Big Motor Komaki - Komaki

Bring it to this shop from the bulk assessment site, make a reservation for the assessment, and visit. If you tell the clerk who came to the store at the reserved time and accepted the suggested price of 200,000 (a car sold at 150,000 at another company and 180,000 at the result auction), it is said that the amount will not come out, and it seems to estimate I didn't have any, so I left the store when I returned. I received a phone call saying that I didn't come at the reserved time the next day, and when I told them the contents, it was said that it was not recorded in the history. Would you like to quote again the next day? There is a phone call with. It's extremely unpleasant.

What are the reviews here? A low-rated comment is the correct answer. Most people have a high rating of "1 post" Moreover, the content is a tribute to God's response by giving a personal name. You should know by guessing. Well, my experience was a mystery that went beyond anger, surprise, and dismay. It was good until I asked for an assessment by jumping in at the flashy advertisement of the radio commercial and filling in the desired amount column with an additional 20,000 yen from the assessed amount of other stores. Perhaps because it did not reach the desired amount, the assessment was completed in less than 10 minutes, and of course the amount was lower than other stores, so from here "Sorry, I can't agree on the amount this time." The person in charge changed suddenly from that point. There are no explanations or words that do not help, and the reply is "Yes Yes" The person in charge immediately left his seat, pointed to the exit by hand, and left for the staff room. The feeling that I walked alone from the table to the exit and to the car was really strange. If a business deal is not closed for this shop, it will be interpreted as mere harassment, not as a customer. There are a wide variety of shops, but it was the first time I was born that I left the shop to be kicked out by the hospitality business. I strongly regret what I heard. For stars, Minus is ・ The response was the worst ・ Assessment was lower than other multiple stores (only in my case) Plus is ・ The store was large and clean am. postscript In a week from March 11, 2022, ★ 5 posts continued 11 times. All of them are the contributors of "1 word-of-mouth" and are templates that praise Mr. Tsuji and Mr. Toyokichi. Is it some kind of strengthening week?

Thank you for your polite response. Despite the slightly unreasonable price request, I was convinced that I did my best by considering various means such as ordering from other stores. Mr. Tsuji, who was in charge, was very friendly and sometimes joked, and I was impressed by the lack of a formal business feeling! There is also a guarantee so I will come back if something goes wrong!

I bought and bought it to replace my car. Since it was the first store, I would like to get a phase estimate with others, so I will contact you at a later date, but it is a price that can not be imitated at other stores! Since it is specially cheap at the prompt decision price now, even if you want to buy it at a later date, it is said that this price is impossible and you do not give the customer time to think. After all, I bought it as it was, but I was worried about the assessed amount of other stores, and when I went to another store after that, I was shocked that I could buy it at a higher price and cheaper than Big Motor. The customer service after purchase is also terrible, and there is no contact from the person in charge! Since I visited the store for inspection and oil change on weekdays, there was no customer and everyone was free, but no one said a welcome word. I regret having bought it here because of the customer service attitude that ended when I bought it. Next time, I will never do it again, and I will not do a car inspection here. I can't move around. I want you to do your best to serve the next customer.

The person in charge was better, so I bought a car. Thank you very much for your kindness. He answered the difficult questions such as the desired car model and model year. We were able to deal with peace of mind from purchase to delivery! But! !! !! One year later, I left it because there was a strange noise from the car. On the day of deposit, an onomatopoeia was confirmed, so it was said that repair was necessary, but I deposited it, but ... I didn't get any contact after a few days, so when I contacted him, ... I can't repair it because I can't confirm the sound. They said. So, I was told that someone else needs repairs! I will confirm and contact you immediately. Even if I wait until the next day, I will not be contacted again. If you have no choice but to call from here I was able to confirm. .. .. Because. .. .. I left my car for 4 days, but I can't trust this. When there was a person in charge at the time of purchase, he was really kind and polite, but ... That person was no longer transferred and became anxious. After-sales follow-up is also solid, I thought I'd have a long relationship, but ... With this kind of response, I didn't want to go. I'm sorry. .. .. It used to be ☆☆☆☆☆, but we have lowered it. I want you to come back to the front. I'm sorry for those who are doing their best, but this time I was really shocked. I want you to improve. Thank you.

I made a reservation for replacement and came to the store. I had the impression that they were enthusiastic about the assortment of sweets and the free distribution of popcorn made in the store. However, despite making a reservation, I had to wait 40 minutes for the person in charge to arrive, and then the assessment took 20 minutes. After the assessment was completed, I saw a car that I wanted to replace, but the lineup is small. I was told "Wait a minute" and waited for another 40 minutes. I ran, "I found a good one! I'm surprised !?", but I was introduced to a different model year, grade, and color. In addition, he was told "Wait a minute" and waited for 10 minutes, but reported that he could not find it after all. Even though I had made a reservation, it took a total of 2 hours just to assess → introduce the desired car. It took about 40 to 60 minutes for other companies. Furthermore, the assessment was about half that of other companies. After taking a lot of time, the assessed amount is low, what is this? Who will repeat? The best in Japan may be amazing, but it's better to take more care of your customers.

Mr. Nakayama, who was in charge, is a really true salesman, and he not only sells blindly considering his own performance, but also thinks about the best option for me and responds to holidays. I'm really grateful that he researched my favorite car so much. Meanwhile, I'm sorry for Big Motor, but I met a car with very good conditions at another company and ended up refusing to Big Motor, but at that time I was a good car as well. We were delighted to meet you and gave us a very good last response. By all means, if I have a chance next time, I would like to talk to Mr. Nakayama of Big Motor first. I'm really thankful to you. I've seen a lot of reviews, but I'm sure there are good sales people in the company! !!

I used it for the vehicle inspection of every wagon. Conclusion It's a store that I don't want to get involved with again. Even if I enter the store at the time of picking up and sit at the reception desk, no one speaks to me. I got a slip, paid for it, waited for the car to be washed, and a foreigner who didn't know if I could speak Japanese came and got the key. What is a car inspection? In the end, I received only one slip, and no explanation was given except at the time of estimation, such as where I changed and what was the current situation. While I was undergoing a health examination, I was worried about this, but the results of the examination were not explained, and I received a piece of paper with numerical values ​​written on it, and I was returned without knowing whether I was healthy or not. Is there? ?? Even though the car inspection on the same day shows me the oil change or the gauge, it is doubtful that it is really changed just because it is written on the slip. A foreigner came and parked in the dark in front of the store, not in the pit, and was handed the key, so I don't feel like explaining it. I thought it wasn't necessary because the estimate was good for people, so I didn't want to bother to puncture it, but I didn't say anything even if I gave a tire guarantee to make a little profit, but from the basic charge. Even though it is expensive, I added it at the fixed price of parts and made a lot of money, and if I paid the money without fulfilling my accountability, no one would speak to me when I entered the store, sat at the reception desk, or left the store. I say thank you only when the customer who bought the car and delivered it returns (laugh) I need a car as long as I live just by doing the obvious things, so I can keep getting money for a long time A shop where unfortunate people who do not know that they are crushing forever gather (laughs) It seems that it is profitable enough to do it only by reservation (laugh) The high evaluation of the review will be self-performing.