Docomo Shop Mutsu Shop - Mutsu

Name: Docomo Shop Mutsu Shop - Mutsu
Address: 2 Chome-1-16 Central, Mutsu, Aomori 035-0073, Japan, 035-0073, Japan

2.6/5 ★ に基づく 8 レビュー

Contact Docomo Shop Mutsu Shop

住所：

2 Chome-1-16 Central, Mutsu, Aomori 035-0073, Japan

電話：

📞 +88

Postal code :

035-0073

Webサイト：

https://shop.smt.docomo.ne.jp/shop_detail/0294140148000/index.html

Opening hours :

Saturday	10AM–7PM
Sunday	10AM–7PM
Monday	10AM–7PM
Tuesday	10AM–7PM
Wednesday	10AM–7PM
Thursday	10AM–7PM
Friday	10AM–7PM

カテゴリ：

携帯電話店 ,

2 Chome-1-16 Central, Mutsu, Aomori 035-0073, Japan

Best Cell phone store in japan

y	yuu on Google ★ ★ ★ ★ ★ まず、下北地域を一つの店舗というのはキャパオーバーです。他社に移りたくもなりますよ。予約困難、待ち時間長い、スタッフは対応しきれてない、悪循環。会社は下北をなめてるのかね。 First of all, one store in the Shimokita area is a capacity over. You will also want to move to another company. Difficult reservation, long waiting time, staff cannot handle, vicious cycle. Is the company licking Shimokita?
佐	佐藤こなつ on Google ★ ★ ★ ★ ★ 予約で今日は開店と、同時に入店しました❗私のタブレット故障の件です。結果タブレットは店舗では無理でした❗暗証番号が不確かと私の無知が原因でしたが、担当の方の対応に助けてもらいました‼️素晴らしい対応に、気持ち良く帰りました❗前回来た際も、対応は良かったです❕今後も期待してますよ❕ I made a reservation and entered the store at the same time as it opened today ❗ This is my tablet malfunction. As a result, the tablet was impossible at the store ❗ It was caused by my ignorance that the PIN was uncertain, but the person in charge helped me‼ ️I returned comfortably to the wonderful response ❗ The response was good when I came last time ❕ I'm looking forward to it ❕
か	かしこかしこ on Google ★ ★ ★ ★ ★ 携帯壊れて店に行くと予約優先と言われそりゃそうだと予約しようとしたら電話で改めてしろと言われました。携帯壊れてるって言ったのに。しゃーないので店頭で予約したいと言ったら1時間待たされました。待っている間に他の飛び入り客は口頭で相談してたりしてました。(受付の意味ないやろ…)1時間待って店員がきて軽く相談したら3週間待ちと言われ驚愕。あとパンフほしいと言ったら謎にドコモのポイントカード渡された。日本語が通じていないのか輩と思われたのか…。因みに3週間なんて待てないので青森市に行ったら秒で終わりました。 When I went to the store with my mobile phone broken, I was told that I had priority on reservation, and when I tried to make a reservation, I was told to call again. I told you my phone is broken. I was waiting for one hour if I told them I wanted to make a reservation at the store because there was no shark. While we waited, other intruders were talking verbally. (It doesn't make sense for the reception ...) Wait for an hour, a clerk comes in, and if you talk lightly, it's said that you'll be waiting for three weeks and you'll be amazed. Also, when I asked for the pamphlet, I was given a docomo point card to the mystery. Did you not speak Japanese or thought you were a junior ...? By the way, I couldn't wait for 3 weeks, so when I went to Aomori, it ended in seconds.
ガ	ガンプラおじさん on Google ★ ★ ★ ★ ★ 本当は星ゼロです。待ち時間長過ぎで、利用しなくなりました。急遽の時以外は利用したくありません。 It's really zero stars. The waiting time was too long and I stopped using it. I don't want to use it except in a hurry.
M	MK A. on Google ★ ★ ★ ★ ★ 星一つも付けたくないです。親切、丁寧な従業員が居るとは到底思えない店。私は自分であらかたのスマホ操作は出来ますが、母や祖母など中高年～の年齢の方に対する対応が最低です。電話口で相談しても「店に来い」の一点張り、店に行けば「そんな事も分からないのか」と耳を疑う様な言葉を浴びせられる始末。むつ市内はここしかドコモショップが無いので私の周囲の方々は渋々ここの店へ足を運んでいます。当店に行きたくないと、わざわざ他のドコモショップへ行く人もいる程です。ここまで対応が悪いと〇u、Soft〇ank等へ移行したくもなります。どちらも近場にありますし、上記2店舗に関しては(長時間待たされるのは同じでも)明らかに対応が良いですから。まず長時間待たされる云々の前に、従業員の態度を改めない限り何も改善されないと思いますよ。スマホユーザーだからといって全て自分で操作出来る人ばかりではないです。そんな事情も分からない人に携帯ショップの店員が務まる訳ないです。そのうち店舗自体が潰れそうな気がして止みません。 I don't want to add a single star. It's hard to believe that there are kind and polite employees. I can operate my smartphone by myself, but it is the worst for middle-aged and older people such as mothers and grandmothers. Even if you consult over the phone, you will get a single point of "come to the store", and if you go to the store, you will be struck by words that make you doubt your ears, "Do you understand that?" There are only docomo shops in Mutsu city, so people around me are reluctant to go to this shop. Some people even bother to go to other docomo shops if they don't want to go to our shop. If the correspondence is not so good, you will want to move to 〇u, Soft 〇ank, etc. Both are close by, and the above two stores are clearly better off (even if you have to wait for a long time). First of all, before you have to wait for a long time, I don't think anything will improve unless you change the attitude of employees. Just because you are a smartphone user, not all people can operate it by themselves. There is no reason for a mobile phone shop clerk to work for someone who does not understand such circumstances. I feel like the store itself is about to collapse, and I can't stop.
北	北原浩二 on Google ★ ★ ★ ★ ★ 丁寧に相手して貰って気分がええしかしやね‼️docomoショップって、何でこないも違うのやろ? ここのショップは?で?????五つやで?️ It feels good to have a polite partner But hey! ️The docomo shop is different even if it doesn't come ? The shop here is ? ????? Five glossy ?️
佐	佐々木忠敏 on Google ★ ★ ★ ★ ★ 混んでいるので大変なのですけれど、皆さん親切に対応してくれるのですばらしいと思います。 It's difficult because it's crowded, but I think it's wonderful because everyone kindly responds.
摩	摩耶霊炙 on Google ★ ★ ★ ★ ★ 待ち時間が凄く長くて待ちくたびれてしまいます｡今のスマホに変えた時｢壊れたからと言ってすぐ変える｣と言う声が店員から聞こえ変えなきゃ良かった…と思ってしまいました。正直に言うと他社のスマホに変えたかったです｡知り合いがdocomoで他社移動する場合の対応があまりに酷いと言っていました。何でお客様の気持ちや悩みを深くまで知ろうとしないのでしょうか。私のスマホはそろそろ充電切れになるのであまり使われませんが充電器変えなきゃならないのにまた同様な対応されたらどうしようと不安で店に行くことも躊躇してしまいます。あの言葉が思い出してしまうので行きたくないです。 The waiting time is so long that I get tired of waiting. When I changed to my current smartphone, I thought I should have heard the voice from the clerk saying, "I'll change it immediately because it's broken." To be honest, I wanted to change to another company's smartphone. When an acquaintance moved to another company with docomo, he said that the response was too terrible. Why don't you try to understand your feelings and worries deeply? My smartphone isn't used much because it's almost out of charge, but I have to change the charger, but I'm worried about what to do if the same thing happens, and I hesitate to go to the store. I don't want to go because I remember those words.