Softbank Makuhari [ Wye Mobile Agency ] - Chiba

Name: Softbank Makuhari [ Wye Mobile Agency ] - Chiba
Address: 1 Chome-1319-26 Makuharicho, Hanamigawa Ward, Chiba, 262-0032, Japan, 262-0032, Japan

3.4/5 ★ に基づく 8 レビュー

Contact Softbank Makuhari [ Wye Mobile Agency ]

住所：

1 Chome-1319-26 Makuharicho, Hanamigawa Ward, Chiba, 262-0032, Japan

電話：

📞 +8

Postal code :

262-0032

Webサイト：

https://www.softbank.jp/shop/search/detail/T320/%3Futm_medium%3Dorganic%26utm_source%3DGMB%26utm_campaign%3Dgmb-sb-website-cpp%26adid%3DSBSOBS_GM_02%26routeKbn%3DGM_02

Opening hours :

Saturday	10AM–8PM
Sunday	10AM–8PM
Monday	11AM–8PM
Tuesday	11AM–8PM
Wednesday	11AM–8PM
Thursday	11AM–8PM
Friday	11AM–8PM

カテゴリ：

携帯電話店 ,

1 Chome-1319-26 Makuharicho, Hanamigawa Ward, Chiba, 262-0032, Japan

Best Cell phone store in japan

k	k mart on Google ★ ★ ★ ★ ★ 詐欺まがいの対応をされました。最低です。スマホのSIMロック解除をしてもらいに行きましたが、しっかりと所定の手数料3,300円を支払ったにも関わらず詐欺まがいの対応をされました。高木さんという若い男性に対応して頂きましたが、詳しい説明もないままパソコンで何か操作をした後に書類を3種類渡されてその場は終わりました。ところが家に帰り目的のSIMを入れ起動すると、SIMロック解除コードを入力してくださいと表示され、いただいた書類のどこにもその番号はありませんでした。その点について電話で尋ねてみても渡した書類のどこかに記載がある、渡し忘れた書類は無いとのことで、どの書類のどこに書いてあるか教えてくださいと言ってもそれはできないの一点張りでした。結局口頭で解除番号を教えてもらいましたが、後で何度確認しても書類に番号の記載はなく、明らかに対応者側のミスです。もちろん来店時に口頭での連絡もありませんでした。ミスをごまかすために嘘をついて客をだましており正直最低だと言わざるを得ません。ソフトバンクのカスタマーサポートに連絡しても、そのショップに言ってくださいとだけしか返答がありませんでした。本当に腹がたちます。最低です。もう二度と利用しません。 I was dealt with fraud. It's the worst. I went to have my smartphone unlock the SIM, Despite paying the prescribed fee of 3,300 yen I was dealt with fraud. I had a young man named Mr. Takagi deal with me, but after doing something on the computer without detailed explanation, I was given three types of documents and the place was over. However, when I went home and put in the desired SIM and started it, the message "Please enter the SIM unlock code" was displayed, and the number was not found anywhere in the documents I received. Even if I asked about that point by phone, there was a description somewhere in the documents I handed over, and there was no document I forgot to hand over. Even if I asked you to tell me which document and where it was written, it was a point that I could not do. In the end, I was asked to give the cancellation number verbally, but no matter how many times I checked it later, the number was not stated in the document, which was clearly a mistake on the part of the responder. Of course, there was no oral contact when I came to the store. I have to say that I'm honestly the worst because I lie and deceive customers to cheat mistakes. When I contacted SoftBank's customer support, the only response was to tell the shop. I'm really angry. It's the worst. I will never use it again.
A	A on Google ★ ★ ★ ★ ★ 解約時の対応が最悪でした The response at the time of cancellation was the worst
m	m m on Google ★ ★ ★ ★ ★ 対応が最悪。というか悪質。サブ1台解約時、更新期間以外は違約金が掛かるとの説明の一点張りでした。こちらからブラン変更してから解約すれば違約金は掛からないのでは？と聞くまで、最安の費用で解約する方法を客に教えない。不親切極まりない。解約の予約の時も18時まで予約でいっぱいとの事だったが、予約無しで14時頃行ったら店は、ガラガラ。ここまで客をバカにした対応をされたのは初めてです。 Correspondence is the worst. Or rather malicious. When canceling one sub unit, there was a point of explanation that a penalty would be charged except for the renewal period. Isn't there a penalty if you cancel after changing the brand from here? I will not tell the customer how to cancel at the lowest cost until I hear that. Extremely unfriendly. It was said that the reservation for cancellation was full until 18:00, but if I went around 14:00 without a reservation, the store would be rattled. This is the first time that we have made a fool of our customers.
阿	阿形典子 on Google ★ ★ ★ ★ ★ 山本さんに担当して頂きました^_^ とてもわかりやすく親切で　お話しも楽しくい方でした！！！ Mr. Yamamoto was in charge ^ _ ^ It was very easy to understand and kind, and the conversation was fun! !! !!
喜	喜舎場正樹 on Google ★ ★ ★ ★ ★ 手続きが長い中丁寧に対応嫌な顔もせずとても親切丁寧の対応でした、利用して良かったです。 The procedure was long and polite. It was a very kind and polite response without any unpleasant faces, and it was good to use it.
中	中村幸雄 on Google ★ ★ ★ ★ ★ かなり相談内容が多かったのにも関わらず、一時間以上も対応して頂き、かつ説明内容についても私に分かりやすく何度も説明を重ねても頂き大変有り難く感じました。今回、奥山さんに対応をして頂き継続しSoftBankを使い続けようと思いました、本当に有り難うございました。 Despite the fact that there were quite a lot of consultations, I was very grateful that they responded for more than an hour, and that I was able to explain the explanations in an easy-to-understand manner over and over again. Thank you very much for your support and I decided to continue using SoftBank this time.
W	Wisteria Tomas on Google ★ ★ ★ ★ ★ 機種変で来店し、謎のエラーが出て、しばらく機種変ができなかったが、担当してくれた女性スタッフの方が奔走してくれて、最終的に機種変ができました。すばらしい対応でした。 I came to the store due to a model change, and a mysterious error occurred, so I could not change the model for a while, but the female staff in charge worked hard and finally I was able to change the model. It was a wonderful response.
S	Shibuya Hiroshi on Google ★ ★ ★ ★ ★ Wonderful