Yamada Denki - Tsuruoka

It's not that the company Yamada Denki is bad, but that this store is partly the worst, so I'm not sure. I used it twice for shopping at an expense, but I made a mistake in writing the receipt twice. Even so, I was very surprised at how the clerk responded. When I asked him to rewrite the receipt because there was an error, he blatantly changed his voice and rewrote it while being frustrated, and handed the receipt silently. Even after receiving the receipt, the product was still on the clerk's side, so when I asked "Is there anything else I need, such as a signature?" Perhaps it made me emotional, and I pushed the purchased products too hard and dropped electrical appliances that cost more than 10,000 yen on the floor. In the process, I was hitting various places, so I was wondering if I could replace it if it broke. I'm glad it wasn't broken. The first time I might have been in the menopause, so the second time I had a young clerk deal with it, but it was similar. Perhaps I thought it was a small customer, but when I got down to the first floor, I heard a complaint saying, "It's noisy at the address of the receipt." I thought it was common sense that if the receipt was addressed differently, it might not be possible to process it due to expenses, but that is not the case. I was surprised. I went there twice and responded in the same way twice, so I will not use it for the rest of my life. There is a review that the customer service was good, so it may have been just out of the question, but I don't feel like using it again when I think that the three clerk who hit it have that attitude. Not recommended for those who buy delicate appliances, but only people are bad. I think the product and the atmosphere of the store are good. I will never go again.

The clerk was kind and will go shopping again! ️

I used to deal with food, but now it seems that it is gone and only electrical appliances are available. But it's wide and there are many products, so you can choose from various ❗

The lights in the room went out and I didn't know the size, so I took the real thing in a bag. A white coat (maybe the person in charge of drugs?) Asked me, and I found the difference in the product from the size and purchased the same one safely. It was very helpful to take over the lighting I brought. I did a good shopping with careful consideration and polite response. Thank you very much. I bought only one light, but I will use it again because it is nearby.

There are no customers in the sales floor. There is no point reduction as in the past, and I do not feel that the real price is cheap. The assortment is also not good. Even though there are such products ... The TV department is the worst. The sales floor is hard to see. To be clear, FUNAI is in the way. Do you dare to buy the FUNAI brand? Even though the price is not cheap ... Why isn't Hisense placed? If it's cheaper than FUNAI, the quality is good, and the cost performance is good, you should buy Hisense. You don't have to go around the electric shop now. If you are in the Shonai area, there is no doubt if you go to ○'s Denki. Unfortunately, in the YAMADA era ...

The clerk Obasan is rude and too bad-mannered. I had an attitude of looking down on customers who used gift certificates and tickets, but if I was so dissatisfied, why not take a bad attitude toward customers and even give an opinion to the publisher, the headquarters? Lol Anyway, it's the worst to hit a customer.