nell

Always respond to selfish orders, Thank you for giving me the hairstyle you want.

I am grateful that the staff are always nice and cute. It is also good to lend me a tablet instead of a paper magazine so that I can spend my time freely. Actually, I was shocked to find a magazine I didn't like at another hair dressing shop ...

This is my first time to do Ultowa Treatment. Despite the high effect, the short soaking time is as short as 10 minutes, and when coloring, it is possible to perform simultaneous treatments, and I like the fact that the color is well mixed. I am grateful to Mr. Endo for suggesting a treatment that is perfect for me, who has thin and habitual hair!

It is a cosmetology salon that has a sense of cleanliness (especially important in Corona's illness), has a polite work, and can be trusted. It is useful even for men returning from work because it is easy to visit and access is not bad.

It's the third shop I've been in charge of for over 8 years, but I think nell is the best shop. I've been asking for the same perm style, which is a little overwhelming, but he understands the request properly and finishes it with the situation in mind so that it can be easily reproduced every morning. It seems that the hair quality, habits, and requests here are being taken care of continuously, and I feel a sense of professionalism. There is no tension customer service that is common, the explanation is easy to understand, and the craftsmanship due to training is inadvertently fascinating. I'm the same person every time, but I feel the same temperament for other staff members, so when I can't make a reservation, I trust that other people may be OK if it's nell. The space is also comfortable. The fee is paid every month according to the concept, and every time I go to take measures against corona, trial and error is done, so I am relieved in two ways. Humble attitude and corporate efforts also make me sick.

WORST HAIR SALON EVER !! Worst hair dressing !!! I went here for the first time. I was very much looking forward to receiving ULTOWA treatment. I don't understand Japanese, but I told my employees all my expectations. I showed you a picture of what my hair color is like. The lower part of the hair is light brown, so I wanted to make it the same color. What I was worried about was that I had a few gray hairs and that my hair was very dry. The employee showed me a photo of the expected hair color and made me believe that it would be the same color. As a result, I darkened my hair (contrary to my wishes). I clearly said, "I don't like dark hair." He made my hair even darker. In addition, almost two and a half hours after I colored my hair, my gray hair remained gray! : (It wasn't covered either.) The result of the ULTOWA treatment was disappointing as my hair still felt very dry. In conclusion, he made my hair very dark, even though I said I wanted to have light brown hair. My gray hair is not covered and the treatment has no effect. I wouldn't recommend this salon to anyone. I added a photo of my expectations and my hair that I showed him. ——— WORST HAIR SALON EVER !! I went here for the first time. I was very excited to get the ULTOWA treatment. I do n’t know Japanese but I told the employee everything with my expectations. I showed him a picture of how I want my hair color to be. I wanted a light brown color for my hair as the lower section of hair is light brown --I wanted it to match the same color. My major concern was that I have a few strands of gray hair and that my hair was very dry. After showing him the picture of the expectation for hair color, the employee made me believe that the color will be same. The result was that he made my hair darker (opposite to what I wanted). I specifically told him that I do not want dark hair. He made my hai even darker. Moreover, after almost 2.5 hours of putting the hair color, my gray strands of hair were still gray!: (They did not even get covered. The result of the ULTOWA treatment was disappointing as my hair still felt very dry. In conclusion, he made my hair very dark when I specifically told him I want light brown hair. My gray hair did not even get covered and the result of treatment is not visible at all. I would not recommend this salon to anyone. I have added the picture of what I showed him as for my expectation and my hair now (dark one)

I went to dye the roots, but the roots were not dyed at all and remained black. There is no reason why the person in charge did not notice because he was aware of it at the hair dressing shop, and he even took a picture of the hair tips without apologizing. The length of the hair was also sparse, and was it dyed much lighter and darker than the hair color in the photo you showed? I was surprised to hear that. At a later date, I appointed a store manager to re-dye and was delayed by 30 minutes, and I was told that it would take two and a half hours to re-dye the roots (with prior notice). It is understandable that reservation customers are prioritized, but in the first place, they do not show any apology or sincerity to the customers who took the trouble to take the one-hour road due to their mistakes, and they say from the top with high pressure. I was very surprised. I thought that the attitude of the man at the reception who answered both times was bad, but I was convinced by the attitude of the store manager. I couldn't wait for two and a half hours just for the root, so I had to give up my hair color. I don't want to go there again with this kind of response. Please be careful if you are going from now on.

The second time the other day. Even after 5 days have passed since I went there, the finished product continues the next day. It is glossy, well-organized, and easy to maintain. I'm looking forward to having long hair with beautiful hair. And convenient near the station. Fashionable and recommended in Ginza