ズームエナジージャパン合同会社 (xoomエナジー)

Name: ズームエナジージャパン合同会社 (xoomエナジー)
Address: Hamamatsucho, Minato City, 〒105-0013 Tokyo,Japan, Tokyo, Japan

1/5 ★ に基づく 2 レビュー

Contact ズームエナジージャパン合同会社 (xoomエナジー)

住所：	Hamamatsucho, Minato City, 〒105-0013 Tokyo,Japan
電話：	📞 +89899
カテゴリ：	Telecommunications service provider ,
街：	Tokyo

Hamamatsucho, Minato City, 〒105-0013 Tokyo,Japan

Best Telecommunications service provider in japan

男

男爵ルートバン on Google

★ ★ ★ ★ ★

市場最低のワースト電力供給会社まず契約方法にも問題多し契約方法の不透明さについては御社は関与していないの一点張りで終始ACN JAPANになすりつけたまた登録したメルアドに御社から料金明細メールは一切来ないクレームのため、カスタマーに電話オペレーターでは拉致があかないので上席に代われと要求１回目対応した女上席Sが嘘八百並べられメールが来ないので料金支払いできないのでコンビニの支払番号を教えるように言うと御社サーバーダウンのためすぐに支払番号発行できないとのこと。電話を掛けるとの約束もウソで梨のつぶてそのまま４ケ月ほど放置４ケ月後サポートに再び電話またオペレーターでは拉致があかないのでその女S上席を電話口に出せというと退職したとのこと。それも本件は放置され引き継ぎもされていなかった。４ケ月前は、コンビニ支払番号すぐに発行できないならば郵便で納付書を送るように女、上席Sに依頼すると御社では納付書送付やっていないとの回答。ところが別の上席を７月に電話口に出さすと納付書の郵送はやってるとの回答。この退職した上席が如何に無責任、無能だったか極め付きは、サポートの人間が馬鹿の寄せ集め顧客とオペレーターが会話中に誤って顧客データを消去してしまい流失その消去した内容を顧客に聞いてくる無能ぶりオペレーターを指導教育するべきの上司である上席はもっと大馬鹿モノですよ。日本国民の皆さん料金明細書メールも送っても来ない会社とライフラインの契約ができますか？

Worst power supplier on the market First of all, there are many problems with the contract method, and your company is not involved in the opacity of the contract method. Also, you will not receive any charge statement emails from your company to the registered e-mail address. Due to complaints, the customer is requested to be replaced by a senior because the operator will not be abducted. The woman senior S who responded for the first time was lined up with 800 lies and I could not pay the fee because I did not receive an email, so when I told him to tell me the payment number of the convenience store, I could not issue the payment number immediately because your company server went down. The promise to make a phone call is also a lie Leave it as it is for about 4 months Call support again 4 months later Also, since the operator will not be abducted, he said that he retired when he asked to put the woman S senior on the phone. This case was left unattended and was not taken over. Four months ago, if the convenience store payment number could not be issued immediately, the woman should send a payment slip by mail to senior S. When you request, your company does not send a payment slip. However, he answered that he would mail the payment slip when he put another senior member on the phone in July. How irresponsible and incompetent this retired senior was The ultimate is a collection of idiots by supporters The customer and the operator accidentally erased the customer data during a conversation and lost it. Incompetence to ask the customer about the erased content The senior, who is the boss who should instruct and educate the operator, is even more stupid. Japanese citizens Can I make a lifeline contract with a company that does not come even if I send a billing statement email?

k i on Google

★ ★ ★ ★ ★

電話対応もネット上でのクレジットカードなど支払い方法などのオペレーションが最低。トラブル対応が何一つできないし、ネットの手続き画面が上手く進まないので支払いに凄く苦労しました。第三者から切り替えの連絡があったようで、第三者から撤回申し出があったにもかかわらず、自分の知らないうちに契約を廃止されて、使うのをやめました。いきなり電気止まってパニックでした。二度と使いません。

The telephone operation is the lowest for operations such as online credit cards and other payment methods. I couldn't deal with any troubles, and the online procedure screen didn't work well, so I had a very hard time paying. It seems that there was a notice of switching from a third party, and despite the offer of withdrawal from the third party, the contract was abolished without my knowledge and I stopped using it. It suddenly stopped electricity and was panic. I will not use it again.