Mercedes Benz Fuchū - Fuchu

Correspondence is not good unless you purchase it here. There are many Yanase-san when I look it up on the net. The customers who purchased are gods, but otherwise ... I don't want to go anymore.

The service is great.

I visited at a car inspection. I found the key ring of Swarovski at half price of 3780 yen and bought it. Although it was not the color of the stone I liked, it was half purchase so it was purchased immediately. Poor home where you can not buy a bit of the price at a fixed price. Satisfied with the glitter of black with very good things. I was glad that the automobile inspection was not so serious.

The shop is new and I went to the opening. A very nice woman explains well and I like it! I thought that At the time of the test drive, I changed to a young man, and the explanation was not very good, and it was stagnant. Also, the test drive course was somewhat monotonous.

There was a mechanic in the 50's in the service department, and the response and atmosphere of this customer service was somehow unwell, which in turn felt distrustful to Yanase himself, and the store which will eventually be taken care of by Stern Changed to the shop of. Every time I visit, Oji-sama in this service department talks about "somewhat uncomfortable, feeling stuck ...". The other day I made a phone call for reservation of the storage date and time for "new car half year inspection and recall work correspondence", but that "the return of the vehicle will be the next day" (due to the length of working hours of recall being across days ...) So, before saying "Can you get a substitute?" "I'm eating" "I don't have a substitute!" ... (and something like ya Tone of ...). Hey, whatever, "How to say"! (This is also a gory, such as a substitute car, I do not expect!) No ... Well, it's time to eat a bit irritatingly when it comes to eating. This is a skill I learned in a day and a night. "Wait, I feel like this is a bad impression, I wonder if I'm alone ..." If you look at this review, the service (in charge of the customer after purchase) department in the same way There were a lot of people who were dissatisfied, so maybe it was the style of this shop. ... In the West Tokyo area, "Yanase Fuchu", which was reopened brilliantly as a store of the new generation format of Mercedes in the first in the West Tokyo area, but (one's hard work of sales person?) A specific person has an impression on the customer If you think you're messing up ... it's a shameless story. . .

We have been indebted to you for many years, but we are one of the few dealers who can leave your car with peace of mind.

The person in charge of technology and service is not very kind. It's completely different from the politeness of the sales staff. Once you pay for it, you don't seem to be a customer. If possible, I would like to change the inspection and storage of winter tires to another store, but I am using it with patience, hoping that it will be the same there. For the time being, this store is not recommended.

It was warehousing for vehicle inspection maintenance. I thought that the degree of satisfaction would vary greatly depending on the person in charge of the service reception. Previously, I was very satisfied with the conscientious response during repairs. I will continue to ask you even in the distance. I think this is the case with a well-known doctor who is farther than a nearby quack doctor.