Saiseikai Suita Hospital - Suita

The response of the nurses at the emergency center is the worst. It's hard to say to patients and attendants, and it's unfriendly. There are many people who are doing rough and mechanical work anyway. Chat loudly without worrying about the patient. No one pays attention to it. Some people don't even give you a call button, so it's difficult to talk to people in the bathroom. ~postscript~ Mr. Maeda, the nurse who was in charge for the first time this time, felt different from the previous ones, and when he arrived at the hospital, the first voice was "Hello!" (Laughs) He talked a little bit, and he kindly talked to me, asking my family to check the waiting time, and when I went to the inspection, he talked to me very well. Also, another nurse called out his name from the entrance and put in an attendant, but he said that he had come to the side of the attendant. Also, when talking, it was good that he crouched down and talked to me instead of standing up! He also gave me a call button and said, "Because I'm nearby, please tell me anytime!" I was actually working diagonally in front of me, so when I wanted to go to the bathroom, he immediately noticed and responded. I was impressed that there are some children who will not need to be hospitalized and will see me off to the exit of the room when I go home, and will be able to deal with me even if I am busy with a polite response until the end.

The clerk at the reception is not very responsive. I don't think I can be treated as a hospitality when I hear that another patient is being treated. I don't think it's good to start talking about ourselves without being explained properly. In addition, the patient did not understand after all and was asked again. I felt like it wouldn't be a chat. The laughter is too loud.

Obstetrics and gynecology is subtle. The change of hospital rooms is intense The nurse's explanations are messy ... Eh ... I didn't hear that in many cases. A completely different person's tag with the name and room number written on it I'm just hanging out at my place I felt a little scared. There are many outpatients, so the time is It may be better to think about it.

The word-of-mouth evaluation of some other people is not good, but For so many patients I think the teachers and nurses are doing really well. Even if the same thing is asked many times, I will respond without making an unpleasant face Great nurse ... The teacher is kind, the explanation is easy to understand, and of course the skill is good. The emergency receptionist was kind and I have no complaints. I wish there was a restaurant to eat while waiting. Because it's only a convenience store.

Word-of-mouth communication is not very reliable, but there are some incorrect contents and word-of-mouth communication (of the poster) that are not well understood, so for reference. This hospital has been my family for many years since I was born. (Multiple departments) ･ Doctor The examination is polite. In particular, young doctors (doctors who respond to first and second visits) always look carefully. If you feel the urgency, the inspection will be done immediately. It's just a refusal to inspect. Unless there is something wrong. ･ Waiting time Obviously, I'll wait. Because it is a general hospital. Instead, it takes time to treat each person carefully. Also, as is normal, we will wait more for the first / re-examination and the consultation without appointment even if there is a letter of introduction. Since it is a general hospital, priority is given to patients who make reservations. It is recommended that you make an appointment with the referral hospital when you write the referral letter. ·nurse Outpatient: Interviews are polite. I'm just fluttering because there aren't many people. Ward: They will come relatively quickly unless there is an emergency. Contacting the doctor is quick and I think the response is perfect. ･ Office work Correspondence is bad. Especially on the 1st floor, it is not good except for hospitalization reception. It feels like it is treated. The office work at the reception desk of each department is too noisy in my own language. It's really disappointing because the doctors and nurses are very friendly. It's been a long time ago, so I want you to improve it. This is the reason why I reduced one star. ･ Examination order It's a pity that there are people in the hospital and word-of-mouth communication who just skipped the appropriate number even though it was written on the bulletin board that "the examination number is common to all departments, so it is not in the order of reception". I want you to read it properly. ･ Corona measures I think that there are individual differences here, but I think that it is a person who can do it. First, the temperature is measured once at the entrance and once at the reception desk of each department. If you have a fever, you will be guided to another place. There are also several disinfectants. The disinfection of each part is also solid. I'm worried that the feeling of the place to sit is a little narrow. Last but not least, I think it is an excellent hospital in the Toyono Medical Area, which is the medical area of ​​Suita City. However, I have always wondered if the responsiveness of clerical work will not heal.

I wanted to have the insurance company write an inpatient medical certificate, but the response is very slow compared to other hospitals. A word that has not been submitted by a doctor even though there is a department called a document clerk. The telephone response is also very poor, and he speaks as you can see below. The nurse's response when I was hospitalized was very good, but the response of this document clerk was the worst. I don't recommend it very much.

I was taken care of many times by the emergency of my child and the hospitalization accompanied by RS virus. The most recent hospitalization was in front of Corona, but I was grateful that the kind nursery teacher was resident and my companion was able to go out when needed. When you are a baby, you can use the baby's crib next to it and only your companion can use it. In the case of infants, it is difficult to share one bed with the child, so in that case I always changed to a private room and slept on the sofa for an additional fee. When waiting for a medical examination on the first floor An unfamiliar uncle came to sit in front of the stroller when he was chasing the child away from the stroller and was trying to catch the bag he was wearing. When I returned at that timing, I went somewhere. I thought that I was always aiming for a waiting place close to pediatrics by pretending to be a patient, so please be careful.

It's a big and beautiful hospital. Since the waiting time is long due to the large amount, you need to be prepared. The reception and accounting have been waiting for a long time, and I have the impression that I am angry because I am busy. Doctors and nurses are generally kind When my child was admitted to the pediatrics department before, I was taken care of by having a thorough examination. I may not be attending at Corona right now, but the attendant had to sleep in the bed with the child and was physically tight (later I was able to rent a cot for an extra charge). I knew) Also, when I passed my inspection, I couldn't get my name called. It's been about 2 hours, so I checked it. It seems that the reception of the department was omitted, and the turn came soon after that. Even though I didn't complain, the person in charge apologized when I went to the inspection and when it was over, but it took a long time and I was tired. I would like you to take measures to prevent recurrence.