Yamaha Sports Plaza Toyokawa - Toyokawa

I asked the Toyokawa store to repair the motorcycle and left my car there. One week later I was worried and went to the shop at 10 am. Maybe it was to secure a pit workshop in the rain that day, but the motorcycles I had been asked to repair were lined up outside and my car was also hit by rain. By the way, it was a cheap bike that I bought, put it in the garage, covered the seats, and did not expose it to the rain, but it was a big shock because I cherished it. The clerk is in the morning meeting inside! The bike for sale looked warm inside. After the morning assembly, did the clerk in charge know the cause of my bike? (It takes time because there is no case even if I contact the YAMAHA manufacturer to find out, it costs about 12,000 to open the bike. Still, I do not know the cause, and the price when defective parts need replacement Will be considerably higher). I asked me (if it doesn't start, I'll pay the wages, so open it), and two days later I promised to call you and the day was over. And two days later, the phone closed at 19:00 without a phone call! Called from here after closing the day (I'm sorry! I didn't call because I don't know the cause). I made an excuse. The point is that I am busy and not doing anything. And I will open the day (I will open on Thursday because it is closed on Wednesday! I will contact you on Friday.) I asked the clerk to hang up and hung up. And on Friday's day ... I won't call you! Anger ? On Saturday, I made a good complaint phone call. Then again, I made the same excuse and said (I did things from the outside because it costs money to break it), so I rushed into (What did you do by the way?) And he said that he was charging the battery. is. Was the battery weak because I was confident in my maintenance? How many testers were there? When I rushed in, I was stuttering (12.6 was out) Is it necessary to charge it? And ... what do you think! Moreover, after all, I can't talk (I'm not saying that I'll call you). Are you a troublesome customer? Fifteen minutes later, by telephone (as a result of consultation with the person above, I can't fix it due to my lack of strength, so when will you come to pick up the bike?) I couldn't believe it because I was too sorry. I might have said too hot and said too much, but I didn't say anything wrong, and because I love YAMAHA bikes, is this ysp all right? , Moreover, it is a store that has acquired an advanced dealer! The weight of ysp's signboard, the height of the hurdles for acquiring advanced dealers, and the choice of a store recognized by YAMAHA, a first-class brand that is not easy to make. It's amazing! Where did the Yamaha dealer ysp say that he couldn't cure? I think it's a great problem. I am very moved and proud of the [Management Philosophy] of my favorite YAMAHA and the goals of my employees (action guidelines). But the opposite was done. Get speed, results and get done! This chance to know the pride and failure cause of top engineers! I want to know the cause! I think this is an engineer. I don't think this store has that qualification and aspirations. I'm currently asking for help from another ysp store 45K away from this matter, and I am currently dealing with it carefully. With this generosity, I am regaining the credibility I lost to YAMAHA as a great company. And the store name is hidden, but thanks to the manager of ysp for accepting it. When I was 46 years old, my personality and sense of security took a great deal of responsibility. This is a good season. I want the Toyokawa store to return the wasteful 15 days. I think there are various stores depending on the store manager, but I had this experience. Finally, YAMAHA is the best ~ Lifetime fan!

The old president and the store manager who covers it in a modern style, the business is person-to-person, and at first glance Mr. Ichi may be somewhat salt-friendly, but the correspondence will change if we go together. Surely “I want to buy here! It may be a store that waits for the person who says, and does not sell it to strange or good customers. As long as I keep the bike I purchased, I will be able to buy supplies even if it is slightly higher than mail order. Even if the price is high, if you come back with service, attitude, consideration, and flexibility when something goes wrong, it is win-win for each other. That's because customer business is like that.

I told him I was getting a quote at another store of ysp and Baron Red, and I was kicked. And even when the scheduled delivery date arrives, the phone does not come. When I went to pick it up, I was told that I was too busy to deliver a new car. When I said, "This is a new car," it ends with "It was right" and I'm sorry. After all, I arrived at noon, but the car was delivered in the evening and later. You know because you also have a car delivery explanation, right? Ends with. After that, I didn't feel well idling, so I frequently visited there, but I couldn't solve it. The conclusion was that "I live in the countryside (Oku Mikawa), so the temperature is low and unstable, isn't it?" Although it was an injection (laughs), I checked it myself and found that the plug was bad and I replaced it myself. I don't go to this shop now. Transfer insurance to another company. It's full of annoyance. The current store manager is normal. The representative and his wife are not good. As you can see in the waiting room, I think that it is friendly to many people who buy many cars and regulars and women who come to talk to kill time, but there are often times when they do not greet general customers. There is a strong tendency for customers who have made a quotation only for price cut negotiations and test rides to be kicked. The substitute car is also a scooter with no grooves on the tires. I will never buy at this shop. Baron Red and other stores are kinder and more friendly, I go to Hamamatsu on the same ysp. It's far, but it's good that it's kind and friendly, and even Hatsumi-san can easily enter.

Very nice place! Several Jindas motorcycles! Difficult to choose because they are all perfect! The service is good and it can only be Yamaha!

They are kind and polite. It is a lively shop with many test rides and exhibition cars.

It was nice to see a wide range of new and used cars in the clean interior.

I came to the store after seeing the reviews of other people's kindness and politeness. I had a bike I wanted, so I actually bought it instead of chilling it, but at first glance? Proposal quotes are presented without any detailed explanation. Please add this desired option to the quote and present the quote again. Since it was the bike I wanted, I decided to buy it on the spot, but there was no explanation of warranty, insurance, purchase privilege (keeper coating when I bought it), there was a delivery date and resident's card Just bring it. The bicycle shop will explain it properly, right? Is it because the bike sells even if it is silent? Are you messing around with your computer next to the store manager and ignoring cancer? In the end, I wonder if I'll be back soon. It was a terrible and disappointing shop than the customer service when I bought a pencil at a stationery store. I've bought more than 1 million, but I'm sorry for this kind of customer service. It's close, but I'll never use it again

When I asked about the fact that parts were not available on my old motorcycle, I was saved by the fact that the manufacturer had stock. The customer service attitude and response are kind and I would like to visit again.