Mini - Kawagoe

I've been to several mini dealers but the lowest level I canceled the schedule and brought it in because it was better to bring it in early, but in the end I could not see it on that day, and when I asked why I brought it in early, I got only a vague reply. Even so, I was convinced and sent it out for repair, and on the day of completion, another problem occurred. Handing over will be tomorrow. There will be an additional charge. They said. From the response to the work, I felt that everything was sloppy. It's the closest mini dealer, but I don't think I'll ever go there again.

If I ask for a regular inspection using the inspection pack after moving, I cannot use a substitute car. Perhaps because it is a store that is not separated from BMW, it will be left for a while even if it comes to the store. I also used a car inspection because it was an inspection, but there was no substitute car. (I went to another store in the prefecture to try it, but it was the same response) If a recall occurs and you confirm by phone, There is an impossible answer, "The supply of parts is not catching up, so if you do an inspection and find no problems, do not replace it." Of course, there is no substitute car even if it is recalled. I gave up here and I am indebted to Chiba prefecture where I purchased it. (There is also a substitute car for BMW, but I don't want that much, but is it natural for a substitute car of the same manufacturer?

Impressions of the day of the relocation opening. Poorness that you cannot think of as a premium car dealer. It was like opening a bukkake production shop without education, instruction and rehearsals. The image of the car is good, Since it has become a new nice store, It would be the best if it was improved.

We used for vehicle inspection and inspection. I think that there is no problem in dealing with employees, but there is no substitute car though it is a dealer, so how about paying for using a rental car? I often hear that Saitama minis don't have a substitute, but I have to wonder if there is a problem with Central Giken's own system. It is impossible for a domestic dealer to buy a rather expensive car, but the after-sales system is not made, and I strongly feel that it depends on the brand. There seems to be a place where other prefecture dealers can prepare a substitute car, and if you want to improve the real customer satisfaction so that the dealer store clerk can respond comfortably to customers, I would like you to improve it. If the dealer insurance expires, I would like to leave the after-sales service to a mini specialty store.

I had an accident at a dealer who sent me a car for inspection! ️ I couldn't get a new car even though I was satisfied with the new car because of an accident like bending the axle. Cash compensation is not possible. One point tension! ️ It's been almost two months since I made a mistake in dealing with the phrase, but I haven't even repaired it or even inspected it yet! ️ This is the worst store you know once you sell it. The car itself is a good car, so I recommend buying it elsewhere. Well, I will never buy it again! ️

During the GW, I couldn't easily go out due to the effects of corona because I couldn't go out anymore, and even in such a situation, I exchanged emails and telephones with the sales lady in charge, made a date, and visited to make a visit. The person in charge exchanges greetings as soon as possible. When I returned, I saw the MINI in the showroom, sat down, and suddenly when I thought it would be a question and answer and a stay of about 50 minutes. I was dumbfounded by another salesman on the spot (I'm taking the appointment as well, so there's a priority!) Then, did another salesman complete the questionnaire? He asked, "Isn't there a gift for visiting the store?" ] With a smile and high. However, after the questionnaire, there was no such thing (should the woman in charge be informed of that fact and should be prepared)? I went home thinking that I got only my personal information and deleted it immediately. I apologize for not being able to see me off properly after the evening of that day, and I am waiting for a contact about the test drive. I have not received any contact for a month since I received the mail. Not treated as a new prospect at all. I don't know how to judge customers, but I'm completely disqualified from responding to reservations that have a high interest and a desire to buy rather than cheap shopping. I work for a sales company in the unit of hundreds of yen, but regardless of the amount, sales are created by grasping and moving customers' hearts. I am completely disappointed, and I am considering a new car that can be bought at a similar price at a nearby L company. I saw the word-of-mouth communication of google and posted it as it was.

A Mini Cooper was exhibited in a very beautiful and stylish space. The dealers were also very kind, easy to understand, and died.

My wife recently said MINI is good I went to a dealer while shopping Only two women at the dealership during the Bon holiday She had a pretty face and had a fair sales force. The attractiveness and advertisement of the wife from a female perspective The business was skillful! Unfortunately the test drive was during the Bon vacation I couldn't, but it seemed to me The inside of the car is very fashionable~ (*^-) b Even if the lottery ticket is expensive Then I will buy it (￣∇￣)