モトラッド柏

I often go because my son is indebted to me. The store is a little old and small but beautiful. The clerk is also very polite and responsive, and of course everyone is riding a BMW.

I want you to trust the customer a little more. I tried to order a part, but it will not be accepted unless I pay at the store. A defect was discovered just before closing on Sunday. I contacted him immediately, but he needed to come to the store to place an order, so after the closing time of 19:00, he would not be able to meet at all. It takes about 40 minutes from my home to the store and I can only go on weekends, so it will take two weeks to receive the parts. For Kawasaki I used to ride, I ordered parts on the net and arrived on the next day, but BMW can only order parts for dealers, and there are few stores, so I should visit it. I think that it will be such a response because there are customers who do not order and get it, but I want you to know that some people are in trouble because they can not ride a motorcycle, and because it is not a special order item, there is such a risk I want the store to bear it. If you contact Saitama Motorrad with no use, it will accept your order by phone. I will receive it a week early with this alone, so I will use that. Although the owners may be different, it may be expensive to stock parts that cannot be sold, but it will be inconvenient if you do not have consumable parts such as bearings at hand. Buying a BMW was a failure ... At a later date I have a fight with the factory manager. Immediately after delivery after repairs, an abnormal noise was heard near the rear brakes, so I asked for a re-inspection. I explained to the elderly mechanic, who is different from the factory manager, that it is linked to the running speed and that the sound quality of the abnormal noise does not change due to the operation of the brake. However, the mechanic insists that the chamfering of the brake pad will cure the problem. It's not a putt, because the way you make strange noises doesn't change even when you apply a pretty strong brake! I argued, but the story remains parallel lines. At that time, the mechanic couldn't accept the request of "try riding", as the mechanic did not straddle the motorcycle or run it. I had no choice but to chamfer the pad and talked about it. After the work was completed, the factory manager reported that it was the ABS sensor's interference, not the brake pad. The factory manager thought that he would apologize to me, but interrupted my story and claimed that it was due to another outsourced factory. The Kashiwa store is like a victim. The one who requested the accident repair was the Kashiwa store, and the one who requested the re-inspection after the repair was the Kashiwa store. The Kashiwa store did the initial diagnosis of the chamfering of the pad without checking. I've agreed to outsource the repairs in advance, but why am I annoying the Kashiwa store? Moreover, the store manager, who was listening to the whole story right next to him, insisted that "we are not bad". It seems that BMW has sold a large number of vehicles for several years due to expansion of sales channels, but now the vehicles that have been received for aftercare have overflowed the store. In addition to being unable to keep up with the correspondence, the mechanic who has less than amateur knowledge and the factory manager who fights with customers. And the store manager blames the customer. The worst store (By the way, when I came back for an accident repair, other customers' products were mixed in the top case of my motorcycle. How messy the store is ...)

It also maintains a 2-valve boxer.

It's been two years since I started dealing with new cars. Sometimes it's the closest BMW Motorrad store from home, but I'm glad I bought it here. We are confident in the staff's support and the mecha's technical capabilities. Thank you for your continued support. ^ ^

I purchased R1200GS before. The store is also beautiful and the clerk's correspondence is neat, and this will give you a pleasant response as a foreign car dealer. I think the mechanic is friendly and has a very good arm. However, one point I was worried about was that glass coating was recommended at the time of delivery, and I was asked to construct it, but I do not understand the difference compared to another BMW (this is not coated). I think that glass coating is not necessary when purchasing a vehicle next time.

Thank you always ♪ It is a reliable Motorrad. I would like to ask you forever!

I am indebted to the maintenance of my car, but I think it is a reliable shop.

Not recommended. I checked the inventory of the vehicle I wanted before, but I could not purchase it, so instead I was close to my home and I thought that I would like to have it passed through the vehicle inspection. Since the priority is given to, the reservation will be filled until the end of February and it will not be accepted if the vehicle inspection is done by January 30th. So far, well, BMW's management system can't be helped. It's about the degree. However, even if I can pass the vehicle inspection, there is no business for the dealer who has to wait for more than a month for the reservation, so please call me not to send the DM that is sent regularly. However, since my data is not found on the list, I will return it after confirming it. I've been waiting for a call back, but it doesn't come back even though it's not a big requirement. When I called again and confirmed it, I confirmed it, but I can't find it. Have you taken a questionnaire at another store? Say (suddenly blurred). If you confirm it, please return it, even if it is another store, the address is written at the place where you are. To put it more strongly, it seems that the relevant data was found this time after checking again. Do you not work unless you yell at me? Do you think the BMW brand is humble to customers? It's a store that makes you feel that way. The store itself looks like a BMW, but there are no people to maintain it, customers cannot be managed, and vehicles purchased at other stores are not dealt with even if they are purchased at an authorized BMW dealer. I do not recommend it fundamentally. At the very least, BMW riders who move from afar shouldn't count on this store. Also, I feel sorry for the receptionist's older sister who was yelled at me because I couldn't get any follow-up from my boss or Iroha. I'm really sorry. The car inspection was accepted at another BMW dealer on the same day. Thank you very much.