Kusatsu Onsen Boun - Agatsuma District

Duration :Had an excellent 2 nights stay at boun. We arrived late at around 6:30pm from shinjuku ( almost 5 hours by bus from bus terminal). We emailed the hotel to come pick us up and it was done, luckily we did so because it was quite dark and cold. It would be better to email them the day before to arrange for shuttle service as it is around a 10-15 minute walk with road searching and the hotel is located slightly uphill. Arrival: We arrived and was greeted warmly by hotel staff and promptly following they served dinner in our room. The hotel is very well kept and looked very new. They will provide you will a pair of slippers that is strictly used within the hotel. If you head out to explore the area in the daytime you can leave your wooden key chained room key at reception. Meals: The meals were excellent with a great variety in food served. We’ve stayed at many onsen ryokan within Japan and this is one of the good ones. 2 night stay with totally different themed dinner menu. The meals are delivered and eaten inside your room at a designated time (they will let you know the time of your meal at check in) Onsens: There are 3 onsens and they alternate between male and female according to the time frame. All 3 of the onsens have a small outdoor onsen that is accessed from indoor onsen. The onsens are clean and pretty spacious and not overcrowded as the hotel is relatively small and cozy. The source of the hot spring is very good for relieving muscle tension and has very little smell. Surrounding: Very close to the centre of the town but not over touristy as noun is located a little higher with a small walk upwards to get to hotel. Overall: We were very happy to have stayed at boun with their great staff and the high level of cleanliness. We truly had a relaxing and comforting stay and were fed stuffed full. Try exploring the kusatsu area with a vast amount of gift shops and some restaurants ( if you opt for the no meal option then you can also enjoy some restaurants in the area but bear in mind they close quite early ) We appreciate the size of this ryokan as the noise levels are low and the onsens are rarely crowded Excellent overall!!

An traditional and authentic Japanese onsen we loved our stay here and the staff was excellent. They even called us to warn us about the road closure and provided us with alternative route as we had informed them of late check in since we were driving from the snow monkey park. Ms. Horu informed they won't be able to provided dinner due to late arrival which we understood and accepted even though it was apart of our booking. We stayed in touch with them as they had called us a few times to ensure our safety and we were so grateful for it. We arrived around 8.30pm and they still managed to prepare our dinner which we were thankful as most places were closed due to the heavy snow. While we had our dinner in a private room our bags were sent up and they even gave us an upgrade for our room. The staff were very professional, thoughtful and attentive. We will surely return and stay here again as its such a beautiful place.

Enjoyable stay, great location close to everything in Kusatsu. We stayed overnight and had booked half board. The food is beautifully presented and very Japanese. The onsen are nice but hotter than others we visited before. The room was spacious and comfortable. The staff in the hotel was very attentive.

Everything is great. Room is big for us three adults. Facilities are good. You get treated like an important guest. Close to the main attractions of the town. Only thing is the food are not the best I had but still fair enough.

Had a great stay. Service was great, staff are very accommodating they do so much more then expected. My family went for breakfast and dinner package, it was a good experience to try traditional style foods. It was not to my sister's taste as she is picky, so i can understand it is not to everyones tastes, but everything else she enjoyed. The facilities are enough to feel like a spa day, with 3 types of onsen that rotate during the day. Onsen separate men and women. As a note, we took a 2 year old with us, onsen was just fine, just be cautious to not go into the hottest bath with kids. As a Vegetarian, they did not say they can accommodate for me, but they did anyway. Bravo.

One of the best hotels I have visited. Excellent onsen, dinner and services you will ever get. Though communication in English with hotel staffs can be a bit challenging but we still managed it without much problem. Btw, they got people who can speak Mandarin and Cantonese. For those who needs it, this can be very helpful! I forgot the name of the lady but she’s from Malaysia!!

This onsen remained in very good condition. The two large hot bath were quite well decorated. Rooms were at high standard with nice peaceful garden view. Food were great too. Not giving 5 stars as the reception lost his smile as we arrived after 7 and rushed us to dinner. Plan a longer travel journey time as you need to ride up and down the hill to get to Kusatsu.

Visited on Jan 7, 2019: Excelent Hotel in Kusatso Onsen Area. Food was awesome and the rooms are super big, modern and clean as well. The hotel own onsen are quite big and very comfy, they're changing the onsen on a daily basis between man and women. The food is also great, its one of the best hotels around Kusatsu. I really enjoyed the time.