合同会社多賀時計サービス

On September 20, 2019, I received a repair estimate for my pocket watch through Craft Workers, and I received a reply that the time accuracy would be different and that the repair period would take 5 to 6 weeks. I asked for repair on October 7th. I didn't get any contact in December, and when I contacted by email, I received a reply on December 17th that the test was still underway. I didn't get in touch with him over the years, so I made an inquiry by phone around February. I received a reply that it was still being tested and asked me to wait for a while, so I was waiting. It's been a year since I left it because it's a memorable item, so I called to ask him to bring it back, but it didn't connect at all. It's cheap for you, maybe it's okay, but it's an important watch for me. Please return it as a request. Please. ,

I asked Taga Watch Service from the website of Craft Workers for my father's watch, which died in June this year. He said he wanted to find parts and repair them until the end of November. The watch is quite old, and it seems that it is a series that the old SEIKO, which my father received from the company to commemorate his service, manufactured only for one year, so it is difficult to find the same watch with parts. After all, the clock didn't start moving, Talk to Mr. Takizawa of Taga Clock Service by phone The silence and feelings unique to an engineer were conveyed, and the regret that I could not find was conveyed by searching for parts. Taga Clock Service Craft Workers also contacted me that the repair fee would not work if it didn't work. I had the damaged windshield replaced, and the date was fixed to the date when my father died, and the time when I got a call in the morning when my father died, but I think I shared various times. Mr. Takizawa of Taga Clock Service Mr. Matsumoto of Craft Workers Thank you very much for your time during this corona disaster.

I called many times but I can't connect. If you do not receive a reply as it is, I will consult with the Consumer Affairs Center. I finally answered the phone on November 27th. Even if I ask why I can't contact you even though it is scheduled to be completed at the end of August, I can't give you a convincing explanation. Since it is said that it will be shipped by December 8, we have promised that it will arrive by December 12, and we are currently waiting for shipping contact. The watch arrived without notice of shipping on December 7th. It was supposed to be an overhaul, but it's a shame that waterproofing is NG. If you are considering repairing by mail, please use this as a reference. I don't think I will ask next time. It was a case with a bad aftertaste. Finally, the error became large and returned and stopped in 3 weeks. Find another watch store that can be repaired.

Anyway, it was an unreliable company. I applied for repair from a site called Craft Workers. I sent the watch, but I didn't hear that it was received, so I made an inquiry from here and confirmed it for the first time. At the end of the year, I contacted him about the progress of the repair, and even in February, he didn't contact me at all, so I couldn't make any inquiries. The answer that I finally got connected is that the parts are delayed due to the influence of corona, but why can't I contact you if I'm late? It did not arrive even after the repair completion schedule, and when I inquired, a defect was found and it was delayed. Why can't I contact you even if I repeatedly ask you to contact me if I'm late? Moreover, payment on delivery is only cash on delivery. Advance transfer is also not possible. This means that I have to prepare money and wait, but there is no notification of the shipping date and no delay. Can't you think of the situation of people waiting for luggage on holidays? The mechanical watch that arrived when it was completed, the winding of the screw was not cured and it was resent. Even if I had it repaired again, the same problem occurred in 3 days. I got a full refund, but every time I see my precious watch, I remember this repair, so I don't want to use it anymore. Anyway, I'm sorry. I was told that I was always indebted to the phone, and when I told him about the problem (I am a trader?), I was told to send it back by cash on delivery without any apology, and after talking about refunds. Cut the gacha. I received an apology email shortly after the refund, but it was too late.

Requested an overhaul of a pocket watch with the introduction of the Swiss Watch Association. Initially, it was explained that it was one month, but it was not completed even after three months. During that time, no contact was made. I didn't feel it was over, so I asked him to send it back. It seems that everyone has the same eyes. It's no good. By the way, since it was 2017, Corona is irrelevant. In other reviews, it seems that some people explained that it was delayed due to the influence of corona, but that is also very suspicious. The Swiss Watch Association will also introduce you to this place. It's a more decent place, isn't it?

After posting the following, I received a full refund, so I revised it from 1 star to 2 stars. ------------------- We will share the experience of using the overhaul of mechanical wristwatches (manual winding) through the site called Craft Workers that this company is developing on the net. Since it is long, the main points can be summarized as follows. 1) The first OH & repair is completed in 2 months. 2) After that, it malfunctioned in a few months. 3) Contact will be lost for several months for repairs. 4) The clock returned after repairing becomes cloudy inside the windshield when it rains ← Now here It will be. Below, I will write the situation in chronological order. We hope it will be helpful to everyone who is considering using it. ・ At the beginning of June 2019, we requested a quote via Craft Workers for overhaul and windshield replacement. We received replies from three craftsmen. The work was the same, so I asked the person who offered the lowest amount. The work was about 30 days. ・ Since I didn't get in touch even in mid-July, I made an e-mail inquiry on 7/13, and three days later (7/16), it was said that waterproof packing was being arranged because it did not pass the waterproof test. ・ At the beginning of August, when I inquired about the progress of the work by e-mail, I received a reply that the work was completed and shipped the next day within that day. I received it safely (payment by cash on delivery). ・ In November, the clock stopped working. I made an email inquiry on 11/13, but did not receive a reply. ・ When I contacted by e-mail again on 11/30, I received a phone call to resend, so I sent the watch. ・ Once on 12/15, I received a phone call stating that the repair was underway. ・ After that, I lost contact. ・ Inquiry about the situation by e-mail on February 19, 2020. No reply. ・ Inquiry by email on February 27th. No reply. ・ There was an answering machine message saying that the repair was completed on March 6th and it is scheduled to be shipped. But the clock didn't arrive. ・ Inquire by email on 4/17. If the shipment is delayed due to the new corona etc., I do not want to hurry, so I wrote that I would like you to inform me of the situation, but I did not receive a reply. ・ Contact us again on 5/31. Concerned that I didn't check the email, I also sent it from the Craft Workers quote form, but didn't get a reply. ・ Inquire by email again on 6/26. When I told the Consumer Affairs Center of Japan that I would consult with the Consumer Affairs Center of Japan if there was no reply, the watch was returned without any reply (received on 6/28). ・ In July, I noticed that the inside of the windshield became cloudy.

Bring it in and request repairs in March 2020. After the quotation, I was told that repairs would start, and after about a week, I was informed that it would take time for the quotation. After that, no matter how long I waited, I couldn't get in touch with him, so I called and emailed him several times. Since there was no response to all, I visited the store around 2020/9. I was told that it was taking a long time to get the parts due to the influence of the corona, so I left the watch. However, I couldn't get in touch again from there, and the store was still closed. Around 2021/3, I had no choice but to contact the Consumer Counseling Center, etc., and when I emailed him, he replied, "It takes time to order the parts." When I further contacted him to return or pick it up, I received an e-mail saying, "I don't want to meet you in Corona, so I will mail it." From there, I couldn't get in touch anymore, and after a few phone calls and visits to the store, I finally got in touch with 2021/9. I was suddenly told that "the repair has been completed, so I will mail it by cash on delivery", and I told him that I was able to order the parts or that I did not receive the quotation in the first place, but it was mailed after ignoring it. I paid for it, but when I opened it, the windshield was missing and the condition was getting worse. Frankly speaking, we do not recommend requesting repairs.