Rakuten Mobile Hachioji - Hachioji

Name: Rakuten Mobile Hachioji - Hachioji
Address: 4-12 Misakicho, Hachioji, Tokyo 192-0084, Japan, 192-0084, Japan

3.6/5 ★ に基づく 8 レビュー

Contact Rakuten Mobile Hachioji

住所：	4-12 Misakicho, Hachioji, Tokyo 192-0084, Japan
電話：	📞 +8978
Postal code :	192-0084
Webサイト：	https://mobile.rakuten.co.jp/shop/hachiojiten/
カテゴリ：	携帯電話店 ,

4-12 Misakicho, Hachioji, Tokyo 192-0084, Japan

Best Cell phone store in japan

G	Guzzi Salmon on Google ★ ★ ★ ★ ★ 初期設定代4980円は無条件で発生するような説明だったので承諾しましたが、後日それは選択できることが分かった。なぜ確認してくれなかったのだろう？たいした設定はせずに楽天LINKの電話をかけたぐらいでアプリのインストール、データ移行等は家帰って自分でやった。金額以上にそういう対応をされた女性店員に憤りをかんじます。 I accepted the initial setting fee of 4980 yen because it was explained that it would occur unconditionally, but I found out that it could be selected at a later date. Why didn't you check it? I just made a phone call to Rakuten LINK without making any major settings, and I went home and did the application installation, data migration, etc. myself. I feel angry at the female clerk who responded more than the amount of money.
k	kensaku river on Google ★ ★ ★ ★ ★ 2人分の他社から乗り換えで当日予約無しでショップに行きましたが約3時間待ちで途中諦めて帰りました。予約殺到と、下調べしない年配の方の長時間の説明相談が重なり、店員は休みなく対応していました。店員の必死さを見て3時間待ちの怒りは全くありません。ショップの前日予約は必須です。 I changed from another company for two people and went to the shop without reservation on the day, but after waiting for about 3 hours, I gave up on the way and returned. The clerk responded without a break due to the flood of reservations and the long-term explanation consultations of elderly people who did not conduct preliminary research. There is no anger waiting for 3 hours to see the desperation of the clerk. The day before the shop reservation is required.
小	小泉潤 on Google ★ ★ ★ ★ ★ 月初に家族含めて3台の契約で来店しました。事前に八王子近隣の楽天ショップを調べた所、こちらのショップが一番星の数が多かったので来店予約をとり伺いました。いつも3人で携帯を変えに行くと、長時間かかりその日が終わってしまうというイメージでしたが、わずか2時間ほどで完了。また、スタッフの挨拶や、担当者の丁寧な対応などたいへん満足しています。以前他キャリアさんを使用していた時に、予約したにも関わらず待たされ、挙げ句の果てに電話で聞いてくれと言われた事があり内心不安でしたが、帰る際も「ご不明点などございましたら、いつでもご来店ください、本日はありがとうございます。」と最後まで気持ちよく契約をする事が出来ました！何か困ったら聞きに行こうと思える良い担当者でした。 ○○さん、ありがとうございます！ At the beginning of the month, I came to the store with a contract for 3 cars including my family. When I checked the Rakuten shops near Hachioji in advance, this shop had the most stars, so I asked for a reservation. I always imagined that it would take a long time for three people to change their mobile phones and the day would end, but it took only about two hours to complete. Also, I am very satisfied with the greetings of the staff and the polite response of the person in charge. When I was using another carrier before, I was kept waiting even though I made a reservation, and at the end of the phrase I was asked to listen on the phone, so I was worried about myself, but when I returned, I was worried about it. If you have any questions, please come visit us anytime, thank you for your time today. " He was a good person who would go to ask if he had any problems. Thank you, Mr. ○○!
E	Ekg Noza on Google ★ ★ ★ ★ ★ 2021年2月にMNPで訪問。スタッフの対応が良くスムーズに乗り換えができました。ただ、初期設定を代行するとかで4,980円を支払いましたが、ある程度スマホが使える人は不要に思います。同じことを近くのヨドバ◯やBI◯カメラは無料で対応して頂けます。詐欺とまでは言いませんが、ご自身で行う場合は不要ですの説明が口頭で欲しいところです。商品、サービスは満足なだけに、このような対応は残念でした。 Visited by MNP in February 2021. The staff was very friendly and I was able to transfer smoothly. However, I paid 4,980 yen for the initial setting, but I think that people who can use smartphones to some extent are unnecessary. The same thing can be done for free with nearby Yodobashi ◯ and BI ◯ cameras. I wouldn't call it a scam, but I would like an oral explanation that is unnecessary if you do it yourself. I was disappointed with this kind of response because I was satisfied with the products and services.
う	う on Google ★ ★ ★ ★ ★ 親切で分かりやすく説明してくれるスタッフさん達です。 The staff are kind and explain in an easy-to-understand manner.
k	k k on Google ★ ★ ★ ★ ★ 非常に対応が悪く驚きました。接客、知識、共になっていないと思いました。楽天のサービスを常に使ってる自分としては残念です‥ 店舗によってはちゃんとした対応してくれるようなので、違う店舗に行くのが無難です。 I was surprised that the correspondence was very bad. I thought that the customer service and knowledge were not together. It's a shame for me to always use Rakuten's services ... Depending on the store, it seems that they will respond properly, so it is safe to go to a different store.
K	KAZU KAZU on Google ★ ★ ★ ★ ★ 店員さんの見た目の第一印象は、なんかいかにも若くて今風の若い人達で大丈夫なのかなこの人達、みたいな感じだったけど、いざ対応受けてみたらちゃんとした対応でそんなに悪い印象はありませんでしたね。私が行った時は、丁度1年間無料キャンペーンの時期でとてもお客様が沢山居て、店員さんも人数少なくて大変さそうだったみたいだけど、嫌な顔せずに丁寧に教えてくれましたよ。悪い店では無いですよ。 The first impression of the clerk's appearance was that it was like these young people who are really young and modern, but when I received the response, I did not have such a bad impression. .. When I went there, there were so many customers during the one-year free campaign, and the number of clerk was small, so it seemed to be difficult, but he taught me politely without a disgusting face. It's not a bad store.
B	Bishnu Belbase on Google ★ ★ ★ ★ ★ Thank you ?