Nextage Kofu By-pass - Kai

This time, I bought the Land Cruiser Prado, After all, major dealers will be friendly, but Considering the amount of money, we recommend going to various stores, Among them, Nextage Kofu Bypass Store ゎ Will be kind to you, Mr. Inoue who was in charge, And newcomer, thank you very much, You bought it at a satisfactory price, Recommended \ (^-^) /

Thank you very much for your kindness. We were able to deliver the car in an early time. There was a trade-in, but I was very grateful that you worked harder than other stores.

I bought a car about a year ago. The person in charge listened to my desired conditions in a friendly manner and told me that the car I was looking for and the actual car are different. If I hadn't met the person in charge, I would have been lost on the road looking for a car. I would like to take this opportunity to ask for the next transfer! Thank you for your future after-sales support!

The customer service attitude of the sales staff is good! Smile and smile! However, it only gives an explanation for selling. Two years later, I realized that it was a stance that I wouldn't tell if I didn't ask about the disadvantages. For aftercare, even if you try to make a reservation for oil change, inspection, etc., you can only make a reservation one month in advance. About the loan offered at Nextage. The interest rate was 5.9%. At the time of the loan contract, I only explained four points: the car body price, the interest rate, the number of payments, and the monthly payment. When I tried to make a lump sum repayment after two years, it was only about 300,000 from the 2.9 million principal. As I found out in various ways, it is an add-on type loan, which is like adding interest rate and principal and dividing by the number of payments. In other words, even if the principal is reduced, it is a loan that allows you to pay interest that has not decreased every month. In addition, with a loan that cannot be repaid in advance, a 30% administrative fee will be charged from the unearned interest for lump-sum repayment. I don't know how much I will enter the nextage, but I was pushing for a loan that was disadvantageous to the customer, and there was no explanation, so when I made a complaint, I explained the above four points, so I am explaining it! There is no need to explain about add-ons. Said the store manager. Thanks to Nextage, I've become quite familiar with loans. It was an opportunity to review the other loans I have now, but none of the other loans I have are as bad as Nextage's loan. Including such aspects, the sales are friendly, but the customer service is low. The sense of speed was fast. If you go to see the car with a light feeling, now! right now! I skillfully brought it into the contract, and it took less than a week to sign the contract. If you think about it now, this is also time pressure to not go to other loans.

Even though I said "I can't decide just by looking at it today", I was told "Why don't you decide? Only now!" Cars are good, so you can buy better ones by reducing the high options.

It was the worst. When I bought a car here, I had a pack that included the car inspection fee, so I asked for a car inspection, but two months after the car inspection, there was a strange noise from the hood ... When I called to see it, I was told the cause just by hearing what kind of sound it made from the phone, and when I told him that I had just inspected the car, I was told that I might not notice it in the car inspection. I asked another car dealer to repair the abnormal noise, but he said that he usually noticed it at the car inspection. I will never buy it here again.

I visited the purchase and talked about the amount of money, but a sales person named Yuki Endo returned from the backyard. "Then, please go to Mr. XX (other company)," he said, and the talk ended there and he returned. Even though I went all the way, such a response was quite responsive. Mr. Terazawa, my boss, was a good person with a lot of enthusiasm, and since the shop and the purchase price were harder than other companies, I feel that it is basically a good shop, and I also have the opportunity to ask. I think there is. However, even though I felt that I was doing my best in the amount of money, this result is not so much. I think it would be good if you could respond to other people when you visit us.