Sony Group Headquarter - Minato City

The Sony A630 is garbage. It's so sensitive, the kit lens cannot handle ANY wear and tear. Even as little as taking it in and out of your bag, it's too delicate to handle. And don't get me started with the constant overheating issues, and the horrible menu interface. If you're thinking about getting one, don't!

A global company that does not manage to provide a sufficient amount of Playstation 5 to its customers. And sony doesn*t care!

My impressions of the work of the office SONY.COM There is an unfinished Initialization mode in my a7rm2 camera. - In short, as a result of the advice from the SONY.RU support service (although I was given advice at first to format the flash drive! but there was this INITIALIZATION in general foolishly did not believe the guy (although he also called Initialization! but he advised the first to format the flash drive) I pressed INITIALIZATION and the camera .. hung. Moreover, the pair with me was waiting for her to come to life, but during the first 6 seconds she made certain “gestures” froze and didn’t move, we waited almost 5 minutes and then the connection disconnected .. I call SONY support again - what should I do now? -I was told about the existing authorized service centers for the professor of technology - there are two of them. And they give me two addresses - I specify - is there a SONY sign? the answer is NO. but as ? -The first is called Copy of Moscow and the second is P-SERVICE I called the P-service, there the receiver - connected with the master - he’s also Deputy Director Andrei and he told me "When he called, he clarified that this is not R2 "R Mark 2" apparently wanted to emphasize that the camera is expensive!) And the repair will cost expensive. In general, he called me the price of revitalizing the camera from “hung up” and then said the phrase (please remember!) - if not then “mainboard!” The price of 1800r Okay, I’ll carry it on the monitor and here they will report that mainboard (as I looked into the water, I saw 28000r repair! I called COPY-MOSCOW (2 authorization SC - there is a "why" mainboard is faulty - there are many boards inside, Hand over the camera - we'll see!  ! and then I got to rknullo - I remember what Andrei from R-Servais said (without seeing the camera yet) the very first call by phone - "If it does not start, then it is MATPLAT!" on Thursday I’m calling the receiver "assemble the camera and give it in the form" AS WAS ") They give me the camera on Friday (the receptionist was not at 12-00 (although she was in the morning) Andrei Ma himself came out. I turn on the camera - that "life" - twitches and a slight change in screen color - NO !!!!! The camera is dead when you turn on absolutely ... Next, perhaps the most important thing I’m starting. I INSIST I want to get a camera "with those manifestations" - - (I was threatened with something; I don’t remember whether I will turn to his superiors at SONY.RU and he will be deprived of the status of an authorized service but we called her and she did not deny that there were other manifestations and Andrey didn’t tell me at that moment he didn’t tell me and this is what is SO HARD he didn’t tell me howling camera that everything is flooded and in corrosion and you passed it like wet and why is corrosion so pret-that sea water? Andrei asked an “interesting” question here - DO I KNOW the motherboard number inside my camera? - I honestly replied that NO I do not know! Legally, this is a "word against a word" (the guy told me so the next time he called the support service) (but I know that THIS QUESTION WAS - about the board number!) and "drive" this Andrei into a lie detector and me too - I agree !!! .. but they didn’t inspect that the question WAS ("Do I know the motherboard number !!!!!") By the way, for the sake of laughter - there really is NO SONY SIGN - there is a small sign clearly visible from the WINDOW NIKON in yellow letters. - So, the official authorized service of SONY company for professional photographic equipment in Moscow - you are looking for the sign NIKON !!! =) Once again, I believe: in conditions of UNCERTAINTY and complexity and IMPOSSIBILITY to determine whether paid with that kotra stood for "this flooded" ... perhaps I would like politeness from Sony RU such a phrase to me, "Tell us, please, about the results of research"

Your italian customer support and dealers are the worst I have ever experienced in my life. They are only able to say sorry but not solve issues! Unbelievable that such a big company works with distributors with no product knowledge and unprofessional customer service.

I went to Sony Shop in Korea for a repair because the product I recently purchased was defective. In order to receive the repair service, I was asked to write down my address in the paper among other items, which, I thought, was not a reasonable request and I refused to provide. Later, I called the head office of Sony Korea and was told that the Sony's computer system requires input of the customer's address to initiate the repair service and there is no other way around. However, I think that customers cannot be forced to provide unnecessary personal information just because the Sony's computer system is designed defectively. In addition, the attitude of the staff was beyond description. They did not show any sorry feeling for the inconvenience caused to customers caused by a defective product, and they rebuked me for not wearing a mask completely over my mouth when I spoke, and even reported me to the police for wearing a mask not in compliance with their policy. Today, I understand why Sony is behind Samsung, for which my experience has been much smoother. It is not the same Sony which I have known over 30 years. In the future, I will not use Sony for life and I probably will deter anyone I know from using Sony. At the end of the day, I did not get a repair nor any type of product support with just time wasted and a day ruined.

Amazing building with a small but good product showcase in the Foyer which anyone can visit plus there is even a coffee shop

I purchased a Sony headphones in March 2019, in June 2021 the left side of the headphone stopped working and as it is out of warranty there is no technical support or liability from the company, the Sony worker recommended to buy new ones. A product that only lasted 2 years and 3 months. It is unfortunate that Sony and the workers has manifested an ideology based on poor values ​​in making low-quality, short-lived products to force consumers to buy new products. Evidencing a total irresponsibility and lack of respect for consumers and the environment. Sony, consumers no longer accept the ideology of low quality and low life products, natural resources are more important than your business or your profit based on poor values! You lost a customer, who with a brilliant look always praised your brand and products in my surroundings, that shine no longer exists! The future will be for those who respect moral, social and ecological values! Let’s spread the word, the world needs better values!

Hello, why don't you make a great hi-fi amp in the ES range!! Create a powerful sound, with punch, detailed, filtered and soft, with a 7 Band equalizer, a Phono Royale, a great Analog signal, a DAB+ tuner, USB Flac Hi-Res?? you have an incredible mastery in audio? You have your place in the Amplifier market in 2022!! PLEASE / PLEASE