Subaru - Kamakura

Until you buy it, it's amiable. After the contract was affixed, I felt uncomfortable all at once. A customer who is already uncomfortable before delivery. It will be hard to get along with for the next few years.

Kanagawa Subaru A store with a good impression that I was the only one who visited a lot and asked a mechanic casually. I would like to ask such a store for maintenance

It has been 40 years since he took over Spar from his father's generation. I feel the policy for Subaru cars. From maintenance to health It's safe to leave everything to us.

At first glance I repaired it and it was fixed at a later date, but while I was driving on the way back, the cooler suddenly stopped working and the heat inside the car was further alarmed. Immediately after I stopped the car and contacted me, I was told not to move any more. After that, you waited about 50 minutes, and were you a sales person with a mechanic? Came to the scene, but when he saw the engine room, he said that this had nothing to do with the location of this repair. If the original bonnet was open and fiddled with, I couldn't deny the possibility of being associated with this failure? I told you, there is no such thing. Why can you say it? ? When I spoke further, I said I couldn't repair the car. Isn't it too smart? This is the only option you can rely on. If you knew that there was such a risk, you should be able to write a consent form in advance like a doctor at the beginning. All the remarks were their own self-protection, no apology, and it seemed that the purpose of coming to this scene was to convey that they were not responsible. I wanted a word that at least annoys me. At a later date, I was informed that the repair was completed and the sales person would respond when I picked it up, so the time was specified. When I went to pick it up at that time properly, the woman at the reception eventually handled it, and the sales person was serving other customers for a while. I will be kept waiting again. Even when leaving the shop after getting on after all, only the receptionist woman sees it off. At least from the background so far, I know that this is uncomfortable and distrustful, but this response is amazing. If I couldn't feel anything, how was that person doing business? The conclusion is that at first glance, I feel like I'm not serious about it. After I received the service, the customer side was not satisfied. I don't want to come to this store anymore, but it's normal, and it's a one-time customer from the store side. It's a troublesome customer, please don't come again Don't feel good bye. Thanks for fixing it. But disappointing. Lack of sincerity. I'm crazy

I coped with sudden visits well! I want to ride in the fourth wheel with a turbo!

I used to go there for a long time, but this is my first visit I am impressed by the fact that both sales people are familiar with Fuji Heavy Industries.

All the staff are kind and very good. As a substitute car will come out with the car you want to ride next, you will be motivated to buy it.