Subaru - Yamagata

I couldn't understand the cause of the bad display of the sports shift for more than one day, and for the time being, I ended up giving an estimate for the replacement of the base. I'm an authorized dealer, but I can't trust anymore.

I left my car for a 12-month inspection, but it's not a ban on soil, but is it muddy shoes? The mark that entered in was terrible. I would like you to at least lay vinyl on the floor mat or clean the inside of the car. I hope you'll be careful about it. Also, I should have been told that the air conditioner filter was not dirty, but I was worried about the odor, and when I replaced the filter at a later date, the dust adhered badly. Mechanic The lie is not good!

Inspection and maintenance are always busy, and it is not possible to change the oil by asking for a jump. For regular maintenance such as vehicle inspection, it is okay if you make a reservation with sufficient time, but sometimes it is said that even a repair of a serious problem can only be done within a month. Since there is only one Subaru dealer in Yamagata city, it feels like we are completely overcapacity.

I bought the Forester at this store about a year ago, but for some reason I got a notification from a store that had nothing to do with it when it was time to check the Forester. Is personal information leaked? I want you to look it up. By the way, it seems that I bought the Forester at another store, but it was Yamada or Tanaka. Well, other than that, there is no problem.

Unfortunately, it is the lowest rank in the service industry. Visibly the worst since the president changed ? I am indebted just because I like Subaru cars. The car is good! !! www

The car itself is good, but the business and costs are ... At the vehicle inspection when it traveled 100,000 km in 7 years, an estimate of 400,000 was presented as a matter of course, and there was no alternative. In the case of Yamagata Subaru here, even if the sales person in charge changes stores, it does not change, so even though I am in Yamagata City, I am asked if I can come to another store for maintenance. This is honestly annoying and has no benefit to the user So it's not the sales person in charge but the worker who presents the quote, so it doesn't really matter to me even if I don't get a separate order. If you are planning to ride for a long time while maintaining one, I wonder if I can honestly recommend it so much There is also an inspection pack, but since the store does not contact you at all when maintenance will be done, even if it is included, it may have passed before you know it unless you check it yourself. (Is it different depending on the sales person in charge?) By the way, even if an inspection pack etc. is included, there is no merit honestly because it will take 20,000 to 30,000 for basic inspection at the time of vehicle inspection after all. Even with a reassuring AWD in a snowy country, maintenance costs are higher Sales and customer service are the lowest evaluation, but only the car is good, so that amount is +1 from the lowest [Later talk] After all, the car inspection was done for 200,000 yen I will not ask for a car inspection next time, so I will cut everything that is not in a hurry I tried to cut things that I could replace myself Of course, the inspection pack is not included, but even if you tell the person who accepted that (not the sales person in charge), only "Yes?" The sales person in charge at another store should not know this either After the inspection as usual, the driver's seat is still lowered to the back, and it seems that there is no intention to put it back even if it is not perfect. I wonder if it doesn't bother me that there are similar reviews from nearby dealers on Google Maps, and there are a lot of unusually low ratings here.

When I was having trouble stopping the car, I suddenly knocked and opened the door at the same time. He said that he would take the place of driving with a high-pressure attitude. I'm scared, so don't open the door suddenly.

I was in the inspection pack, but I didn't get a call for vehicle inspection. When I called because I thought it was strange, the staff in charge said that the inheritance was not solid, and it seems that my customer data was lost (laugh) You can't even manage customer data, but it's the head office. I will say hello from the new person in charge. However, in such a case, I think the person in charge should come out first. I'm very crazy. Where should the point of anger be dropped just by being greeted by an unknown person? I had requested a quote because there was a place I wanted to repair before, but I was told that I would mail the quote at a later date, but there was no sign of coming. Have you forgotten? Was it just treated properly? I think it is important to have a relationship of trust in the hospitality business. It is very disappointing.