日本ペット少額短期保険㈱

Name: 日本ペット少額短期保険㈱
Address: Nishishinbashi, Minato City, 〒105-0003 Tokyo,Japan, Tokyo, Japan

2.5/5 ★ に基づく 8 レビュー

Contact 日本ペット少額短期保険㈱

住所：

Nishishinbashi, Minato City, 〒105-0003 Tokyo,Japan

電話：

📞 +889

Webサイト：

https://www.nihonpet.co.jp/

Opening hours :

Saturday	Closed
Sunday	Closed
Monday	10AM–4PM
Tuesday	10AM–4PM
Wednesday	10AM–4PM
Thursday	10AM–4PM
Friday	10AM–4PM

カテゴリ：

Insurance company ,

街：

Tokyo

Best Insurance company in japan

小	小路文子 on Google ★ ★ ★ ★ ★ 何度問い合わせの電話をして待ち時間５分です。と自動ガイダンスが流れて５分でブチッと電話が切れます。自動ガイダンス変えた方がよくないですか？５分待っても繋がらないようでしたら切れますって変えましょうよ。折り返しの電話もありません。メールで問い合わせても自動返信だけで回答なし。質問も答えなし。請求しても請求が認証されたのかもわからない。契約 I have to call for inquiries many times and wait 5 minutes. The automatic guidance will be played and the phone will hang up in 5 minutes. Isn't it better to change the automatic guidance? If you can't connect even after waiting for 5 minutes, change it so that it will be disconnected. There is no call back. Even if you inquire by e-mail, there is no reply with only automatic reply. No questions answered. Even if I make a request, I don't know if the request has been authenticated. Contract
R	RIE Y on Google ★ ★ ★ ★ ★ 電話対応、保険金請求全てにおいて最悪です。どうしても保険金を払いたくないのか落ち度を探して支払いを遅れさせる始末。契約される方は過去に通っていた病院とか書かない方がいいですよ。 It is the worst in all telephone correspondence and insurance claims. Do you really want to pay insurance? Finding a fault and delaying payment. Those who have a contract are hospitals that I used to go to in the past You had better not write it.
M	Mio Takahashi on Google ★ ★ ★ ★ ★ 支払いが本当に遅い。こちらの書類は3/3に届いているとの返答でしたが4/20時点で未だに審査中。いつ支払われるのか問い合わせると審査急ぐよう伝えますとのこと。保証額に惹かれてこちらの保険に変更しただけに前の保険会社でよかったと後悔しかありません? Payment is really slow. The reply was that this document arrived on 3/3, but it is still under review as of 4/20. If you inquire about when you will be paid, you will be told to hurry the examination. I only regret that I was happy with the previous insurance company because I was attracted to the guarantee amount and changed to this insurance ?
こ	こゆり on Google ★ ★ ★ ★ ★ 某サイトからねこを引き取り、提携しているらしく、ここの保険をすすめられ、手続き中ですが、メールの返事も遅く、きちんと問い合わせたことに、引き継ぎがされていない。極めつけ、完了メールがきていないのに、保険が引き落としされている。二回問い合わせして、どちらも男性でしたが、早くきりたいのがみえみえ。皆さんの、クチコミも良くないので、ガッカリ。 It seems that he has taken over a cat from a certain site and has a tie-up, so he is recommended to take out insurance here, and he is in the process of proceeding, but the reply to the e-mail is slow and he has not taken over even though he inquired properly. The insurance has been withdrawn even though I haven't received the completion email. I made inquiries twice, and both were men, but I can see that I want to get rid of them as soon as possible. Everyone's word of mouth is not good, so I'm disappointed.
C	C N on Google ★ ★ ★ ★ ★ ホントに支払いが遅いです。電話を2回して担当者がいない、病院に問い合わせ中と。同じ返答。3回目にしてやっと折り返しの電話がまだ病院に確認をとってないとのこと。遅すぎると言ったらそれは申し訳ないです。ものすごい態度の悪い男性でした。対応に腹立ち怒ってしまいました。私の最初の契約で不備があったようですがなんか理由をこじつけて払わない感じですね。絶対解約します。 Payment is really slow. I called twice and there was no person in charge, and I was inquiring about the hospital. Same reply. The third time I finally got a call back, I haven't confirmed with the hospital yet. I'm sorry if I say it's too late. He was a man with a terrible attitude. I got angry and angry at the response. It seems that there was something wrong with my first contract, but I feel like I'm not paying for some reason. I will definitely cancel.
S	S on Google ★ ★ ★ ★ ★ 他の方も投稿されているとおり、とにかく保険金の支払いが遅いです。１ヶ月を超えることは普通で、ギリギリ２ヶ月以内に支払われるか、もしくは何かしらの理由をつけて払わないor契約解除をつきつけてくるかです。金融庁にも相談したいと思います。保険契約の性質上、保険金が支払えないケースがあってもやむを得ないとは思いますが、こちらの保険は問合せたところで「調査中です」という訳でもなく、「基本的に問題ないのですが、処理に時間がかかってるのでしばらくお待ちくださいね」と言って、結局支払わない場合もあります。問合せた時になぜ適当な返答をするのか謎です。なお、最近アニポスというアプリでの保険金請求ができるようになったので、保険金請求・支払いの処理が迅速化されることを期待しましたが、状況に変わりなく、アニポスが保険金請求内容の自動化をしてくれたところで、保険会社側の事務処理の速度は変わらないようです。高評価の方もいらっしゃいますが、無事保険金が支払われる場合であっても、「色々調べてみたけど、ケチがつけられないから支払う」という思いが見えてくる保険会社です。ビジネスである以上、そうした考えもあってもいいかとは思いもします。ビジネスライクに“うちのこ”たちのことを考えらるパパ・ママの皆さんにはオススメしても良い保険なのかもしれません。 As others have posted, insurance payments are slow anyway. It is normal for more than one month to be paid within two months, or for some reason not to pay or to cancel the contract. I would also like to consult with the Financial Services Agency. Due to the nature of the insurance contract, I think it is unavoidable that there are cases where the insurance money cannot be paid, but when I inquired about this insurance, it does not mean that it is "under investigation", but "basically there is no problem. Please wait for a while as it takes time to process. " It is a mystery why I give an appropriate response when I make an inquiry. In addition, since it has recently become possible to make insurance claims with an application called Anipos, I expected that the processing of insurance claims and payments would be expedited, but the situation has not changed, and Anipos is the content of the insurance claims. It seems that the speed of paperwork on the insurance company side does not change even if it is automated. Some people highly evaluate it, but even if the insurance money is paid safely, it is an insurance company that makes you think, "I've researched various things, but I can't get stingy, so I'll pay." As long as it is a business, I think it is okay to have such an idea. It may be a good insurance to recommend to dads and moms who think about "Uchinoko" in a business-like manner.
阿	阿部はるか on Google ★ ★ ★ ★ ★ 皆さんが書いておられるように、保険金支払いは遅いです。うちの愛犬が他界した時に、保険会社への連絡が半年以上遅くなってしまいました。それなのに、本当に優しい言葉かけてくれました。友人もいぬねこさんに入ってます。もうすぐ契約が終わるし費用もかなり上がるから解約すると言ってましたが、連絡したら女性の方に保険の内容について詳しく教えてもらえたようで、やはり続けることにしたみたいです。電話に出てくれる方達が丁寧なだけに、保険金が振り込まれるのが遅いのはもったいないなぁと思います。わたしはもう1人お世話になってるのでこれからも続けます。 As you write, insurance payments are slow. When my dog passed away, contacting the insurance company was delayed for more than half a year. Even so, he gave me really kind words. My friend is also a dog cat. He said that he would cancel the contract because the contract will end soon and the cost will increase considerably, but when I contacted him, it seems that the woman told me more about the insurance contents, so he decided to continue. I think it's a waste to have the insurance money transferred late because the people who answer the phone are polite. I am indebted to another person, so I will continue to do so.
t	tomo on Google ★ ★ ★ ★ ★ 加入して６年今まで請求する事なく過ごしていましたが、昨年夏に心臓病が見つかり初めて保険金請求あまりに口コミが悪いので心配していましたが、アニポスアプリで請求は簡単、メールの問い合わせも数日で回答、支払いも2週間〜1ヶ月で許容範囲です。現在も順調に対応頂き全く問題ないので、加入して良かったです。改善されたのでしょうかね・・・ 6 years after joining I used to spend my time without claiming, but I was the first to claim insurance when I found heart disease last summer. I was worried because the word of mouth was so bad, but billing is easy with the Anipos app, email inquiries can be answered in a few days, and payment is 2 weeks to 1 month. Is acceptable. I am glad that I joined because I have been able to respond smoothly even now and there is no problem at all. I wonder if it has improved ...