Docomo Shop Omiya Takashimaya Shop - Saitama

If you go to replace the battery and ask the lady at the reception I was asked to make a backup and bring it empty Can't you do it at the store? If you ask Ah! You can, but can you bring it to your computer after dropping it on your own? Isn't it strange? Can you do it if you can get it at the store? I have a bad attitude if I don't go again

Usher is the worst While calling out to me Without telling that it is out of order All clerical I know it can't be used Don't guide me Doubt the store CS You should change your mindset as a good company Friday around 17:40 The woman who was in charge of guidance

This time I asked for repair. Originally, my friend was at Kawaguchi R122 store, so I wanted to go there, but I came to Takashimaya store because of time. As long as the three major companies are not limited to the docomo Shop, I think that any person in charge at any store will be able to respond in an easy-to-understand manner. It is important to summarize the basic knowledge of the person and the questions and problems in advance. I think it depends on the ability to explain the item. Depending on the person's ability to explain, what is conveyed to the other party is not communicated, but is linked to claims and misunderstandings. DoCoMo has been using it for about 20 years, but any shop will respond carefully, and if you go without making a reservation, you will naturally wait, so we recommend that you visit the store. I visited the store again this time, so I was satisfied with the knowledge and information from the reception to the store.

I don't usually write low-rated reviews, but I will write them. First of all, even though I made a reservation to visit the store, I had to wait for more than 30 minutes. The woman who came after me also seemed to have been waiting for about 10 minutes even though she made a reservation. The woman was immediately guided when she showed her anger to the employee. I was distrustful that I couldn't say a word even though the order was changed. Secondly, there was a case where the mobile phone charge was not deducted due to the shop's inadequacy. At that time, I was distrustful when I received an ambiguous answer, such as not knowing the reason. Although not described here, there were other points where the explanation was not unified and there were ambiguities. My family had a contract with docomo for more than 10 years, but I was worried about the dishonest response and switched to another company.

I went there on weekdays because there was a troubled event and it was urgent, but I knew that I had to accept it. The receptionist was dealing with other people, so I waited for a while, but none of the other employees came and four or five people were talking all the time behind the counter. What does it mean to talk to customers when they are coming? Is our story a priority? Is it okay for the customer to leave it alone? I didn't come for a long time, so I went inside the store and told him about the problem, but the response was offensive. I wonder what the employees here are like. I thought it was very unpleasant before, but the docomo shop here is still unpleasant.

I went to buy a film, but it is 1,500 yen more expensive than the online shop and the west exit. Is it expensive because it's in a department store ... However, I went to various docomo shops, but the prices were the same as the online shops in other places. According to the staff, the price setting of the smartphone itself differs depending on the store. The same is true for accessories. The staff who take the waiting number is Oraora ... The reception staff is also a gal type ... When I talked about the price, I was disgusted. I went there for the first time, but it's expensive ... I don't have a lot of oraora and gals at the reception ... I'll never go there again.

When I was developing a business trip store in Omiya Rakuun before, I was asked to deal with a man (I got a business card and lost ...) and a woman with a bright and energetic atmosphere called Mr. Kt, and I was always interested in it at a very bargain price. I was able to get an Android model. There were two original lines for transfer consideration, but it was very helpful for me to answer the question about which one is better. Also, I asked for clerical work such as group summarization of d-po at the same time, but Kt responded neatly and I bought it in the time between shopping with my friends, but I feel very much. It was a good time. I also asked you today because you want to get back the email address you used when you signed up for DoCoMo. I will investigate the procedure itself, and when I ask "I think I can do it with such a procedure, how about it?", Mr. Sz, a man who is very easy to talk to and has a refreshing impression, "I think I can do it. However, there is a possibility that it may not be possible, so I will contact the support center for confirmation. " It happened that it was vacant, so the reception was smooth, and a man named Mr. Sm, who felt like a worker, actually responded to me, but while I was working, I just talked to him and talked to him in various ways. However, it was very comfortable to work quickly with multitasking while talking. I'm really happy to be able to recover my e-mail address, which was my nickname I used before! As a smartphone otaku, I was delighted to learn other tricks such as docomo mail and tricky tips on how to handle d-accounts. Mr. Kt, Mr. Sz, Mr. Sm, I would like to continue to take care of you in various consultations, etc. Thank you. Thank you very much for today.