カワサキプラザ東京練馬

On a Honda motorcycle, when I got off the highway, the shift screw came off and I couldn't change gears. I happened to discover this shop at that timing, and when I consulted about the situation, he gave me first aid despite the bikes of other companies. As for the payment, he said, "This is all right," and he responded so well that I am sorry. Thanks to that, I was able to return home safely. This time, thank you very much!

From the time of MSL, I have been bothered many times. The timing did not match and it did not lead to the purchase. Still, I was kind enough to respond. It is disappointing that the price has been changed to the Kawasaki Plaza and has become a fixed price. I miss the original coloring and the final sale.

I bought a motorcycle at this shop, but the correspondence was polite and good. There is a gas station in front of you, so it is convenient after delivery. The wages are standard, but sometimes the wages are high like a fool for some reason, so you need to confirm. You can get a quote as soon as you consult. I think that area is also quick. If you are serious about buying it, call in advance and make a reservation before you go to hear the story. I seem to be free on weekdays, so if you want to hear a lot, I think weekdays are the aim. It gets crowded on Saturdays and Sundays. Also, as with the entire plaza, it would be nice to have apple juice and orange juice as drinks.

Since the HID is no longer lit, I requested a new HID to be installed. It was up to you to select the product (only the selection of the Kelvin number is available) At the next vehicle inspection, HI does not light up normally, so I was informed that the battery could be replaced. I replied that if the battery was a problem, I could replace it, but it didn't seem to be solved, so I decided to change it to a valve, pass the vehicle inspection, and then return it to HID. After all, there is no fundamental solution. It was said that there was no problem with the battery, and it was left unattended because it was aged deterioration. It is doubtful that there was no problem when exchanging HID. Moreover, if you look at the manufacturer's product page, there is a high possibility that it will be solved by using a voltage drop prevention relay. It is impossible to take measures such as not knowing the selected product and handing it over to the customer in an easy way or in a situation where earning wages and not fundamentally solving the problem. "In the past experience, there are cases where HID does not improve even if various measures are taken according to the manufacturer's instructions."? Since I was using HID at the time of request, I made a request with HID, but I consulted about the selection with LED, but I was told that "both are the same", and if it becomes HID, there are concerns about external products such as LED If there is a point, I think it should be told to the user? This measure will be replaced with another product. The voltage drop prevention relay for motorcycles that seemed to be a countermeasure has been discontinued and it is unlikely that it can be solved by HID (There is no problem while driving. If the voltage is stable even when the vehicle is stopped, it will function normally now. It has been carved out at the motorcycle shop that supports it. In other words, it is delivered in a state where there is a high possibility of being hit at the time of vehicle inspection. There is no problem with the battery itself and there is no problem with the power supply such as the alternator. There is no problem because I have received a report.) A lot of wasteful expenses such as product costs and labor costs are incurred due to mistakes in your company's selection and countermeasures (By the way, the products to be replaced are LED products of the same manufacturer and operate on the manufacturer side. Confirmed information is listed) It seems that we are thinking of replacing the valve every time the vehicle is inspected and paying the work wages to pass the vehicle inspection. I don't think that we can take responsibility for all external products. However, there is a part that is left to the professional of the motorcycle, and I think that it is necessary to have some responsibility because the parts are selected (If the user selects after telling concerns etc., it is a user's judgment, but There is no explanation this time, it is all selected by your company) Information that HID is malfunctioning this time is not available from your company or the motorcycle shop that is currently responding. If so, it is possible that the situation was the same from the time of installation, and if there are concerns about HID, I think that it should be told first and left to the user's judgment (if you do not intend to take responsibility). ) Whether it is the quality as Kawasaki Plaza or the quality only at the Tokyo Nerima store, the attitude of the person in charge and the response did not feel good so far (although other people have written), so this case was decided As a hit, I have no intention of being involved in the future.

I came to the store by changing trains, but there was no exhibition car and I was asked to check the homepages of other stores and ask by phone. Also, I went outside and checked the website of Kawasaki Plaza, but I didn't feel that there was an exhibition car at this store. I don't know if the investigation was unsatisfactory, but I couldn't figure it out, so I asked the clerk again and finally investigated it. It was over, saying that there might be XX stores. To be honest, I've been to several motorcycle shops, but I don't think I'll use this shop because of the discomfort.

I bought a vehicle here and am always indebted to it for inspections and repairs. There is no problem with maintenance, but I think that customer service varies considerably from person to person. A mechanic helped me to explain in detail the consumables that I was concerned about, although there is no problem at the moment other than the repaired part when I sent it for repair. However, even if one employee explained in advance what he was worried about during the inspection, when the inspection was completed, there was no particular explanation just saying "Yes, it was finished." When ordering parts, the product When I heard the difference, I was sometimes told, "That's why." It may be bad that I am not very familiar with knowledge, but I wanted you to explain from the customer's point of view. The latter is also written in other reviews, so I would be grateful if you could improve it.

There are a lot of cool bikes, so I'm going to change my mind (^ _ ^;) The atmosphere of the shop with the clerk is also nice ♪ Z900