良和ハウス廿日市店

Name: 良和ハウス 廿日市店
Address: Shingu, Hatsukaichi, 〒738-0024 Hiroshima,Japan, Hiroshima, Japan

3.8/5 ★ に基づく 8 レビュー

Contact 良和ハウス廿日市店

住所：	Shingu, Hatsukaichi, 〒738-0024 Hiroshima,Japan
電話：	📞 +889
Webサイト：	https://chintai.ryowahouse.co.jp/branch_detail%3Fb_id%3D13%26utm_source%3Dgooglemybusiness_hatsukaichi%26utm_medium%3Dgoogle%26utm_campaign%3Dmaps
カテゴリ：	Commercial real estate agency , Real estate rental agency , Real estate agency ,
街：	Hiroshima

Shingu, Hatsukaichi, 〒738-0024 Hiroshima,Japan

Best Real estate rental agency in japan

k	ko yo on Google ★ ★ ★ ★ ★ 非常に不愉快な思いをしました。・契約前、ライフラインの連絡先を入居1週間以上前に問い合わせても返信がなく結局当日に自分で急いで契約し、不便な思いをさせられた・契約前に保険代や初期費用等見積もりの説明が一切ない・入居後、修繕依頼をメールで連絡しても返信がなく、結局自分から電話で連絡せざる終えなかった。また、後々気づいたのですが、台所の隙間等信じられないくらい埃が溜まっており、クリーニングが行き届いていなかったそしてこれら迷惑を掛けられても謝罪は基本的にありませんでした。説明不足で連絡も遅く、こっちからの対応で時間も取られ本当に最悪でした。 I felt very unpleasant. ・ Before the contract, even if I inquired about the contact information of the lifeline more than a week before moving in, there was no reply and I hurriedly contracted on the day and made me feel inconvenient. ・ There is no explanation of estimates such as insurance costs and initial costs before the contract. ・ After moving in, I did not receive a reply when I contacted the repair request by e-mail, so I had to contact myself by phone. Also, as I noticed later, there was incredible dust in the kitchen, and the cleaning was not perfect. And there was basically no apology for these inconveniences. Due to lack of explanation, contact was late, and it took time to respond from here, which was really the worst.
山	山羊蓮2 on Google ★ ★ ★ ★ ★ 担当に当たりハズレがある。何度もここで指摘されてるが、直ってない。 1人の担当のせいでこの店舗の評判が落ちる。返答はするが本人には伝わってないのか、情報が全体で共有されてないのか、あるいは無視か。 There is a gap in the charge. It has been pointed out here many times, but it hasn't been fixed. The reputation of this store is damaged because of one person in charge. Is it a reply but not communicated to the person, is the information not shared as a whole, or is it ignored?
は	はらはら on Google ★ ★ ★ ★ ★ スタッフの方の感じも良く、理想に合ったお部屋を見つけていただきました！また引越しが必要になった時お願いしようと思います！ The staff felt good and found a room that suits their ideals! I will ask you when you need to move again!
n	nano. on Google ★ ★ ★ ★ ★ 物件の条件をあったらいいなってことも言ったらそれに合う物件を探してくださって候補を何通りも出していただいたのでどれも迷う物件で、良かったと思いました！質問もしやすい雰囲気でわからないこと色々教えて頂きました。初めての一人暮らしですが良いサポートをしてもらえたと思います。次に物件を探すときにもお願いしたいです。ありがとうございました！ When I said that it would be nice if the conditions of the property were met, he searched for a property that matched it and asked me to come up with a number of candidates, so I was glad that all of them were lost! I learned a lot about things I didn't understand in an atmosphere where it was easy to ask questions. It's my first time living alone, but I think I received good support. I would like to ask you the next time you look for a property. thank you very much!
m	mainority race on Google ★ ★ ★ ★ ★ 駐車場をさがしに寄ってみたのですが、あまり得意ではないようです。住宅専門の様ですね。対応は丁寧でした。 I tried to find a parking lot, but I don't seem to be very good at it. It seems like you specialize in housing. The correspondence was polite.
山	山中奈里子 on Google ★ ★ ★ ★ ★ 初めて行ったのですが、とても丁寧な対応をしていただきました。こちらの要望にも快く応えてくださり、これからの新生活が楽しみです。ありがとうございました。 I went there for the first time, and they were very polite. He is willing to respond to this request and I am looking forward to his new life in the future. Thank you very much.
M	Ma Ra on Google ★ ★ ★ ★ ★ ついた担当者個人の資質の問題かもしれませんが、賃貸物件の申込後、大家さんからの許可がでていたにも関わらず、結果連絡が遅く、ヤキモキさせられました。その間、他の物件を検討していたくらいです。契約時も説明の内容が的をいず、分かりにくく、書類も何をいつまでに提出すれば良いのか的確に指示がなかったため、非常に手続きに不満が残りました。重要事項説明もオンラインで行って下さったのですが、日時ややり方などの案内が遅く、結局延期になったにも関わらず、契約金(敷金や礼金等)の振り込み期限までに日数がなかったり、非常識な対応が目立ちました。また、新居での電力について、新規契約に至るとキックバックが入るのか、あるいは単なる善意かも知れませんが、こちらの了解を得ないまま、勝手に名前を使われて新電力会社に契約され、(しかも引越しの1ヶ月以上前の開始日でした) 他と契約するためにわざわざ解約の手間をかけなければなりませんでした。あまりにひどい対応に、苦情の申し入れをしましたが、対応下さった店長さんは普通に丁寧な応対でしたので、この会社全般が問題だとは考えませんが、あたる担当者によっては、不愉快な経験をされるかもしれません。少なくとも、うちは、「この対応で礼金を払うのか、、」とへこみました。もう少し社員教育に力を入れられるといいのかと感じました。 It may be a matter of the personal qualities of the person in charge, but after applying for the rental property, despite the permission from the landlord, the result was delayed and I was disappointed. During that time, I was considering other properties. Even at the time of the contract, the content of the explanation was not correct, it was difficult to understand, and there was no accurate instruction on what to submit and when to submit the documents, so I was very dissatisfied with the procedure. He also explained important matters online, but the information on the date and time and how to do it was late, and despite the fact that it was postponed after all, there were no days before the transfer deadline for the contract money (security deposit, key money, etc.). , Insane correspondence was conspicuous. Also, regarding the electric power in the new house, it may be a kickback when it comes to a new contract, or it may be just good intentions, but without this consent, the name was used without permission and the contract was made with the new electric power company. (And it was the start date more than a month before the move.) I had to take the trouble of canceling the contract in order to contract with others. I made a complaint about the terrible response, but the store manager who responded was usually polite, so I do not think that this company as a whole is a problem, but depending on the person in charge, it is an unpleasant experience. May be done. At least, we dented, "Do you pay key money for this response?" I felt that it would be good if we could put more effort into employee education.
m	michael walsh on Google ★ ★ ★ ★ ★ Great service and very helpful and explained everything easy for me to understand as my Japanese isn’t very good.