Honda - Fukaya

It's a good shop Friendly and friendly.

I always see my car. Kind, polite and quick to work.

The service is not good. Although it is the same manufacturer, the impression is different from the previous store. I go because there is a sales representative.

I was indebted to the person in charge from estimate to car delivery. The inside of the shop is also beautiful, and the people of other employees are also good feeling です

All the employees were kind, and I was able to talk with confidence.

A wonderful word. Whether Mr. T in charge was a big hit, I was kind enough to think about myself as a car beginner, and I was very happy with my shopping. I also wanted to buy it in charge of Mr. T.

Requested car repair (scratches on the passenger side). A few days later, when the repairs were completed and I went to check the car, there was a mark on the driver's side door that looked like a fairly noticeable painting mistake with a whitish inverted triangle. First of all, I was surprised when Mr. k of maintenance asked "What happened to this?" There was no such thing before sending it out for repair. It was as if I had forgotten to tell something. Mr. k also confirmed the driver's side by telling him that he wants the black stains on the steps on the driver's side to be cleaned together with the scratches this time before the repair. It is said that the cause is unknown without investigating this case. Wasn't it before I sent it for repair? Though I was suspicious, I went home that day. I talked to the sales person in charge, but he said he didn't know the cause at all. (I don't think I'll look it up). At this point I was a little skeptical of the dealer, but I thought a decent dealer couldn't hide his mistakes. When I talked to a friend who was familiar with cars, it was absolutely strange, so I made an appointment with the dealer at a later date and then went with that friend. The sales and maintenance manager in charge came out. The store manager came slowly after a while. As a result of the investigation, it is said that it was a mistake of the subcontractor. Why not check from the beginning? It's the worst thing you can do to blame your customers and hide your mistakes in the store. The store bears the painting cost of 200,000 yen. Thanks to a friend who is familiar with cars, I was able to solve it. If I were alone, I couldn't get a partner at all. When I finally said, "Mr. k also checked the driver's side before the repair," Mr. k, who had been blurred until now, came out and was afraid. Store manager and sales It didn't look like I was sincerely apologizing. The above are the most angry events, but there is no end to raising them. At the final stage of the contract, the sales staff had an option in the contract that cost tens of thousands of yen, saying, "I've got this." When I said, "This is the total discount for mushrooms!" You can't afford to buy expensive options that you haven't asked for. What's more, I refused to say that I was bad. .. It was very unpleasant. It seems that the sales people at this store can only see the customers in charge of them. I will never say hello to other guests. .. The sales person in charge of me replied "Yeah, yeah," and called it with "san", and sent a copy of the contract without correcting the calculation error. There were many other things that made me angry. Now I have no choice but to use another sales office. I don't buy a Honda car anymore. .. Excuse me for a long sentence.

I visited at the car inspection. He kindly explained where to fix it in advance. The price may be high, but I am satisfied.