Softbank Takasakinakai [ Wye Mobile Agency ] - Takasaki
3.5/5
★
に基づく 8 レビュー
Contact Softbank Takasakinakai [ Wye Mobile Agency ]
住所 : | 4 Chome-22-1 Nakaimachi, Takasaki, Gunma 370-0852, Japan |
電話 : | 📞 +8777 |
Postal code : | 370-0852 |
Webサイト : | https://www.softbank.jp/shop/search/detail/TH16/%3Futm_medium%3Dorganic%26utm_source%3DGMB%26utm_campaign%3Dgmb-sb-website-cpp%26adid%3DSBSOBS_GM_02%26routeKbn%3DGM_02 |
カテゴリ: |
携帯電話店
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ひ
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ひちゃん on Google
★ ★ ★ ★ ★ 女性の店員さんの態度が本当に悪く、びっくりしました。機種変更とプラン変更、ネットで申し込めばいいのですが私自身どれがいいか疎くて分からないから直接お店に来ました。
ばかにした様な口調だったり、質問していることをはなで笑われてしまって、店員さんがいらついてるのか?こちらに伝わってきました。
支払い方法や回数の希望も聞いてくれず、プランの見直しをしたいとも伝えてましたが相談出来る雰囲気でもなく。。早く帰したいのか早口で威圧感がすごかったです。店内空いていたのに。
普段お店の方に対してあまり思うことはないですが、口コミをかきたくなってしまう程、嫌な気持ちになりましたし不親切だと思います。接客の仕事辞めた方がいいかと。
前回が気さくな店員さんで親身になってくれた為余計に残念です。今後は遠くてもほかの店舗にいくか、解約しようかと思っています。
I was surprised that the female clerk's attitude was really bad. I could change the model, change the plan, or apply online, but I didn't know which one to use, so I came directly to the store.
Is the clerk irritated because he has a ridiculous tone or is laughed at asking a question? It has been transmitted here.
He didn't ask me about the payment method and the number of times I wanted, and he said he wanted to review the plan, but it wasn't an atmosphere where I could consult. .. I wondered if I wanted to go home early, and the feeling of intimidation was amazing. Even though the store was vacant.
I don't usually think about the shop staff, but I feel uncomfortable and unfriendly enough to make people want to write reviews. Should I quit the customer service job?
It's a shame because the last time was a friendly clerk who became kind to me. In the future, I'm thinking of going to another store or canceling the contract even if it's far away.
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や
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やまうち on Google
★ ★ ★ ★ ★ 口コミを書くのは初めてだが、カスタマーサービス向上のためにも、従業員の質を高めて欲しい。
対応したのはカスタマーサービス長と肩書きのある大柄な男性。
タバコ臭く不衛生な印象。軽くお姉系?
笑顔一つなく、こちらが質問するたびに顔が引きつりため息された。
恐怖を感じたので、色々聞きたかったが諦めました。
後ろを何気に振り向くと、女性従業員が店内BGMにノリノリな状態。
この空間なんなんですか?
客が居なくなると、3人の従業員同士で笑顔で談笑。
そんなに笑顔で話せるなら客にも笑顔で対応しなさい。
最近では稀な、行くだけ無駄なショップだったので投稿しました!
This is my first time writing a review, but I want to improve the quality of employees to improve customer service.
The service was handled by a customer service manager and a large man with a title.
An unsanitary impression that smells of tobacco. Slightly older sister?
Without a smile, my face shook and sighed each time I asked a question.
I was afraid, so I wanted to hear a lot but gave up.
When I turn around behind, a female employee is in a state of noisy BGM in the store.
What is this space?
When there are no more customers, three employees chat with a smile.
If you can talk with such a smile, respond to customers with a smile.
Recently, it was a rare and useless shop, so I posted it!
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堺
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堺谷収一 on Google
★ ★ ★ ★ ★ 新料金プラン変更しましたが、スムーズに10分程度で終わりました。
接客も丁寧で良かったです。
I changed the new rate plan, but it ended smoothly in about 10 minutes.
The customer service was also polite and good.
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阿
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阿部睦 on Google
★ ★ ★ ★ ★ タブレットの解約手続きに行ったのですが、ダニエルさんが丁寧に説明してくれました。
I went to cancel the tablet, but Daniel explained it carefully.
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高
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高崎一郎 on Google
★ ★ ★ ★ ★ 付き添いで行ったけど、完璧な仕事してない!仕事できないなここの店員!嫁がメール使えなくて、二度もこの店に出向いたよ!今時こんなやつがいるんだな!新規で買ったんによ!もっと仕事できるやついるだろ!
I went with him, but he didn't do a perfect job! I can't work, the clerk here! My wife couldn't use email, so I went to this store twice! There is such a guy now! I bought a new one! Someone can work more!
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天
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天田美砂代 on Google
★ ★ ★ ★ ★ 先日、ソフトバンクに行って、スタッフの方が外人なので余り気乗りがしなかったけどいざ話しているととても親切丁寧でとても感じが良かったです〜?又、わからない時は、行きたいと思います。
The other day, I went to Softbank and the staff was a foreigner so I didn't feel like it so much, but when I was talking about it, it was very kind and polite and it felt very good ~ ? Also, when I don't understand, I would like to go.
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b
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barata potter on Google
★ ★ ★ ★ ★ God
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A
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Andy Raymond Budihardjo on Google
★ ★ ★ ★ ★ I been here 2 times and i have great experience.
They have very good attitude toward customer even though i am a foreigner. They listen and answer all of my question even though i take a lot of time and ask a lot (AND NEVER try to hurry me up).
It is so recommended Softbank Shop
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