RINO Hair 横浜西口店

It's a shame. I decided to go to this salon because it is cheap, but at the time of the first counseling, I was told that it would cost an additional 1000 yen, and when I asked what the additional fee was, it was said that it was a pretreatment fee, and in the end I do not know what the pretreatment fee is. It was. The atmosphere of the shop was also different from what I saw online. I thought I should have gone to a salon that was a little more expensive from the beginning without choosing it because it was cheap.

A hairdresser who decides the customer's hairstyle on his own. And the worst customer service attitude. When I told him that the attitude of recommending a treatment different from the one I had reserved was close to threatening and the hairstyle I was looking for was different, he said, "I think I decided by talking to the customer." When I asked him to fix it or refund it, he said, "It's a scam, so I'll call the police." I was wondering which one was the scam and whether the meaning of the scam was understood. No matter how much I talked, there was no sign of apologizing, and when I gave up and tried to go home, I was laughed with a nose saying, "Please think properly from now on." Such a vicious hair dressing should be destroyed. I will never go again.

I had a photo that I wanted to have this hairstyle, but I was usually rejected because I didn't want to do it or I couldn't. I said that the bangs are something that I have to set myself somehow, but I thought that I could say it well without checking the hair quality and habits. I thought it was a hairdresser who tried to make a hairstyle that was easy to set, but he was the worst male hairdresser who was more angry than ever in his life. It was a waste of money so I went home.

I visited the store for the first time this time. I used to use a store in Kannai until now, but since this store is near ... From this time, I used the Yokohama West Exit store. The stylist was very polite and very fond of it. ☺️ I was surprised at the hairstyle and it was a very satisfying finish. The location is a little far from Yokohama station, but we highly recommend it.

I made a reservation for a color cut treatment, but it was returned without any treatment. All of them were denied by counseling, and he said, "I'm in trouble if you color and complain, so I can only dye black or gray hair." He said in a tone that blamed him for saying, "Even if you try to make your hair a favorite color at our store, it is impossible to make hair that has been brightly colored at another store." When I went to a different hair dressing shop in a hurry, I was happy to get the color I wanted. I have no knowledge of color, so when I asked a male cosmetologist named Abe who was counseling what I didn't understand, he said, "I can't talk about it." It may have been my lack of knowledge, but I felt it was a bad attitude. I don't think I'll ever go again.

I had my hair colored here, but it failed brilliantly. The color was uneven, and although it was beige, I ordered it to look like red-orange. We do not accept refunds. When I went to another beautician, I was told that this was terrible and asked me to fix it. It is a level that I do not want to star because the technology and correspondence are the lowest.

I had been attending for about two years, but all the beauticians, except for about one, had very good customer service and treatment. I've been asking a beautician with a problem about twice so far to feel the same as last time (the card has a history of the previous style and length), but he said, "Please specify what style you want. I don't know if I don't get it. " When I went to the beginning of this year for the second time, I told him about the hairstyle and the length of each, but he said, "I don't know the prototype of the style because the hair is growing too much." Take an attitude that you don't want to be told. I haven't placed any particularly detailed orders, and I don't make any complaints, so I'm asking you to leave the details to me. Other cosmetologists are willing to accept and perform the treatment with the same as last time (depending on how long it has been since the last time you cut it, it will judge how much it has grown and cut it). They understand only the style and length. The beautician simply thought that he was immature without the skill, but he was very sick because he had an unpleasant attitude that seemed to be troublesome to the customer service. Also, I was observing for a while while I was attending, but I got the impression that the attitude of the other party and female customers who seemed to be regular customers was changing. Even more problematic was that the beautician was the store manager. I couldn't believe that the beautician, who has less skills (including customer service) than other beauticians, is the store manager. Moreover, the menu and amount of money are the same every time I make a reservation for Hot Pepper, and even though the price is the same for this reservation, I got about 300 yen more at the time of accounting. And although there was no explanation, I didn't want to talk again for about 300 yen, so he gave it to me. I will change to another hairdresser.