TOYOTA Mobility Higashinakano - Nakano City

3.7/5 に基づく 8 レビュー

Contact TOYOTA Mobility Higashinakano

住所 :

3 Chome-16-16 Higashinakano, Nakano City, Tokyo 164-0003, Japan

電話 : 📞 +88
Postal code : 164-0003
Webサイト : https://www.toyota-mobi-tokyo.co.jp/shop/09B
カテゴリ:

3 Chome-16-16 Higashinakano, Nakano City, Tokyo 164-0003, Japan
小柳淳嗣 on Google

ここの営業マンは、凄く丁寧な説明とお客様目線での親切な対応のメカニックがいる大変満足のいくお店です。お店も新しくなって気持ちも親切な店員さんが多いです。店長の教育が行き届いてる感じがGOOD!
The salesman here is a very satisfying shop with a very careful explanation and a friendly mechanic from the customer's perspective. There are many shop assistants who are new and have a friendly feeling. The store manager's education is GOOD!
長続きする幸せ on Google

改装一周年、二年前にもリモートキーの電池交換したこともあり再訪店したが、スタッフの不親切さ、無愛想な無視する態度、メインキーの電池交換で登録含めて1時間弱も待たされた。時間がないのでと言う私の希望を無視する態度に呆れました。二度と利用しないと決めました。
The first anniversary of the renovation, I visited the store again because I replaced the batteries of the remote key two years ago, but the staff was unfriendly, disrespectful and disregarded, and I waited for less than an hour including registration for the main key battery replacement. Was. I was amazed at the disregard for my hope that I had no time. I decided not to use it again.
義家山本 on Google

30年以上世話になっています。
I have been indebted for over 30 years.
S
Shin Nami on Google

お店も清潔感があり、点検を待っている間も飲み物を出して頂けたりと、とても良い印象です。 また、店内でかかっているBGMはお店の社員の方が演奏されているそうです。 もちろん車の点検等の本来の部分は安心のトヨタです!
The shop is clean and you can have a drink while waiting for the inspection, which is a very good impression. Also, it seems that the BGM played in the store is played by the employees of the store. Of course, the original part of car inspection etc. is safe Toyota!
T
TADaoki Nakata on Google

親切丁寧。いつもお世話になってます。
Kindness and politeness. I am always indebted.
H
Higuzo 3 (ShironekoPuni3) on Google

このお店で4台購入しています。改装前の昭和トヨタな雰囲気の頃からのお付き合いですが、担当のHさんが大当たりで過去数台乗ったドイツ車ディーラーの懇切丁寧風セールスよりはったりがなく誠実で信頼が持てます。モビリティ体制になってトヨタの管理が徹底してきたため、前のような緩いサーヴィスがなくなったのは残念ですが、些細なトラブル対応でも素早く的確です。店長さんはおそら自分が客になってく4-5代目ですが、最近の店長さんはいつも店頭に出ていてお客様の送迎をするなど、ツンデレ傾向のドイツ車ディーラーではありえない日本的なおもてなしを感じます。レクサスのマッサージチェアも悪くないですが、自分には今のこのお店がベストです。
I have purchased 4 units at this shop. It's been a relationship since the Showa Toyota atmosphere before the renovation, but it's more honest and reliable than the polite-style sales of a German car dealer who had a big hit and had a few cars in the past. It's a pity that the loose service like before has disappeared because Toyota has become a mobility system and Toyota has been thoroughly managed, but even trivial troubles can be dealt with quickly and accurately. The store manager is probably the 4th-5th generation who becomes a customer, but recent store managers always go out to the store to pick up and drop off customers, and I feel Japanese hospitality that can not be done by a German car dealer with a tsundere tendency. .. The Lexus massage chair isn't bad either, but this one is the best for me right now.
H
Honjo Hidekazu (PonPon) on Google

店内は暖色でまとめられており落ち着いた雰囲気で、相談テーブルの距離がしっかりと確保されています。キッズスペースがしっかりとあるので子供連れのかたにもオススメです。
The interior of the store is warmly colored and has a calm atmosphere, and the distance between the consultation tables is firmly secured. It is also recommended for people with children as it has a solid kids space.
森田恭太 on Google

昨日1月14日午後16時頃に伺いましたが、受付の担当者の対応が悪い。購入していない車だからなのだろうか?車検の時にはお願いしますと電話来るのに。トヨタと言う会社に胡座をかいているのか…ほんと気分が悪かったです。予約して帰る時にも安全確認の誘導もなし…車を扱っている会社としていかがなものか?この店に点検を依頼した自分が情け無い。物が売れない時代だから、考え方を変えないと…顧客満足度を当たり前の梵字徹底レベルにあげてもらいたいものだ…
I visited around 16:00 on January 14th yesterday, but the person in charge at the reception desk did not respond well. Is it because it's a car I haven't bought? At the time of the car inspection, I would like to call you. Maybe I'm cross-legged to a company called Toyota ... I was really sick. There is no guidance for safety confirmation when making a reservation and returning ... How about a company that handles cars? I feel sorry for asking this shop for inspection. It's an era when things can't be sold, so I have to change my mindset ... I want you to raise customer satisfaction to the level of thoroughness that is commonplace ...

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