車検のコバックＲ２８６鉄砲町店（山形）

Anyway, the correspondence is terrible. It depends on the person whether or not the staff members have sent or contacted each other. Others have also written, but I think they haven't been able to cooperate with the staff in maintenance. Even if the maintenance is good, the poor quality of the staff such as reception is conspicuous. I'm sorry, but there is no next.

There is a considerable difference in the telephone response of women. If some people are very polite, The person in charge is on the phone. Even the unfriendly one I was there. In that case, whether to wrap Isn't it normal to check?

I asked for rust prevention because it was recommended and the merit was conveyed. Both the receptionist and the person in charge of maintenance responded well, and I definitely wanted to use it in the future.

I was made to feel unpleasant twice, so I will write so that no one will suffer the same damage. The first time I visited at the car inspection. I received a quote and it was an estimate of ¥ 70,000, so I made a reservation as it was. I've heard that you will get a plus when you have a replacement part, so even if it becomes a plus to some extent, is it okay if you bring a generous amount of 150,000 yen? I was told that it was okay, so I prepared 150,000 yen and had a car inspection. However, on the day of the vehicle inspection, the explanation was difficult to understand for more than 30 minutes in the cold inside and outside, and it was said that it was ¥ 260,000 at the end of the phrase. I've been riding it for about 6 years, but I bought it with a new car and only 30,000km. When I asked my father who was looking at the car in advance, the dealer, and two friends who are familiar with the car, he exchanged something that did not need to be replaced yet, and he said that he was rip-off when he saw the contents. I fell asleep at the time of the car inspection because I thought it was my responsibility because I had no knowledge of cars. And this time. When I made a reservation by phone, I told him that I would like to have the battery fluid replenished because it is okay to change the oil and pay for it. It can be replenished for about 100 yen. I was able to make a reservation with the contents smoothly, so when I asked without any doubt, it was said that the battery fluid was not replenished. I'm sorry to say that, but I apologize for not feeling like the manual. A female staff member who is annoyed when the mechanic explains and is called at the time of the final payment. The explanation is also quick and techie. It seemed that my work was really troublesome and I wanted to go home early. This makes me feel uncomfortable and makes me angry if I have this attitude. If you work with customers, you should change your attitude to some extent. I will never make a reservation for vehicle inspection or inspection again. No matter how carefully the mechanic works, I want you to understand that if the female staff who are directly involved with the customer do such a job, they will never get the job again. I sincerely hope that you will be able to do it again.

Anyway, it was a low price. I plan to use it again. Owner, thank you for your reply. If you do it with a dealer It costs about 3,000 yen, which is very helpful. The basic maintenance of the car Since it is an oil change, I hope that you will be able to campaign again. The store was clean and the service was good.

I used the tire replacement half price and the engine oil free replacement coupon that I received when I asked for a vehicle inspection before. The staff responded well, and it went smoothly and quickly. The inside of the store was comfortable and I had two free drinks. I would like to ask again

I asked for a car inspection of my wife's car that I bought at an affiliated store this time. (October 1st) A young male mechanic gave me a kind and polite explanation, so I was able to convince him. The amount was more reasonable than other companies, so I was able to ask for various maintenance. You can talk about the contents closely, and we also received advice so that you can ride with confidence in the future. It was a safe shop. I will ask for another car inspection next year as well.

I think the customer service is good. The substitute car is also a new car, so I think it's kind. It is better to decide in advance how much the vehicle inspection and maintenance costs will be incurred. You can leave everything to us, but the cost may be higher than you think. The staff is kind, so please consult with us.