株式会社エイブル 西川口店

First, let me say from the conclusion. If you are considering going to this store now, it would be wise to stop immediately. There are many unfortunate points during and after the contract. There are many leaks in the guidance and work efficiency has been difficult before that, so the troublesome guidance is noticeable twice. It is also true that there are many events that would have been prevented if there was guidance in advance. This is very stressful. I'd like to give a detailed description of everything that happened, but I will omit it because it will be long. I hope you can refer to it for reference.

As other people have written, the correspondence after the contract is rough. I lie calmly, and even if I call and tell the situation, I can't respond at all. We do not recommend contracting here! I will definitely regret it later.

I was in a hurry to find a room, but I was grateful for the polite response. Thank you very much. We immediately responded to inquiries after moving in. I would like to ask again the next time I look for a room!

Since the brokerage fee is cheap because it is in the neighborhood, I was introduced to the property when I moved twice. Between 2018 and 2020. Work is basically suitable. I didn't say I'd do it, but when I contacted him by phone at a later date, he said, "I don't think there are any employees who say that, so I think it's something wrong." This line always comes out. Is it listed in the complaint handling manual? This line every time. Involuntarily, I shout "I'm out! The usual pattern!" In my heart. Also, I was politely telling him what I wanted to ask, but I was often asked, "I have never talked to you, so I will change to the one in charge." Regarding real estate, I think that those related to dates such as contracts are especially important, but that is also appropriate. The date I want the landlord to tell is a completely different date or a completely different story through Able. I think it's better to listen while taking notes in front of you. Well, as a merit, it is okay if you do not properly deceive the submission of documents or meet the deadline. Pets can also be deceived appropriately. The customer service attitude is not so bad. For the landlord, it's probably not an accumulation. It's a store that isn't recommended by landlords as they go around. I think it's a job to push stamps such as contracts, so I want you to be a little tighter.

First and foremost, the worst staff and the worst service. I had a reservation but it was left for 20 minutes. I was surprised because my attitude was completely different if I didn't sign the contract right away. Want to quarrel? I was able to respond as much as I thought. First of all, I was told that I would receive 30,000 yen as a deposit even though I did not make a contract. If you don't have that much, do you have 10,000 yen? You can go to the ATM. Don't you have money? I was told. I was told that if I didn't sign a contract, I would return, so I don't think this deposit makes any sense. When I was wondering if I would apply, please understand that if another customer pays immediately, that will be given priority, isn't it? When I called the next day, the attitude of the female staff member who answered the call was good from the beginning, but the moment I knew my name, the attitude of the staff member suddenly changed from honorific to polite. It was. The Oita staff will share all the unpleasant customers. The staff at that store wants to behave appropriately and get a brokerage fee while swearing at the customer. Able is the only job that is so easy.

Very worst. I don't want to raise even one ★. They are polite employees until they sign a contract, but once the contract is decided, they are treated very roughly. There is no sign of apologizing even if the other party makes a mistake due to repeated excuses. I regret that I should have seen the reviews here before signing the contract. I understand why everyone posts bad reviews.

The word-of-mouth was bad, but I made a reservation in advance before reading this, and I thought it would be bad to cancel, so I went to the store, but it was unreliable. It was good to change to another real estate agent immediately without making a contract.

Give a "lie explanation" to move in. It is a very malicious company that does not follow or apologize after the contract. ・ "The neighborhood is quiet" No! There is no apology or coping with foreign nationals even if they make a noise at night and the police call ・ "The security in the neighborhood is good and you can rest assured even on the first floor." Same as above even if there is a theft of posted items and the police call for it! ・ The age of the building is a lie! At least our property was explained 10 years ago as 30 years old. Currently, even if you check the property, the notation remains the same as 30 years old. Add that habit rent. ・ "All furniture can be used without problems" No! IH heater: does not work Refrigerator under the sink: does not work Sink faucet: The hot water outlet has deteriorated and is rusty and cannot be used. Kitchen counter: Inclined and water drops flow to the floor and floor deterioration Kitchen shelves: Wall-embedded and difficult to install. Gap with the wall, There is a hole and drafts and pests invade Bathroom: Only superficial cleaning Pest breeding inside the apron. Offensive odor is generated all year round. Flooring: Wax is not applied and the board deteriorates, peels off, and sticks in the foot. There is waste. Windows: Badly built, drafts, invasion of pests Wall: Internal board often collapses due to aging Wall: Even if it is made of steel, the voice in the next room leaks. The closet is rusty and noisy when opening and closing. Excessive sound leakage. The above important things that you can't understand until you move in At all in the explanation before moving in! Not at all! Even if you ask questions that you might think of in general, such as furniture, noise, and security. Only treated appropriately. Rather than customer satisfaction and providing a safe haven Only the interests of the foreground are the main focus. Don't choose a property from such an intermediary !!