TOPRANK Suginami - Suginami City

The shop is beautiful without saying.

I had a car that I was curious about, so I put a TEL in the morning and went to the afternoon. It was a time when I was satisfied with the polite response and the friendly sales people. It seems that the threshold is high, but when I go there, there is no such thing.

I first visited after seeing the website the other day! I was glad to hear that you were willing to show me the car slowly and that I would be waiting for you again without any unpleasant faces. It was a store with a luxurious interior and staff who welcomed us at home.

I requested a business trip assessment from the website, but since I have a base in Suginami, I was very surprised to start looking from the top when I asked for this amount. By the way, we can get there in 1 hour from Suginami, and in 30 minutes at other stores. I don't know which store the email comes from, and I can tell if it's an inquiry from Kansai or Tohoku, but it was the first time for me to explain the situation to customers. When I sent the mileage and vehicle verification on LINE and made a preliminary estimate, it was presented as 740 to 770. In the email exchange, I was asked what amount I wanted, but I answered 800 because I was repeatedly asked repeatedly that I was uncertain because I did not know the market price. Then, there is a market price, so I suddenly denied that I could not do it. I just answered because I was asked. Then I can only tell you not to ask. Did you want an answer between 740 and 770? Then everyone would say 770. In addition, before visiting on the day, you will be instructed to answer the phone because you will leave the store after answering the phone, and when you ask which number to call at what time, you may not know until the day. There is, but I will contact you as soon as it is decided. Of course, no prior notice was given whether it was the night before or the morning of the day. Thanks to that, I had to worry about my cell phone all the time while dealing with my children. Basically, I don't want to get out even if I call from a number I don't know, so it was a very annoying response. I felt strange at the time of the email, but when I asked him to come because it was an introduction from a person, first of all, the person who came was the person at the nearest store, not the person like Suginami. He said he couldn't put out 700. I don't know if it's common sense for car dealers to say something higher, but it was an unclear response that even the minimum amount I offered was not given even though I was looking from above. I got quotations from several companies, but the quotations were lower and higher than yours, but I felt the most stress in dealing with them. It sold safely at other companies for more than I wanted.

I requested that I am actively buying imported tuning cars at a high price. It was called the strongest purchase on the net. The person in charge is Mr. S. After sending photos etc. on LINE, I was told that I wanted time (2 to 3 weeks) because there was a lot of tuning content on the phone, but I did not get in touch, so I asked about the progress on LINE from here I was told that there was a call back immediately and it was 500-600. The new car price was less than 20 million and there were many tunings, but it was an acceptable price because it had a lot of mileage and it was repaired, so I decided to get the official price immediately by a business trip assessment. When he actually came, he said, "I'm in good condition and I have no history of repairs," but I can only get 450 in the market. that? Although it was said that tuning expensive assessment, it was shown that this is the equivalent vehicle at the auction, but it is a full normal car & OP Anma attached ..... And it's only been about a week from the phone call of 500-600 to the assessment ..... However, I acknowledged that I wanted to proceed quickly. After that, I proceeded to the paperwork, but the explanation was quite appropriate. I'm glad I understood the flow to some extent, but I think the first person is uneasy. A PDF of the sales contract was attached by e-mail, so when I opened it, it was a sales contract and a loan contract of another customer. When I contacted him immediately, he said with a laugh, "I'm sorry, I exposed the personal information I had ~ (laughs)" on the phone back. At one point, I was thinking of buying a car at the top rank as a trade-in instead of buying it, and I got an estimate, but I visibly stopped lacking knowledge. I'm glad I stopped handling personal information like this. After picking up the vehicle, he was contacted and overlooked the repair history. I have offered a big reduction. The offer amount was about twice as low as the reduction amount that was told in advance, "By the way, even if there is a repair history, it is about this." Well, I was surprised (laughs) In the first place, all irresponsible remarks make the story complicated. I asked them to return this case to a blank sheet and return the vehicle, but I was surprised again ..... When I thought that the door was difficult to close, the rubber door packing came off and the room was covered with mud. It was said that the car was washed, but the scallops were firmly attached without making it brittle, and it was more dirty than when it was picked up. Because it was a matte color, I was disappointed that it was treated roughly because I was always careful to wash the car. I thought that all the statements and actions were appropriate companies. By the way, the purchase was done at a price far higher than that of other companies. I don't think it's an expensive purchase. This time, it was a really unpleasant response in terms other than the amount of money.