Mazda - Shibata

The fan belt suddenly broke in a place more than 300km away from my house. I asked for help with the road service of voluntary insurance that I had subscribed to, and although I was able to arrange a tow truck, I could not find a repair shop at all, I searched on my smartphone and called Kite Motor, a Mazda dealer. , You will be able to see it as soon as you arrive. However, I was told that if there were replacement parts, the delivery from the parts shop might not be in time, but I am grateful that you can only see it, so I immediately brought it in with a tow truck. A camper with two dogs. The family took a taxi, and the dog arrived at Kaitsu Motors in a camper with only the air conditioner. Even Kite Motors said, "I don't know the cause of the belt breakage, but somehow the parts can arrive on the same day." I was relieved to hear that. However, the broken belt got entangled with the shaft of the cooling fan, and because it is a small space, I do not know how long it will take to remove it, but he said that he would do as much as he could and waited in the showroom as it was. rice field. In the showroom, the female staff at the reception prepared drinks and responded to various small questions without a disagreeable face. Eventually, the entanglement of the belt was removed and I was able to continue my trip safely, and two days later, I was able to return home without incident. I was wondering what would happen at one point due to troubles on the go, but I think it was rather a good memory thanks to the prompt, polite, and kind response of Kite Motors. It's not an exaggeration, I really wish there was such a dealer near my home. Toucan who took the lead in maintaining it. Female staff who answer the phone. Female staff at the reception. Thank you for completing the troublesome repairs in a limited time.