ミニミニ岡本店(シティネット株式会社) - Kobe

The person in charge was Mr. Miyazaki. It was easy to talk from the beginning to the end, and thanks to you, I found a good property. Thank you very much.

At first, I was introduced and the phone call was the main thing, but I was able to handle it with care, and I was able to exchange with confidence. It is a very pleasant impression.

Old-fashioned rip-off broker We have signed a rental contract for families at this Minimini Okamoto store. The person in charge is Mr. Matsui, the store manager. If I refuse in advance, this is not the only one that is bad (although there have been times when I was late for the time), but there is a problem with the company called Citinet, which operates this minimini franchise. 1. 1. Brokerage fees are high. Many real estate agents around me charge 0.5 months of rent + consumption tax, but this is 1 month of basic rent + consumption tax. It happened that this mini-mini was a property that was exclusively handled, so I made a contract at this store, but please think that it is expensive compared to other intermediaries. If possible, we recommend visiting a few other real estate properties. 2. 2. The guidance is inaccurate and gives an appropriate reply. At first, I was told that if I had a guarantor, it would not be necessary to use a guarantor, so I asked my relatives to become a guarantor. After all, it was said that the use of a guarantor was essential and no guarantor was needed, so I was told to pay the guarantor a guarantee fee every year. 3. 3. I was about to be charged for disinfection and cleaning before moving in. Originally, cleaning before moving in for rent is supposed to be done by the lender or the management company, but for some reason this mini-mini intermediary is naturally disinfecting and cleaning (without explanation if it is optional, if you wish). I have charged the cost. 4. After the rental contract, I receive a persistent direct mail or phone call. At the time of this rental contract, I should have signed that I don't need a moving company, internet, electricity or gas business. Even so, I received a phone call to solicit the Internet, new electric power, and gas, saying that I would support my life and that I was in good shape. To be clear, I can only think of selling personal information to moving quoters and internet quoters. It's much cheaper to look for it yourself at Kakaku.com. The other day, I received an indignant phone call such as "How is your living comfort? Questionnaire from Minimini. We will install clean water for free (installation fee is free, but water usage will be charged)" Did. It's really painful to receive such a sales call even six months after renting. I should have paid a high brokerage fee. I think it's been a long time since real estate agents came to the borrowers, but lately I'm really wondering if they'll do this. For the sake of honor, this is not the fault of the "Minimini Okamoto store". I think it's something that the operating company called Citinet is instructing to do (although the store manager may be doing it on their own because it's a franchise). 5. An intermediary, but basically unfriendly. It is a friend of the management company and the lender rather than the resident. From the time I entered university to the present, I have undergone rental occupancy procedures about 7 times. Until now, even if I didn't ask for the tenants from here, some people said, "This is a little higher than the market price, so I will negotiate the rent with the management company and the owner." I was guided by a real estate agent, but that was the only one who did that). I think it should be fair because it is the intermediary that connects the lender and the borrower. However, this Minimini Okamoto store manages to get the borrower to accept the terms of the lender. I don't want to be slanderous, but I recommend that you visit other intermediaries before signing up at this store.

The correspondence of the person in charge was very good. Thank you for your kindness and politeness.

We had a female staff member named Miyazaki respond. They were very polite, the reaction was very quick, and they were taken care of so that they could feel at ease in everything. It was very helpful to be informed of any questions, questions, or necessary documents. As for the moving company, he recommended a highly recommended company. I was moving to a new condominium, so We sincerely responded to the problems unique to new construction, such as what the internet environment is like. Thank you very much. I will definitely ask for a mini-mini next time.

I was able to respond quickly to anything. He also politely answered various questions. Highly recommended!

Anyway, the response was polite and prompt. You can also communicate on LINE, so you can contact us even on holidays.

I used Minimini for the first time. Actually, I visited other stores before using this, but I felt that the correspondence was not so good, so I tried using your company. Mr. Miyazaki was in charge from the first day. Frankly, I'm glad that Mr. Miyazaki was good. On the response side, it was a very pleasant response, as he listened to me sincerely and tried to respond to my selfishness on the day I moved. Personally, when I moved from Osaka, I told him that I was worried about disposal or moving, and it was very helpful to be able to consult with the contractor. I received the key safely and am satisfied. Thank you very much.