Alice Suginamiten Studio - Suginami City

The unlock switch is in a tall position for the automatic door from inside the store, probably because there are many children with children to prevent it from popping out. I think you may be confused for a moment.

I have been indebted to the children twice on their birthdays. I'm good at bringing out the smiles of my children, and we also laugh and always enjoy shooting! I would like to continue using it. The price of the product is a little high, so it has 4 stars lol

I went on Sunday. I think those who went during this time are also responsible, but it was very dense. There are two studios, but there are always about four groups waiting for the family. It is an open space, the sofas are adjacent and there is nothing to block. Everyone talks a lot without any announcements to refrain from talking. There is a basic correspondence between alcohol and masks, but the staff feels too busy, and there are about two people who have their masks off and their noses sticking out. Moreover, some staff members wear cloth masks that have little effect on preventing infection. Customers are worried about infection because they take off their masks when taking pictures, and when they are not wearing masks, they answer questions and have conversations. Since there are many children and they are in a fluttering state, I thought that the toilet had slippers on and off, and hygiene could not be managed. I didn't see any disinfectants in common areas such as doorknobs. For Corona, I think we should reduce the number of groups that can make reservations in time. If you don't have to wait, you'll know, but having to wait for an hour is an over-booking. I think it is safer to avoid Saturdays and Sundays. I felt a lot scared because it was a corona, but I don't think there is any problem for a photo studio.

A medium-sized store with 2 studios. The staff are polite, and a large number of staff can provide generous support. When arriving by car, it is recommended to enter from the left turn direction as it faces the main street and it is difficult to turn right. Also, if you are heading from Nerima by Kanpachi, it is easier to come to the store if you go from the side road.

There were some mess, such as wearing a kimono. There were no nifty suggestions when the flat clerk handled the album properly with bare hands or when selecting photos. There are many mistakes in the clerk.

I went to the studio on a busy day. There was only one other person there. Please choose 4 costumes from the young lady who is indebted to you. Anyway, there is no time limit, so you can choose again later. But when we finished shooting, they didn't choose any more outfits for us and hurriedly showed us the pictures. I thought it was unlimited !! But they lied to us. She seems to have had more time for us, so she hurried us to choose four outfits, but no! I was in a hurry to get home, so I couldn't choose the clothes I really wanted to wear. It's not an expert at all. I don't like this store at all! I don't recommend it. Had it not been for a kind photographer, I would have done less. We paid a lot of money for the photos, but the way they treated us wasn't worth the money! I thought this would be a fun gift for my son. This saved me money and time, but it wasn't worth it. Instead of being happy, we felt our money wasted and became unsatisfied. We went to the studio on a day that wasn't busy. There was only one other person there. The lady assisting us told us that please select 4 costumes and you can select again later because your time is unlimited anyway. But when we finished our shoot they didn't let us select more costumes and hurridly showed us the photos. I thought it was unlimited !! But they lied to us. She rushed us to choose 4 costumes because we supposedly had more time but NO! We never got to select clothes that we actually wanted our son to wear because she was in a hurry to go home. That is not professional at all. I don't like this branch at all! Indo not recommend it. If it wasn't for the kind photographer, I would have given less. We paid so much for the photos but the way they treated us wasn't value for money !!

The response itself is perfect, but the employees lack knowledge of the products. I think it's a system that makes a profit by letting you buy photo print products because the photo shoot fee is cheap, but it seems that it is too complicated for employees to understand. In addition, there is a lack of knowledge about how to handle photos on a personal computer (the basics of JPEG, photo processing, etc.). I'm sorry to trouble you, but I think it will be difficult for the company if we don't do our best to educate our employees. Or is it limited to this Suginami store? Create a UX that allows customers to shop smoothly without having to understand your system.

I asked you to take a picture of visiting the shrine. At that time, a female staff member in her 40s and 50s wearing glasses with a black hair shortcut asked, "Are you still using diapers for newborns? I was very uncomfortable when I was told, "Laughs" and "I'm awkward to hold my baby and I'm about to drop my baby." Even during the shooting, the whole family was surprised that the treatment of the child before the neck was sitting was rough, and I was worried whether it was okay. The last photo was selected by another young female staff member, but I was disappointed that she didn't listen to her because she wasn't motivated. I got the impression that we are not focusing on training staff. If you want to take pictures of children, another studio near this shop has better staff and will take pictures fashionably, so I will take care of them in the future.