（株）帝産タクシー滋賀 - Kusatsu

The head office was inquired to the driver's inappropriate response and summarized the points. -The driver responds in a car with a camera in a courteous manner, but can not respond to spoofing the passenger outside the car at the time of transfer. ・ In Teisin Taxi, even if you know the way in the guidance policy of the company, "car navigation setting" is to be performed, and in order to perform car navigation operation, "vehicle button" (the fee starts to be charged on system specifications) It can only be done by pressing the button). (I have an honest impression, this is the first taxi company, and I feel that it is a problem?) -90 seconds and 80 yen will be charged even during the car navigation operation. Even if the driver himself or the customer knows the way, the navigation operation is company-defined, and the charge for that time will be borne by the customer, but if you think about the burden to the customer up to that amount I can not "answer. In other words, despite the fact that Navi does not provide services or bribes to customers due to the policy of Teikoku taxis, it also means that it will also charge the time for the company to the passenger, but "I can not answer anything" It shows how seriously you are not doing business with the passengers. ・ The overall response from the company was an impression I wanted to refrain from. ・ The driver had been inquired, such as having been dispatched to a different place deeper than the place I asked, There was no apology for the rants. This time, I was informed that I received instruction from the administration because I sent a notification to the Shiga Transportation Bureau, including abusive behavior and behavior by the driver. If everyone is dissatisfied with being arrogant by the driver, out-of-the-way, or charged to the car navigation operation to the Shiga Transportation Bureau, "when you get on" "what happened" "car number" "driver name It is better to report "the radio number on the driver's name card in the passenger seat (if possible)" etc. I called the Transportation Bureau for the first time, but responded carefully. Do your best with the MK taxi! I would like to say that it is a taxi of regulated industry. Shiga's MK can no longer be increased. Everyone, let's contact the Transportation Bureau if you hit a bad driver. In this way, drivers who are abiding by regulations and doing arrogant jobs and swearing to women, children and casual passengers, and circuit drivers are eliminated, and the entire taxi company and taxi industry are also positive, making passengers and taxis fully balanced Will develop into a good relationship. 【Reply to see the reply】 Although there is>, most of the contents are creation and falsification. As an example, as for the navigation, it is possible to enter by remote control from the base, so the crew will only be informed by radio I will refrain from responding to each one, but I feel that there is something going on in any way, in any case our company has been working hard in various parts of Japan under the mark of Gray Hunt in 70 years, so the truth is serious and serious I want to keep running safely. > It corresponds to creation and falsehood Bad correspondence .... Creation and Falsehood? Excuse me. I wrote about what I was told by the person who answered the phone with the driver (both are older men) about Navi. I think that the inconvenient part is the act that should not be carried out the most like taking it in the form of "I'm the customer's lie". So, you admit that creation and falsehood are perceived by those who have telephoned with your driver, right? As a matter of fact, I was told that I had to operate Navi. Funny intention? There is no intention. What did I request? What I wanted was improvement. It has nothing to do with Mr. MK, nor is it a former employee, there is no interest at all. In the first place, it has been over ten years leaving Shiga. As an Omi merchant, we are working hard to start a business in the area of ​​Yosoh with the spirit of three ways good. Business is something that customers can enjoy if they enjoy it. It is a different industry, but as the same business person, why don't you respond to customers seriously? First of all, you can see the writing publicly, so I doubt the customer, I will delete the text that treats the customer as a lie for your company. No matter who looks at it, it is a bad thing to say badly in today's customers. It is a story that if you really do not have a root, you just have to do something appropriate. (However, I can be proud to say that it is the truth. If it is to be dealt with properly, it is important to show the groundwork so as not to be shameful and take appropriate action later) It is also important to believe the employee. However, it is a problem that a customer makes an emotional "false" counter to what he said. Take care of your employees. Customers are also important. Isn't this a business? We apologize for the young people to talk about business, but if you are a merchant and a good man. This is my conviction. Signboard of 70 years, proof that upper seniors built more. I would like to call a customer a liar and call it "fake" so that I can not damage my own company's testimony. Then I hope you do my best so that you can say, I want you to think so when you get on next time. Do not respond in the same way as when there is no camera, swearing rants or starting to charge (actually said, do not operate the navigation (abbreviated)). Just that. Become a company that will last 100 years and 200 years. [Supplement] > It is the fact that it was disgusting when taking a taxi in front of the station, and as a result it was a fact that another person was taken by our taxi and then another taxi was taken, and it was a fact that the Transportation Bureau asked for a fact confirmation , It is confused with other customers. I did not come in front of the station but came to my home on a dispatch request. At that time, I got off the car and asked for a rant. Can anyone else ride? ? ? It is totally confused with other customers. Then the fact that you took a taxi from another company? ? ? I have not taken a taxi of another company at this homecoming .... As for other public transportation, I got on Teishan Bus. Who do you misunderstand? I do not know what happened to other passengers besides me at the same time, Please understand which customer and which customer you want to reply to. It is not in mesh, and the story is bane. > I could understand the situation because I opened the trunk and had a conversation outside, but I did not understand the conversation, but there was confirmation from the Transportation Bureau, but I told the situation like that, and in any case the customer As it was said that I felt unpleasant, I was instructed about the treatment about it including misunderstandings. After all driver probably did not convey the truth to the upper one. It is a matter of swearing, but not at the trunk but the driver gets down first and it's getting up to the trunk. I can not see it .... By the way, are you replying with your smartphone? Was the document reconfirmed as a reply as a business operator? It may be a classic citation, or a squeaky tone inappropriate or perhaps written emotionally, but writing in a public place is the face of a company. In order to gain credibility, it will be better in the future if you post it after asking someone else for confirmation. That way you get credit. It may be an overdue, but I would like to inform you as advice for elders.

When I asked for a car by phone, he said he couldn't turn it because there wasn't a car full. There is no choice but to take a bus to the station and there are multiple cars waiting for customers in front of the station. I don't understand what that means.

The former female operator is very good, but the other female is the worst. Usually when you get a taxi you can press the phone or intercom, but there is nothing on that day, and when you think that you got a call, you suddenly said "I'm arriving already? I was arriving immediately (taxi) Right? " Certainly, he said "immediately" but he usually calls me, and he doesn't want to wait in the cold without knowing his immediate standard, and he doesn't know why he's suddenly angry. Even if I tell the above, it is a reverse gire. Lol Then, when you get to the taxi driver, you should be contacted, right? I heard that it was normal, but it was a bitter smile. There are many people around me who take a taxi taxi, but I think it's good because they say that women have a bad attitude. She is a poor person who does not understand Japanese because she does not have proper training or education. I do not use anymore.

The old man at the telephone reception, don't talk sloppyly. When I told him where to go, he said "○○○ ... ???". I wondered if I didn't know the location, and when I told him the name of the place, he said, "No, I know the location." It's a faceless phone, so please be a little more polite. Most of the drivers are friendly, so I'm relieved.

Hitoshi Nakamura. Really the worst driver. Tongue-in-cheek, throwing out change, pride in work 0 I was the driver who finished as the first person so far.

I have been using Teisan Taxi from this morning. It was very helpful, but it was difficult for the driver. Mr. Hitoshi Nakamura, when I tried to sit in the passenger seat, I waited for a while and had luggage. I was asked if I could see it in a whisper. And I'm staring at you for a few seconds, and even if you look younger, I think it's different that you can talk about us from beginning to end. And while I was driving, I was driving while listening to something, and I didn't give details at the time of checkout, so it was the worst because I had a tongue-in-cheek. Even if you look at other review destinations, it is written about this person and I do not understand why such human resources are left. Please take strict measures based on what happened this time.

A company with no existence value if there is an M ○ taxi. Let's call M ○ obediently from home or shop ☝️ In particular, it may hurt if you use it for company-related transportation and entertainment ? .. Kusatsu Station East Exit. I knocked down my private car. As it is, it sticks to my car and defeats it. Don't lick it because the car is cute ? Anyway, even after decades, it's a shame of the locals. Young people in the same industry are also saying. If you drink lightly and feel sleepy, you will refuse to board, defeat Aori, and when you report to the company, it seems to be super troublesome "Hi Hi ?", too stupid. I wonder if it seems to be crazy ❓? By the way, Shiga's taku is too low and high. Omi Taxi is also that, but sometimes there are also very polite people. Taesan ❓ What's wrong ❓

Didn't you intend to walk to the customers? It was very unpleasant because there were various rude remarks such as I will never ride. If I talk about staying at a hotel because of my work, I think I shouldn't usually ask if I'm rich. I'm using this because I want to ride it, but if I feel uncomfortable, I don't use it. To be honest, even 100 yen is a waste for such a driver. Should I educate you again? After all, I'll do my own baggage, and the driver will stay seated until I take it down, which is extremely unpleasant. After all, there are fragile guys everywhere in Shiga. Just being in Shiga prefecture makes me uncomfortable