牛久市 消費生活センター

I consulted by phone, but I didn't understand the significance of existence. (Is it simply a waste of tax to spend the budget?) I dealt with the troubles that occurred to some extent on my own, but I still couldn't tell the story individually, so I called the Consumer Center and consulted with them, but in the end I solved it myself. Far from being useless, it only added unnecessary stress. (Because I had already taken measures that I could do individually) I said at the beginning that "I will explain the process first, so it will be long, I want you to listen without interruption", but it was interrupted over and over again and covered loudly Come on. Even if I told him repeatedly that I wanted him to listen without interrupting me, I was frustrated by the repeated covering, and finally it became like a loud covering. (Even though it will be longer, the total talk time is about 20 minutes, so I did not keep talking for an insane long time. Also, I do not want to bother to fight, so I absolutely do not want to quarrel from the beginning. I was careful not to do it) It seems that A and B are forgotten when explaining in order. For example, if you explain that "I pressed the power button after confirming that the outlet was plugged in, but the power did not turn on", it would return "Isn't the outlet plugged in?" In addition to interrupting the conversation even though it does not engage, there are also unconventional counterarguments even though the understanding is low. I can't communicate with this question because it will be answered without YES NO. Although it was a consultation about the mail order site, there are many people who are not familiar with the Internet about government offices, so I first asked "Is there a person who is familiar with the Internet?" I also consulted, but neither was possible. After saying, "I have already called the company's window (on my own side), but I can't get a response," he said, "I don't know if I can call from the consumer center because there are some places that don't support telephone calls these days." I, "I've already called, so the company is answering the phone. Do you want to give me the (company's) phone number?" Weird answers such as "If you don't know your (your) phone number, the company can't look up your information, can't you ?!" ??? "Because you said,'I don't know if I can call from the consumer center because some companies can't answer the phone.' I already have a call so I know the company's phone number. Or even if I know the phone number Is there a company that the center cannot handle? " "If you don't know the company's phone number, you can't make a call from the center, right ?!" Since it doesn't mesh too much, I tried to confirm the recognition by slowly speaking while emphasizing the subject one by one, such as "Is it okay to mean the phone number to the mail order site?", But it was useless. Even if I said, "I want you to answer YES NO to the question first," I couldn't communicate because I repeatedly answered the question with a loud voice. After that, I called the mail-order site myself, but I was relieved that I could communicate with the people on the mail-order site without any problems. What was that time when I consulted with the Consumer Center? It doesn't make sense to look back on it now. One-sidedly covering it, or trying to end the story half-forcedly by making it a mistake here for the time being It's a common response at the government office, but instead of solving it, it just took time and phone bills to make me feel uncomfortable. I really thought it was a waste of tax. If I wasted money anyway, I wanted someone who had some experience in customer service at a private company to do it.