（有）大阪中央時計修理センター

I told you that it's okay to adjust the wristwatch, but I wrote that you can do anything, but if you refuse a new one as soon as possible, you can go home early. Correspondence is too bad.

A female clerk turned away from me from beginning to end and served customers. He put his hand on the mask and handed over the money on the tray. Because I was allergic and didn't wear a mask? Am I a virus? I felt like a leprosy patient who was discriminated against.

I asked for an overhaul of my grandfather's keepsake Omega, which was also open on Sundays and was saved.

Is the watch battery dead? Is it a malfunction? I took it without knowing... When I waited for a while at the reception desk, he said, "It seems that the battery is dead" and asked to replace the battery on the spot. During the corona season, maybe there was no visitor and you responded to Sugu? Maybe... it was nice to have a veteran repairman on the spot!

I went to replace the battery. The correspondence was polite and there was almost no waiting time, and it ended while I was spending a calm time. I am very satisfied with the cheerful accounting. I'm thinking of asking for maintenance from now on.

At around 13:40, I visited about 20,000 watches of general young casual brands to replace the batteries. It took about 4 minutes, but it was 1100 yen. It was lunch break, so it was a great help for us to respond quickly! !! It's a craftsmanship! !!

3/13 Yesterday, about 80% of the volume of royal fern was from your company technician. So I was told that it wouldn't rotate. I didn't use it for a week yesterday, and I should have brought it with the watch stopped, but it didn't listen to me. The next morning, when I saw the clock, it stopped. It was 1:00 on the 13th. The time I visited your company was around 17:00 on the 12th, so it stopped in about 8 hours. Until now, I haven't had such a problem. .. Requested overhaul on 1/22, delivery was 2/19. .. Didn't you break this important watch in about a month? Please respond. By the way, there is no lie or exaggeration in what I have described so far, but I would like you to acknowledge it and apologize. 3/12 I heard about the SECtOR950 three-needle that was repaired before, because I could not feel the rotation sound (spring winding sound) even if I shake it with the automatic winding mechanism. Have the same 950 chronograph. .. First of all, the words your technicians say are quartz. I wonder if I'm saying it responsibly. The next word I said was that the caliper was different between the three hands and the chronograph. .. is what they said. What's more, with the cover removed and the contents visible, this is the case. .. When I asked CMW (Meister Certified Luxury Watchmaker), it was impossible. If dust gets in, the mainspring will be turned off or the drive will stop. Quartz also has to be careful when replacing batteries. .. I can't convey the love of the watch. Furthermore, I'm an amateur, so even if I talk to him, I have to make a point. .. I'm also a technician at a machine maker, but I wonder what the corporate culture is to give up just because I can't explain it to customers and I'm not convinced. .. It is clear that there is a problem with employee education. Please improve. The watch I have is about 300,000, so I can give up, but As you know, we cannot leave it to you, such as watches that cost more than 1 million yen. I'm a machine maker technician, so I can't overlook this issue. I will definitely visit you again. At that time, I pray that it is a proper company. 2/22 I didn't get an answer, so I sent a reminder email today. Please answer properly. If you don't ask me directly, won't you answer? > Thank you for repairing SECTOR today. > I felt that I took it home, but I can't hear the rotating sound of the royal fern even if I shake the clock. > Actually, I have a watch of the same model, > The rotating sound of the royal fern is totally different. > I wonder if it was cleaned to the inside. > Please respond. >