motovelo

Denchiri specialty store A store where you can not believe after-sales service. There are plenty of trial rides, so it's natural to choose the perfect car for yourself.

There are people who misunderstand, but basically, it is not a store that goes for puncture repair. It is a shop where you can buy a car body or repair punctures yourself and go for custom reference and estimate.

An affiliated shop of "Ogiyama" who can be said to be the forerunner of electric bicycle sales and deco-customization. I purchased at Ogiyama, but it is far from home, so I ask after-sales maintenance here. Please take care of the person in charge of maintenance.

I asked for a repair. There was some credibility because I used to ask several times before, This time was the worst. Are you unwilling to buy things from other stores? I was told the repair cost of a surprising amount. It does not say a definite amount of money, "It costs 7,000 yen," meaningless. It was said that it was necessary to completely replace it because various damage was severe. I have been maintaining it by repair three months ago .... After all, I made a punk repair for 800 yen (plus tax) at the Oka store in Yoga. It is treated badly except for the bicycle purchased here.

I was looking for a maintenance shop that could take out TS mark insurance, so I visited this shop that was listed as a TS mark dealer on the "Japan Traffic Management Technology Association" website. But from the staff "We have not renewed the insurance with the TS mark. We have not newly subscribed to the purchaser. If you want to join, please check the dealer on the net and do it yourself." I searched the dealers on the internet and came to this shop, but I thought it was strange, so I checked it again after returning home, but it is still posted. I called this shop again and confirmed it, but the answer was exactly the same as the response at the shop. When I asked the "Japan Traffic Management Technology Association" why the shops that do not handle TS mark insurance are listed, "If you want to take out the insurance with the TS mark, you can take out the insurance by inspecting and servicing the bicycle at a bicycle safety maintenance shop that is a member of this association. I don't know why it was rejected, but bicycles that can take out TS mark insurance can be taken out as long as they are ordinary bicycles under the Road Traffic Act. " I received a reply, so this time I sent an inquiry email from Motobello's official website regarding the above points. In other words, I made inquiries three times, including emails from stores, telephones, and official websites. Then finally "For inquiries regarding insurance with the TS mark, please contact us. We are also a dealer, and we will give you incorrect information. We apologize for the inconvenience. Vehicle inspection + TS mark (red) ¥ 4,600 (tax included) It is possible to subscribe. Also, due to the fact that the stickers are out of stock at the stores, If you would like to request it again, please contact me in advance. If you contact us, we will inform you about the arrival time. " I received the answer. In short, he refused the TS mark insurance because the stickers were out of stock, but he explained the reason for the lie to the customer both at the store and by phone. Even here, there are few choices for a bicycle shop in the neighborhood, but the person who came only to take out insurance has no interest in the shop itself. However, it was a very disappointing experience to lie and refuse. The store staff couldn't afford it, and I was frustrated, and I had the impression that they were having a lot of trouble with sales ... I wonder if they could hire decent staff. I don't have any credit for the time being, so I don't think I will use this store in the future.

A store specializing in electrically power assisted bicycles. There are also various exhibition cars. If you buy it here, maintenance and puncture repair will be generous. Considering that you can use the electric bicycle while maintaining it, I think it is safe to purchase it at a physical store that is easy to go to.