SMBC Kawasaki Branch - Kawasaki

2.3/5 に基づく 8 レビュー

Contact SMBC Kawasaki Branch

住所 :

1 Chome-8-1 Isago, Kawasaki Ward, Kawasaki, Kanagawa 210-0006, Japan

電話 : 📞 +879
Postal code : 210-0006
Webサイト : http://www.e-map.ne.jp/pc/index.htm%3Fcid%3Dsmbcbank%26kid%3D2601003200755
カテゴリ:

1 Chome-8-1 Isago, Kawasaki Ward, Kawasaki, Kanagawa 210-0006, Japan
關口文治郎 on Google

今日は文化の日、祝日です。1階ATMのみ稼働していて。SMBC職員さんがおられて。 靴底の修理をしてまして。 思わぬ光景に、ファンタジーの世界に迷い込みまして。 星五つ!
Today is Culture Day, a holiday. Only the ATM on the 1st floor is in operation. There is an SMBC staff member. I'm repairing the soles. I got lost in the fantasy world in an unexpected sight. Five stars!
Y
Yoonju Lee on Google

在留カードが更新中で3ヶ月も残っているのに作れないって拒否された。他の銀行も多分同じですって言われたけれど、すぐ近所のみずほ銀行に行って問題なく作られました。同じ期間であるのになんで?と思われる。もう三井銀行は行来ません。
The resident card is being renewed and has been rejected for 3 months. I was told that other banks were probably the same, but I went to Mizuho Bank in the immediate vicinity and made it without problems. Why is it the same period? I think that the. Mitsui Bank will not come anymore.
m
monaka gomaan on Google

窓口はとっても待ちます。何度行っても2ー3時間待ちは当たり前です。行員さんは客を待たせることを当たり前と考えているようで、こと大銀行様は庶民が来る窓口業務を改善する様子なしです。 窓口フロアーのエレベータを降りると案内係の方々が待ち構えているのですが、その人数が7−8人も!大半の人は暇そうに壁際に立っています。一方窓口カウンターは人の配置が少なく稼働率が低くお客を捌くのに時間がかかります。お店のレイアウトも悪いため行員さんの動線も長く、何か一つ確認するために席を立つと遠くまで行ってなかなか戻ってきません。 2ー3時間待つと言われたので 1時間ほど外で用を済ませて戻ったら、最初から待ってくださいと言われまた再度2−3時間まちコースに。。 川崎駅前のメガバンク窓口対応の主観順位はは1-三菱、2−みずほ、3−三井住友です 近所の三菱さんは待時間も少ないし、窓口担当の方のレベルも高く的確な説明など満足度の高い顧客サービスをしてくれます。少なくとも三井住友の川崎支店とは雲泥の差です。
The window will be waiting for you. No matter how many times you go, waiting for 2-3 hours is natural. The clerk seems to take it as a matter of course, and the large bank seems to be improving the window business where the common people come. The information desk is waiting for you when you get off the elevator on the counter floor. Most people stand by the wall in their spare time. On the other hand, there are few people at the counter, and the occupancy rate is low. Because the shop layout is bad, the lines of the staff are long, so if you stand up to see something, you will not go back far. I was told that I would wait for 2-3 hours. When I finished working outside for about an hour and returned, I was told to wait from the beginning and again went to the town course for 2-3 hours. . The subjective rankings for Kawasaki Station's mega bank counter are 1-Mitsubishi, 2-Mizuho, ​​3-Sumitomo Mitsui Mr. Mitsubishi in the neighborhood has little waiting time, and the level of the person in charge of the counter is high, and the customer service with high satisfaction such as accurate explanation is given. At least Sumitomo Mitsui's Kawasaki branch is the difference.
おかやす on Google

他の方も書き込まれている通りスタッフの対応に不快感がありました。 具体的には、口座開設の目的で訪れましたが、予約無しの場合の待ち時間(1,2時間程度)について・スマートフォンからの手続きについて嘲笑するような態度で説明されました。
As other people wrote, I was uncomfortable with the staff's response. Specifically, I visited for the purpose of opening an account, but explained about the waiting time (about 1 or 2 hours) without reservation and with a mocking attitude about the procedure from the smartphone.
k
kana nana on Google

3階の奥にある両替窓口スタッフの女性のかたが 高圧的な態度でビックリしました。 あれは接客ですか?上から目線で態度もどうなのでしょうか。 まだ両替してないのに「次からはみなさんと同じで手数料かかりますから!」とか言われました。なぜ怒られないといけないのでしょうか? あの、、、2回目から手数料かかるみたいですが。私はまだ1回も両替していません。感じ悪かったです。
A female exchange counter staff member at the back of the 3rd floor I was surprised at the high-pressure attitude. Is that a customer service? How is your attitude from the top? Even though I haven't exchanged money yet, I was told, "From now on, I will charge the same fee as you!" Why should I get angry? Um ... it seems that a fee will be charged from the second time. I haven't exchanged money yet. It was unpleasant.
ぱむの落書き帳 on Google

この銀行の預金窓口には恐ろしい工員がおります。 なぜなら3年前くらいに通帳を記帳するために窓口に出したのですが、誤って三万円ほどを挟めたまま窓口に出してしまいました。記帳を終わると名前が呼ばれ通帳を返されると三万円はありません。間違えて工員が入金したかと思い、記載もされていません。 間違いなく椅子に座った際に通帳ケースと一緒に挟まった状態になっていたのに、その後探してもらったり、ビデオを見てもらったりしましたが、遠くて見えないとか早回しでよくわからないと一点張りです。 もちろん自分はビデオを確認できません。 無いと言われたらもう仕方なく警察に届けましたがもちろん連絡もないです。 そんな端金に手をつけるほど困窮された方がいらっしゃる川崎。川崎支店です。 近くには競馬場やら賭け事の街なので借金でもある工員が多いのかくれてやろうと思いました。 平気で「お金は入ってなかったですよ」と よく言えますね。
There are terrifying workers at the bank's deposit counter. Because, about three years ago, I sent it to the counter to record my passbook, but I accidentally sent it to the counter with about 30,000 yen in between. When you finish booking, your name will be called and you will not have 30,000 yen when you return your passbook. I think that the worker made a mistake and made a deposit, so it is not mentioned. I was definitely stuck with my passbook case when I sat in the chair, but after that I was asked to look for it and watch the video, but I can not see it in the distance or I do not know well by fast-forwarding It is a single point. Of course I can't watch the video. If I was told that it wasn't there, I had no choice but to report it to the police, but of course I didn't get in touch. Kawasaki is so distressed that he can deal with such scraps. This is the Kawasaki branch. There are many workers who are also in debt because there are racetracks and gambling towns nearby, so I thought I'd do it. "I didn't have any money," he said. I can say it well.
P
Prabin Hirachan on Google

Theres lots of atm machine which reduces the waiting time....unlike other atm, theres staff which can guide you if you are confused of what you need to do,
B
Benson Xavier on Google

Not good for opening account foreigners with less than 6 months period of stay in Japan. Otherwise you need employment certificate and company recommendation letter mentioning the specifed branch where you want to open the account. I had been to this bank two times and each of the time they asked for different documents as mandatory for account opening. Later as I was in a hurry I opened account with JP Bank kawasaki

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