駿河屋 マルイシティ横浜店

3.2/5 に基づく 8 レビュー

Contact 駿河屋 マルイシティ横浜店

住所 :

Takashima, Nishi Ward, Yokohama, 〒220-0011 Kanagawa,Japan

電話 : 📞 +8
Webサイト : https://www.suruga-ya.jp/feature/yokohama_maruicity/index.html
カテゴリ:
街 : 〒1590 Kanagawa

Takashima, Nishi Ward, Yokohama, 〒220-0011 Kanagawa,Japan
ひよこ on Google

この店舗の問題というより、店全体の仕組みの問題かもしれませんが、買取がほんとうに遅い。大行列してるときにすごく後ろに並ばされたのに並ぶ前に買取見てもらってた方がこちらが30分くらい待って査定の番になってもまだ見てもらっててびっくりしました。こんなに待たされるのにバーコードない商品の査定はネットから申し込んでと言われゲンナリです。時間を取られるのが嫌なのかもしれせんが、ならこっちが並んでる間ずっとカウンター1つを占領してたあの方はなんだったんだとも思ってしまいます。 こんなことを言うのもおかしな話だと思いますが、手間をかけてもフリマアプリで販売した方が早く済んだ気がします。バーコードないなら買い取れないとかルールがあるならもっと分かりやすく明記しておいてくれれば持っていって、長い時間並んで時間を無駄にしなかったのにと思いました。そして、他店なら商品渡して店内見たり外出して待っていられる時間を、ただただ動けず列に並ぶだけは非常にキツいです。 店員さんの態度は接客業と考えると微妙ですが、そもそも態度悪い方の多い中古販売店の店員さんの中では平均的か少し下くらいです。 グッズの品揃えは良く、購入という観点では良いのではないでしょうか。舞台の作品のものも近隣の某水色のショップよりも揃っていますし、そもそもの物量が桁違いだと思います。他店にはないものも多いのでそこは魅力なのでは。(わたしは中古の購入は申し訳ないですがしないのでよく分かりませんが) ただ、買取だけとはいえあまりいい印象を抱けなかったので今後積極的に利用させていただくことはないと思います…。
It may be a problem of the whole store rather than a problem of this store, but the purchase is really slow. When I was in a big line, I was lined up in the back, but I was surprised that the person who bought it before lining up was still seen even if it was the turn of the assessment after waiting for about 30 minutes. It is said that I applied online for the assessment of products that do not have a barcode even though I have been waiting so long. Maybe I don't want to take the time, but I wonder what that person was occupying one counter all the time while I was lined up. I think it's strange to say this, but I think it's faster to sell it on the flea market apps, even if it takes time. If you don't have a barcode, you can't buy it, or if there are rules, please specify it in a way that makes it easier to understand. And at other stores, it's very difficult to just line up in a line while you can hand over the products and look inside the store or go out and wait. The attitude of the clerk is delicate when you think of it as a hospitality business, but it is average or a little lower than the average or a little lower than the clerk of a second-hand store, which has many bad attitudes in the first place. The assortment of goods is good, and I think it is good from the perspective of purchasing. There are more works on stage than in a certain light blue shop nearby, and I think the quantity is an order of magnitude in the first place. There are many things that other stores do not have, so that is attractive. (I'm sorry to buy a used one, but I'm not sure because I don't) However, I didn't get a good impression even though it was just a purchase, so I don't think I will actively use it in the future ...
神山雪姫 on Google

本、ゲーム、フィギュア、キャラクターグッズ等、品揃え豊富で、特にレトロゲームの品揃えがアツいデスっ!! 価格は高めですが、低価格コーナーもあり、写真のカワイイ缶ケースを300円で買いました。 大きさも丁度良く、ピルケースに使っています♪ あと、作品は分かりませんが、写真の大きい注射器?を持っているかわいいフィギュアも買っちゃいました。
There is a wide selection of books, games, figures, character goods, etc., especially the retro game selection! The price is high, but there is also a low price corner, so I bought the cute can case in the photo for 300 yen. The size is just right and I use it for the pill case ♪ Also, I don't know the work, but is it a large syringe in the photo? I also bought a cute figure that has.
白犬 on Google

キャッシャーテーブルの女性3人いたうちの1人キャッシャーがお客に対しての対応が良くなく最低。つり銭渡す時もトレーを使わず手でレシートと共に掴んで放るように渡し商品も投げるように渡す始末。 折角、子供の頃の思い出の品を見つけ購入しても、商品見る度、あの時の女性のキャッシャーの事を思い出しムカムカして仕方が無い。直接本人に文句を言ったが、怒りが治まらず、電話で店長さん? に電話で話すもこの店長も電話で解るくらいの無能力者。 まあ、この手の店ではしょうがないのかもしれないと思いました。
One of the three females at the cashier table, the cashier is the worst because he doesn't respond well to customers. Even when handing over change, do not use a tray, just grab it with the receipt by hand and throw it away. Even if I find and buy a product that I remember when I was a kid, every time I look at the product, I can't help but remember the female cashier at that time. I complained to him directly, but his anger didn't go away and he was the manager over the phone? Even though he talks on the phone, this store manager is also an incompetent person who can understand on the phone. Well, I thought it might be unavoidable at this kind of store.
T
Tsu K on Google

この店に初めて行った時に欲しい商品があるか分からなかったので、レジにいた女性店員に聞いたところすごい嫌な顔をされた。 しかも、声が小さくレジの飛沫防止シートのせいで声が全然聞こえなかったので、飛沫防止シートを越えて耳を近づけただけで、「コロナに感染するのでやめてください!?」と強めに言われて心が凹んだ。 その後、改めて「どこ探せばいいですか?」と女性店員に聞いたところ「ミリタリーコーナーの所探して!?」とまた強めに言われ、さらに心が凹んだ。 初めて行ったお店で楽しい買い物ができるはずだったのに、この事がキッカケで全てが台無しになった。
When I first went to this store, I didn't know if there was a product I wanted, so when I asked the female clerk at the cash register, she looked very disgusting. Moreover, my voice was so quiet that I couldn't hear it at all because of the splash prevention sheet at the cash register, so I was strongly told "Please stop because you will be infected with corona!" I was dented. After that, when I asked the female clerk again, "Where should I look?", I was strongly told "Look for the military corner! ?", and my heart was even more depressed. I was supposed to be able to enjoy shopping at the store I went to for the first time, but this was a mess and everything was ruined.
のんたん on Google

good マルイシティ横浜の中に在り、駅からのアクセスが容易で立地も良く、洒落た雰囲気の店舗 雑貨コーナーが充実して居て、女性向けのアニメ小物類が特に豊富でオススメ 購入メインで利用する分には、とても良い店舗です bad 買取をメインで利用する場合は、かなり厳しい店舗に思います 買取の際は、買取専用のカウンターで受付しますが、全体的に査定の厳しい店員の方が多く、買取コーナーに常在するリーダー格の店員の方の方針か、買取利用客に対し上から目線かつ客側に不利を強いる、やや理不尽な応対で接してきます 利用客は時間と労力をかけ持ち込み、店員側は店舗本位な接客と厳しい査定のセットで迎える様を思うに、横浜店の店舗買取を利用する価値は薄いと感じます ただ、横浜店の低価格の小物雑貨類、ジャンクコーナーの商品の充実も、厳しい買取査定の賜物かもしれません 良い部分と悪い部分を表裏と考えるなら、下手に買取を改善されるよりは現状のまま、買取利用客に厳しい店舗で居てくれる方が、購入利用客にとっては良い店舗なのかもしれません 少なくとも、購入の利用で訪れる分には、不快な思いをする事はまず無いので、使い分けが重要な店舗の様に思います
good good Located in Marui City Yokohama, it is easily accessible from the station, has a good location, and has a stylish atmosphere. There are plenty of miscellaneous goods corners, and especially abundant anime accessories for women are recommended. It is a very good store for the main purchase bad If you mainly use purchases, I think it's a pretty tough store At the time of purchase, we accept at the counter dedicated to purchase, but there are many clerk who are strict in assessment as a whole, and it is the policy of the leader clerk who is always in the purchase corner, or from the top to the purchase user We will treat you with a slightly unreasonable response that will force you to look at it and put a disadvantage on the customer side. I feel that it is not worth using the store purchase at the Yokohama store, considering that the customers take time and effort to bring it in, and the store clerk welcomes them with a set of store-oriented customer service and strict assessment. However, the enrichment of low-priced accessories and junk corner products at the Yokohama store may be the result of a strict purchase assessment. If you think of the good and the bad as the front and back, it may be better for the purchaser to stay in a store that is strict with the purchaser as it is, rather than improving the purchase poorly. At least, I don't feel uncomfortable when I visit the store for purchase, so I think it's important to use them properly.
おいけい on Google

マルイシティに入るだけあって 駿河屋の中では一番整理されていて 商品が探し易い 7階にあるのもマルイシティの他の店舗との 雰囲気の違いを考えると理解できる 問題はアニメイト・らしんばん・ゲーマーズ などがある西口から500mほど離れており 買い廻りが難しいのでは?という事 それと、東口っていつもあんなに 人が少ないんですか?
Just enter Marui City It is the most organized in Surugaya Easy to find products Also on the 7th floor is with other Marui City stores It can be understood by considering the difference in atmosphere The problem is Animate, Lashinbang, Gamers It is about 500m away from the west exit where there is Isn't it difficult to buy around? That Also, the east exit is always like that Are there few people?
k
keron zeek (たこあし) on Google

ゲーム、CD、グッズ等カルチャー物の品揃えが良いです。 回転率が良いみたいで、品物の種類が毎回来店するたびに変わっていて飽きさせないです。 オールドゲームの購入をメインに利用していますが、コンディションによる値段の差が無いので、同じタイトルでもよく吟味して選択したほうが良いと思います。 二千円以上買い物すると90分スカイビル駐車場が無料になるのがありがたいですね。 ワゴンのジャンク品にお宝がたまに混ざっていますので、要チェックです。 立地条件(上層階)が悪いのか、いつ行ってもフロア全体の室温が高いです。冷房が全然効いていないです。狭い通路で人が増えてくるとサウナ状態になります。
We have a good selection of cultural items such as games, CDs, and goods. It seems that the turnover rate is good, and the type of goods changes every time I visit the store, so I never get tired of it. I mainly use the purchase of old games, but since there is no difference in price depending on the condition, I think it is better to carefully examine and select the same title. I'm grateful that the Sky Building parking lot will be free for 90 minutes if you shop for 2,000 yen or more. Treasure is sometimes mixed in the junk items of the wagon, so be sure to check it out. The room temperature of the entire floor is high whenever I go, probably because the location conditions (upper floors) are bad. The air conditioner is not working at all. When the number of people increases in the narrow passage, it becomes a sauna state.
D
Derek Gamble on Google

Easy to get to from Yokohama station, one floor below the Pokemon Center. Great selection of goods, great prices, great staff. My favorite store for gunpla. I visit the store regularly as new products come in every day. I never know when I will find something I have been looking for. There are always plenty of rare kits, especially p-bandai. Always worth stopping by and taking a look!

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