Mercedes Benz Takaido Certified Cars Center - Suginami City

I went suddenly due to a problem, but it was good that the response was Benz, but the response when I called for a breakdown consultation in another case was appropriate d (￣ ￣)

There is a parking lot entrance at the back of the shop, so I asked you how to enter it. I'm going to put in and out the S class and G class here, so I think the driving skills are wonderful. Even at first glance with a domestic car, the person in charge arrived immediately after entering the store and gave a thorough explanation. As expected, Mercedes-class dealers are well-educated. I think it's a store that you might want to buy even if it is not sold hard.

Yanase, Stern ... I've bought it at several stores so far. When purchasing a new car, not only the price but also the relationship with the store after purchase will occupy a large weight. In terms of store size and newness, the Takaido store is inferior to other stores, but as posted by other people, Mr. Yamamoto's quick and serious customer service attitude is the number one motivation for purchasing. I had a sense of security. (Since there are many stores that respond differently from the response until the sale, we will pay close attention not to write it easily.) I will post it after a little less than a year. I think it's only polite until the purchase. On the day of delivery of the new car, I was proud to say, "I will deliver it to my home." But the day before, "Would you like to come to the store?" After that, all the questions will be "I'm busy, can you come to the store?" When I asked my house to pick it up, "I'm busy with one body, so it will be late to return it, is that okay?" By the way, on the day of delivery of the new car, I was told that it was not delivered to my house, but I went to pick it up, but the "delivery price" was included in the payment contents ... Except for the salesman who sold at the sales office, even I who purchased it has never greeted any of the employees who were seated, even if they had eyes. At the time of purchase, various options are attached, but "free" is not so. I thought it was my misunderstanding, and I tried to smile. I was wondering if only the sales person in charge should be good, but it may be different. I should have guessed in the atmosphere of another salesman. It's over when you sell it. After that, spending time and energy on customers for inspections and services will hinder the next business. It conveys the heart of "I take the trouble to take the time to serve customers without making a profit."

It's small for an MB store, and the access roads are narrow and you need to be careful when entering and exiting, but the staff are more friendly than large stores.

A calm and responsive dealer ?

I asked for a re-setup of etc. The staff did not look unpleasant about this kind of work, and the staff responded kindly. The work time was short and efficient. The scale is small, but professionals are professionals.

All the other staff were kind and sincere in serving customers, but the old supervisor, wata **, treated me like a robot reading a fixed manual. I felt that there are really various ways to get rid of customers. I'm a Mercedes-Benz customer who is a townsman in Shimotakaido, but next time I will go to another store or do business with another customer. That's why I felt that working people are important.

The receptionist's female reception is always miscellaneous. Dealers are also customers who buy cars for tens of millions of yen, so customers who are less than that are just doing it. Even the car inspection is thrown for maintenance. I don't want to be taken care of here again.