bikeport湘南ベイサイド - Fujisawa

The clerk's response was good Feel free to go!

The staff is very kind and polite It was very helpful for me to talk seriously about maintenance and bicycle consultation.

We are always indebted to MTB and road bike maintenance and parts purchase. I feel that it is a shop where you can leave your bicycle with confidence.

The atmosphere inside the store is so busy that even though I made a phone reservation, I was busy dealing with customers, and it was easy for people to come to the store one after another while I was dealing with them. I first visited the bikeport Shonan Bayside store in March last year. When I used the GIANT ESCAP RX2 purchased at another store for about 3 months every day, a strange noise was generated from around the crank. Adjustments, cranks, BBs, etc ... over and over again at the store of purchase ... The abnormal noise was not resolved, and the symptoms could not be confirmed. As a person who has been engaged in technical work for 30 years, I can't help but be worried. At that time, I casually entered the store by pretending to be a bikeport in the neighborhood that I had been interested in for a long time. As soon as I explained the situation, Mr. Fukuda (now a corporation and representative) said, "Please let me test drive." After the test drive, I attached the cross bike to the workbench, removed the rear tires, removed the sprocket, took out the free, and said, "I was able to confirm the symptoms. Maybe ...". As expected, I could not confirm the inside of the free case, but I could confirm the abnormal noise. "Isn't it because of the lack of grease inside?" ... I was very impressed. It is said that you can see the troubles of the customer's cross bike that may be a word in one shot and there is no charge. Thank you and thank you many times and go to the store where you purchased it. The event at bikeport was confidential, and when I explained the state of the free car, another free car was removed and replaced from a major mass retailer and an exhibition car. It's about 20km one way to work, and around this time I started to feel the limits of riding on a cross bike. Handle position, pedals, etc. Later, roadie ... I put my lack of power on the shelf and said that this was a road bike. So, I bought the completed car CAAD12 at bikeport. Until now, I ride almost every day except rainy days. If there is something I'm interested in, I always bring it to Mr. Fukuda, who is indebted to me for adjustment, restoration, and advice. What always surprises me is that everything is quick and accurate. Immediate detection and treatment of invisible parts such as vehicle body malfunctions and abnormal noises, and fitting adjustment for rider's body pain. It's a perfect response for me. However, when the mileage exceeded 5000 km, I started to play with shallow knowledge such as raising the seat post, lowering the steering wheel and changing the cleat position from my desire to "run faster" ... Result , I started to feel frustrated that the power was not transmitted well to the bicycle. Just before that, my boss at work told me about the overhaul delivery of the car to the bikeport Yokohama West Exit store. Not only was the maintenance done perfectly, but he said that he was very satisfied with the fact that he had the cleat position adjusted properly and the running became much better. The boss handed me the business card of the staff who responded to me and transferred to Shikoku this summer. After that, while feeling frustrated with my running, I contacted Mr. Fukuda to see him at the bikeport Shonan Bayside store on the next vacation, and from that day on a business trip, Mr. Kimura of the bikeport Yokohama West Exit store took the place of Shonan Bayside. I was told that I would enter the store. "Mmm! That's the business card staff." I asked myself that it wasn't a rebellion against Mr. Fukuda, and I contacted him if he could see me just by the cleat position. Mr. Kimura is willing to accept it. I will be examined the next day. When I visited the Shonan Bayside store in the morning of the appointment, there was a customer who had Mr. Kimura check the fitting. I'm bad because I didn't tell you the specific time. However, thanks to that, I was able to see the fitting for the first time. I was on the sidelines thinking, "I'm going to look at the details, well, I'm just going to see the cleat position." After a while, the previous customer seemed to be convinced and went out to the road. I had a relationship with Mr. Kimura at the end of last year at the Yokohama West Exit store and Shonan Bayside store jointly at the Jogashima Ride, but he said with a big smile, "I was waiting." At the same time, I started setting my CAAD12 on the roller stand. "Oh? You shouldn't have your shoes examined." When I was confused, "Yes, please try to make sense," and suddenly the fitting diagnosis started, just like the previous customer. After turning it for a while, Mr. Kimura said, "Hmm, there are various problems." It's cool outside for August, but I keep turning with cadence 80 in the store where the air conditioner is not operating. Pointing out and correcting my sweaty problems one after another. Two and a half hours, the transmission of my power so far It wasn't frustrating, and it blew away. From that point on, the adjustment of the cleat position began, and I was asked to correct the position that was far off. After that, I was instructed to take a test drive including a climb with a gradient of 6% and went to the road. to be continued.

Although the store is small, there are always staff with a wealth of knowledge and experience regarding bicycles. However, there is no difficulty in entering at first glance, and it is a friendly response. We use bicycle consultation, test drive, purchase, maintenance, and overhaul.

I came to buy a bicycle from the Shonan Bayside store near where I live! Test drive the purchased bicycle or carefully I was satisfied with the explanation and went home. At first I thought it would be used only for commuting, but I reserved a bag to put my bicycle in, so when I bought it, it seems that I always go out on holidays or go out and ride my bicycle. The explanation for putting the bicycle in the bag was also easy to understand and polite. I'm a little worried if I can do it, but I'll practice removing the front and rear wheels. Thank you for staying at the store for a long time and answering various questions I asked m (_ _) m

It would be strange that even though I came all the way because of a problem with my bicycle, I couldn't even wait for two hours to listen to the customer, so please write down the customer service by appointment. I won't go anymore. It wasn't long before I took it to the nearby cycle Asahi.

I visited to change the tires of the road racer I've been riding for a long time. The staff are friendly and friendly, and many bicycles and parts are on display in the large store. It seems that mechanical technology can be entrusted with peace of mind.