グッドスピード 小牧ショールーム - Komaki

We purchased, but when we send for repair because of breakdown Peripheral parts of the repaired part are broken one by one. When I pointed out that, I did not touch it.

Visited the store after a half-year inspection. Than the stores I used to go to It was good to have a sense of speed.

I was grateful that I bought a broken navigation system at another store and installed a new year's navigation system as a substitute, but when I looked at the back, the cable that was supposed to be there was unplugged. Although I had many thoughts, I told myself that I would buy this cable at my own expense, and I was told that I would place an order. Irresponsibility is also the culture of this store.

Kobayashi, who is in charge of the purchasing division, It was the worst with a sloppy response. Because I am good at sales talk This person should be very careful. So verbally in the contract Ask them to write everything they have told you. Don't look the same as me ... I recently sold my car. Many of the cars sold have DIY equipment It was loaded, but the store side was on that day Instead of wanting to sign a contract Immediately after removing everything at the store I told you to send it to my house I think you can save time I signed the contract. However, a few days later, I couldn't send it because it was too big. I got in touch asking you to come to pick up a part I had no choice but to go get it. The remaining parts will be sent at a later date. But even after a while No contact from the person in charge (Kobayashi). I will contact you from here It is still in the process of arranging. I will contact you in a few more days With a similar answer After that, no contact. There is no choice but to go to the purchase division I contacted you for a complaint. The answer returned from the person who seems to be a senior "The person in charge (Kobayashi) has a similar case. I have a similar claim. Since it is not written in the contract document, this is also I couldn't figure it out. No setup has been done. I will make another arrangement at a later date. " And that. I was amazed. By the way, when I called the person in charge (Kobayashi) for confirmation "Please contact me as soon as you make a deposit." And from here just in case I asked Despite this, there was no payment notification. Just buy it and buy it in the contract I don't know that it's not written I think I was going to let it through.

I haven't decided to buy it yet, so I stopped by to see the car ... It was a very kind customer service !! When I found that my desired price was right, I decided to buy it here!

I am always indebted. It's been over two years since I bought the car here, and I haven't had any major troubles until then. I am relieved that the after-sales follow-up will be handled firmly and even I, who is an amateur, will be able to understand and explain enough from the maintenance staff. I would like to ask you when you buy a new car.

The factory manager was very kind and wanted to come back again. It was helpful! Thank you very much.

The level of staff is too low. I changed the oil when I delivered the car, but the warning light was still on and I didn't notice it. When I asked, I started to adjust the amount of oil, but I couldn't solve it at all, and the customer asked me to consult the dealer. At the dealer, the amount was 1L more than the specified amount and it was on the verge of failure. The navigation was not reset, and the previous owner's home, workplace, phone number, etc., and the linked mobile phone book remained as they were. Awareness of personal information is too low. I asked for body coating and wheel coating, but the body has buffs and the finish is very dirty. I had you adjust the balance at the time of wheel coating, but the finish is also dirty with the residue from which the weight was peeled off. It is unpleasant because there are only staff who can not understand if you think about it. You will never buy it again.