Toyota Mutsu - Mutsu

It is an inspection of my husband's company car

It is a trustworthy store that handles services and consultation carefully.

I visited with attendants. There is a children's space, and the children have been able to spend their time alone.

I went to the inspection for half a year, but probably because I bought a car of Nets, the sales manager did not even come out. I was very sorry. The former was Prado, but the sales came in and said hello. Now we don't even have postcards for events. I will buy from another Toyota this time.

You will always be offered some options. Toyota card, JAF card, rust processing, option pack, test drive and so on. I'm licking customers too much, right here. What surprised me most was At the time of quotation, the customer told me that the maintenance pack was "unnecessary", but the salesman contracted without the customer's consent. It was accounted for as it was without the contract at the time of accounting and the maintenance pack product description. I pointed out on the spot because the accounting amount was large, but I was told a lie. Also, the light broke down, so I asked for a replacement. I was also advised to replace the other light that was not out of order at that time. When asked why, [I attached it around the same time, so I think it will expire at the same time, so ...] and an ambiguous explanation. When asked the reason again, the store said, "If you change it now, the number of visits until the next break will decrease." Then, after all, if it breaks down again, you can replace it, right? ?? By the way, the other light that the dealer told me to turn off at the same time. It hasn't broken down at all even after several years, and it is still lit up today. Also, Toyota's Creca TS CUBIC CARD does not have a 5% off discount at the time of inspection and vehicle inspection at this store. Regarding that point, when I asked our clerk if there was a discount for Toyota card payment, he replied, "There is no such discount on the card." Discounts were offered at other Toyota stores, but why? ?? ?? ⇒ After posting this review, it was discounted firmly. I wanted you to comply with the regulations from the beginning. By the way, if you choose the recommended option, you will get a free car wash service. However, there is no car wash without the option. I had the car washed in the middle of winter, but the windshield was frozen when I came back to myself, probably because it was left untouched after the car was washed. The defroster switch was MAX, and it was handed over without seeing the front, and there was no choice but to drive. A disappointing store in all. I think it's better to remove the Toyota store name.

It takes too many days for maintenance! The sales staff in charge contact me frequently, but I can't hear the date and time of completion clearly, so I'm in trouble ? Probably, even if I ask the mechanic, I don't think he can tell me clearly. I wish I could work overtime and finish it early. Work style reform is certainly necessary, but I think it is different to spend time. When the battery was dead, I didn't know the insurance company's phone, I didn't subscribe to JAF, and when I asked for help, I was refused. Sure, I didn't have insurance from there, but I was disappointed. When asked why, the store manager seemed to say no, and I was even more disappointed. Toyota in the region wondered if this was the case. Kindness, politeness, and sincerity? What are you putting in?