Suzuki Arena South Oyama - Oyama

Kind when buying a Swift Even though I added an option to avoid rain in the driver's seat Come off a little Isn't it strange for the person in charge of repair to say that there is a charge if the next step is missed? By the way, the second repair was a woman. Toyota has never been off for 14 years I'd like you to see the condition of the car and make a reservation The car I bought here How to find and find the place you care about Paid inspection was said to be 10,000 yen After-sales service is 0

The service has dropped recently. I'm wondering if I should buy a car in another place next time. I received a recall document the other day, It seems irresponsible to see it at that time instead of now because it requires the same inspection as the vehicle inspection. I was distrustful. It's been about two years since I bought a new car After that, even if I go to the store with regular maintenance, I do not even say hello Not only the person in charge but everyone is shikato so I feel really sick Why don't you say "Welcome" when a customer comes in? All the employees on the left side of the entrance are doing PCs and it is unpleasant to see this I think that it is the worst as a hospitality business that I have to say "I'm sorry ..." from here.

The person in charge of second-hand goods here was a terrible category even in the automobile-related shops I was involved with. I asked him to ask me anything, but I was surprised that there were only answers that did not fit the question (not answered) and answers that I did not understand. I don't know how to see the year of tire manufacture, and even though I was dealing with new cars until recently, I don't know how to ride it. At a later date, the ordinary job title was very polite, and I was able to answer the questions quickly, so I was relieved, so I decided to purchase it. Please note that the level changes depending on the person, not the job title.

I went to see the car, but since there are few staff, no one came because of other customers, so I went back to see the exhibited car.

Polite correspondence. The estimate for purchasing a new car was also smooth.

The inside of the store is also clean and clean, and the sales people are polite and polite and listen to the contents from the customer's point of view. Unlike Big Motor, there is no such thing as push selling, so it is easy to consult!

I went for a test drive for the purpose of purchasing, but the sales person was really unfriendly and did not have much conversation. I asked for a quote, but when I offered a zero discount, I knew that I didn't want to sell it, so I bought it at another store.

When I moved, I decided to take care of this shop. The points I was interested in were: (1) There is no receptionist. (Only male employees can handle it.) (2) The drink service for waiting time is probably a paper carton or PET, considering Corona, but only cold tea or water. It seems that oranges and apples are provided for children. It was cold, so I wanted a warm drink that could be plain hot water ... ③ Because it took a long time to check, when I went out and came back and was guided to my seat, either tea or water I was served tea without being asked if it was good. It's an appropriate customer service. I have two choices, so I should ask. ④ I was told that it would take an hour and a half to two hours, so I killed about two and a half hours, and when I returned, I was told, "Maybe I should replace XX a little ...?" it was done. I told you the phone number in advance, so I wanted you to check the phone. (Because it was a category that can be answered by phone ...) ⑤ While it took a lot of time than the above, the mechanic came to report the completion and the result, but I could not stop the sales talk. Nothing sounds. Please stop immediately. ⑥ This is a bonus, but I don't know if you know him, but a man in his thirties is a man in his sixties (a person who came to buy a car for his son or grandson in his twenties). It was unpleasant to be serving customers. Is it a salesman to make sure that there are no honorifics or discomfort around you if you are in the company? From the above, if you buy a car next time, there is no Suzuki ... It's a waste to like the design and performance of Suzuki cars today, but I think it needs improvement because it involves customer service in terms of maintenance. It may be extreme, but if it comes true, I would like to give up the Suzuki car as soon as possible, at the latest within a few years.