獨協医科大学 埼玉医療センター

I started going to the mental health department because of my child's anxiety disorder and autism, but in less than a year, my child's mental and physical exhaustion and stress became more intense, and I am considering transferring to another hospital. First of all, the waiting time is long, and even if you make a reservation, wait at least one hour. If it is long, you may have to wait for 3 hours. There was a time when the reception was not in time for the reservation time for about 1 to 2 minutes and the message "I will have to wait for a long time because I was late" was displayed, but it was not much different from usual. Still, there is no reservation frame for the afternoon hours that are usually called. Even though the call monitor in the waiting room has an item that should display the waiting number up to about the third, it is almost blank, and it is displayed in the next column or call immediately, so I can not leave the waiting room and go with me Even myself, who is in good health, feels hungry and exhausted. At the time of the next appointment consultation with my doctor, I had an attitude of "I will wait a lot because there are many people at that time ~ Uhufu ☆" for this time proposal. I had to put up with it because I thought it was for my child's mental recovery, but it was difficult for the child to go to the hospital because he complained that he was feeling the same stress as he felt at the school that caused the disability. , I had to change my reservation, so I will finish it at the next visit. It will definitely be called after noon, but it is not recommended for people who are weak in the morning due to mental origin or orthostatic hypotension because the time frame that can be reserved is only in the morning. In addition, it seems that only cancellations are accepted for calls when it becomes impossible to go at the time of reservation, and calls for rebooking are accepted only during the very short time period from 14:00 to 16:00 from Monday to Friday. What is a reservation? I would like you to think a little more about what kind of state human beings are feeling and if you are a psychosomatic medicine business. The consultation time is short because it is not a counseling but a consultation.

I don't write very bad comments, but I do. It's not about the contents of medical examinations and medical examinations, but about clerical work and management. The guard man in the stop space in front of the front entrance of this hospital, where the patient is dropped off, forgive me for the unpleasant feeling, but please manage the traffic! ️ The other day, on a rainy day, I was trying to park in the stop space to get the wheelchair out of the car with my family in a wheelchair, but the minivan in front occupied the center of the stop space, and even parked without moving at all. If you squeeze a little forward or move to another place, both our car and the car behind you can quickly load and unload the patient and circulate, but the guard man does nothing and waits while standing upright. Few minutes. I was numb and instructed the guard man to instruct the annoying parking minivan to pack in front, the minivan was parked in front, but it was not a parking lot there ❗ Finally there was a parking space for one car, the following car So that patients can be loaded and unloaded. What's that! ️ I've been to this hospital every month for a few years now, but many of the guards here are really unpleasant (not all), so please manage the traffic. I have to come to this hospital because of my family's illness, but the hospitalization environment including the accompanying family is very terrible, and the phone is put on hold for 30 minutes ... I'm very sorry to say that this is a hospital where I'm often really angry.

I was in a wheelchair after the operation, so when I went to the bathroom in the middle of the night on the second day after the operation, a female nurse accompanied me to open the toilet door. When I tried to get in in a wheelchair, a young female nurse came and slammed me from behind. I almost collapsed, but it was okay because the nurse who accompanied me supported me. I don't know what happened, but it's too low a consciousness to hit a patient like this! Is it okay for such a person to be a nurse? Many other nurses also turn over their name tags because they are not confident or proud of their work. And was the doctor who had the surgery a newcomer? I'm not good at suturing, and the scars are crooked like earthworms, so why don't you try more simulations before going to production? (Smile) I've heard rumors several times about 20 years ago that "surgery at Dokkyo will make scars messed up," but I never thought I would experience it now. It wasn't used as a practice table for new surgeons, right? (Smile) This is what happened in 2018

There are a lot of clumsiness in general office work. ● I made a double bill when I was hospitalized, and I missed a refund of 200,000 on the same day. Even when refunding, I left the money on the tray without checking if the amount was correct. ● When a child gives birth, a medical examination ticket will be issued without confirmation of the insurance card, and even when an insured insurance card is issued, the parent's medical examination ticket will be disposed of instead of the old medical examination ticket. ● Even if the hospital is inadequately delayed from the appointment time, I will blame you for the delay without asking about the circumstances. As an adult, there were many behaviors that doubted common sense, such as not listening to people's stories to the end and not being able to apologize when making mistakes. It is doubtful that the staff are trying to prevent recurrence, such as the degree of mistakes being too severe and two financial troubles occurring at the same window on the same day.