Bank of China Tokyo Branch - Minato City

2.6/5 に基づく 8 レビュー

Contact Bank of China Tokyo Branch

住所 :

中國銀行ビルディング 3 Chome-4-1 Akasaka, Minato City, Tokyo 107-0052, Japan

電話 : 📞 +8888
Postal code : 107-0052
Webサイト : http://www.bankofchina.com/jp/jp/
カテゴリ:

中國銀行ビルディング 3 Chome-4-1 Akasaka, Minato City, Tokyo 107-0052, Japan
D
Daisy on Google

前段时间,我以前的室友给我发了不在的联络票是中国bk给我寄的东西,但是他给我的时候时间已经超过了,因为某种原因我6月份就搬家了,我去打邮局电话,那边和我说要打横浜邮局电话,我又打了一次,横浜邮局又告诉退回去要打中国银行电话,但是那时候是双休,我又等到今天打,刚才是打了,但是让我感觉很不好,一个会中文的外国人接的吧?我问中国银行是给我寄东西了吗?因为我搬家了,而且一直没有时间跑去改地址,(网课时间到下午3点,过去就关门了)她回我,如果你改地址是查不到的,也拿不到,说银行有很多业务的,查不到!问我银行给我寄的是什么东西。 我就纳闷了,你才是银行工作人员,我打电话过去是要问你们给我寄了什么,还反过来问我,想都不想就说查不到业务多,有个人信息也不能查是吗?寄东西给客户也都没有记录是吗?业务多不是借口!一整天的好心情被破坏了!?
Some time ago, my former roommate sent me an absent contact ticket which was sent to me by China bk, but the time had passed when he gave it to me. For some reason, I moved in June and I went to call the post office. Phone, I told me to call Yokohama Post Office. I called again, and Yokohama Post Office told me to call Bank of China when I returned, but it was a weekend. I waited until today to call. I called it just now, but It makes me feel bad. A foreigner who can speak Chinese will pick it up, right? I asked whether the Bank of China sent me something? Because I moved, and I haven’t had time to change my address. (Online class time is 3pm, the door was closed in the past) She returned to me, if you change the address, you can’t find it, and you can’t get it, saying that the bank has it. A lot of business, I can't find it! Ask me what the bank sent me. I wondered, you are the bank staff. I called to ask you what you sent me, and then asked me the other way around. Without thinking about it, I said that I couldn’t find much business, and I couldn’t check if I had personal information. ? There is no record of sending things to customers, right? Much business is not an excuse! The good mood of the whole day is ruined! ?
I
Iko Rin on Google

中国留学生です。手数料節約するために仕方なく利用しています。 サービスは一つ星も付けたくないぐらいです。 効率ほんとに悪いです。
I am a Chinese student. I have no choice but to use it to save fees. I don't want to give a single star to the service. The efficiency is really bad.
S
SN H on Google

口座開設で利用しました、スタッフによるかもしれないけど態度は普通に良かったです。それに開店時間に行ったので待ち時間は短かったです。
I used it to open an account, and although it may depend on the staff, the attitude was usually good. Besides, I went to the store during the opening hours, so the waiting time was short.
L
Lac P on Google

因为疫情现在中国银行行内采用轮班制流程 虽然有五个柜台以及五位工作人员,但仅仅开放两个柜台进行服务,一个进行存取转款业务,一个进行账户相关业务(开通,挂失,更新资料等) 工作人员确实是在工作,但可能是人员不足,也可能是因为业务员不了解业务,导致办理效率实在非常低,观察了一下平均一天只能办二十几笔存取转款业务,以及5~6笔账户相关业务,我当日大概早上10点左右到达银行,并取到06号,直到下午四点左右银行关门一小时后(约16:10左右)业务才办理结束,等待约6小时。 虽然我曾经18年的时候办理过中行日本的相关的业务,但当时应该也需要等待30分钟~1小时排队左右才能进行办理,只能说办理业务效率确实不是很高 所以【如果确定要在日本中行办理手续请一定早上九点开门时段就到达银行办理最适合】 如果要办理新银行卡/账户可以预先致电银行并预约好,应该可以加快开通进程 另外该银行因为没有接入国内中行系统,注意不能受理中国银行大陆地区业务,敬请注意
Because of the epidemic, the Bank of China now uses a shift system Although there are five counters and five staff, only two counters are open for service, one for deposit and withdrawal and one for account-related business (opening, reporting loss, updating information, etc.) The staff is indeed working, but it may be insufficient staff, or it may be because the salesperson does not understand the business, which results in very low processing efficiency. I observed that an average of only 20 deposits and withdrawals can be done a day, and 5 ~6 account related business. I arrived at the bank at about 10 am that day and picked it up on the 06. The business was not completed until about 4 pm (about 16:10) after the bank closed. I waited for about 6 hours. Although I have handled related business of Bank of China Japan in 18 years, I should have to wait 30 minutes to 1 hour in line to proceed. I can only say that the business efficiency is really not very high. So [if you are sure to go through the procedures at the Bank of Japan, please be sure to arrive at the bank during the opening hours at 9 am, which is most suitable] If you want to apply for a new bank card/account, you can call the bank in advance and make an appointment, which should speed up the opening process In addition, because the bank is not connected to the domestic Bank of China system, please note that it cannot accept Bank of China's mainland business.
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Rwr Maulana Muhammad on Google

Bank of China Tokyo branch
R
Rwr Maulana Muhammad on Google

Bank Of China in Tokyo Japan
W
Wing-Ching Poon on Google

I called into the bank to ask to create a HKD Bank Account. The person I spoke to said it was possible and gave me a list of things to bring including my HK ID. When I got to the bank and asked to create a bank account, they told me it was not possible to create an HKD bank account and that this Branch only deals with local banking in Tokyo. I asked about checking on my old bank account I had with them a while back and they said they are not able to do that as well. While they were very civil, I'm not sure how helpful they are. It seems they are hardly willing to help and it was a big waste of time getting my documents together and not being able to open an an account. I would of appreciated that it wasn't possible if they just told me that in the first place. I do not recommend dealing with Bank of China as their service doesn't seem helpful at all.
J
Jack Sparrow on Google

No better way to experience the horrific service economy of China without having to actually go there. China taking over the world?? What a joke!

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