LODGE -ロッジ- 大宮東口店

I made a complaint for the first time in my life. Moreover, in front of her during a date. I felt the worst. Below, today's flow. At lunchtime, the inside of the store was quiet and the atmosphere was good. You can sit in your favorite seat anywhere, so you can sit side by side along the wall opposite the counter. I looked at the menu while chatting that I found a good restaurant because smoking is allowed and all-you-can-drink is available. I ordered the Cobb salad and others listed on the lunch menu. When I received a drink and I thought I would make a toast, "Why are you asking for Cobb salad? Damn." The kitchen behind? Counter kitchen? I can hear a man's voice. When I looked at her without thinking that it was a mistake, the other person also turned to me, and it was unexpectedly worth it. Looking back, the figure of a male clerk who looks unfaithful and tries to start cooking with a slightly violent act. Even after that, I heard small murmurs such as tongue and "shit", so I couldn't stand it and complained from the doorbell. Fortunately, I didn't have a sip of drinks, so I'm sorry but I declined and left the store. I will never go again. I never recommend it.

I entered the store because I heard that there was sashimi, but what came out 30 minutes after ordering was not something that people would eat. I think there will be something a little better in the university club activities. Don't go. The stars are actually 0 is.

I was shopping in Omiya with my friends, and it was a story about eating dinner in front of the station. When I was looking for a meat and cheese shop, I arrived here. The interior of the shop was very stylish and the seats were guided to a sofa seat for 2 people, but it was soft and comfortable to sit on. The first thing I asked for was shoulder loin steak. I could choose half-rump steak and half-loin steak because I could choose full size and half-size, but this time I made full size loin steak. I wonder if I'll make two types next time I also had a cheese fondue. The ingredients were just the right amount and the cheese fondue tasted very good! The impression was that the arrangement was beautiful overall. There are also some drinks that look fashionable and instagram, and there are many types of sake, so I'm lost The store clerk also had a good customer service and I thought I should use it again!

I visited for the first time, but it was the worst. The clerk isn't around well, he doesn't come for a drink for 30 minutes, he doesn't even call the clerk on mobile, which may be good for smokers, but the smell of cigarettes is quite strong for non-smokers. I don't want to bother to write a word of mouth, but it was so bad that I wrote it. I think you should manage the attitude of the clerk and the speed of cooking.

It was the worst store I've ever been to in my life. I don't recommend it. Use for dinner dates. I had made a reservation for the course, but even though I visited at the reserved time, the clerk did not come out and I was kept waiting without being guided to my seat. Alcohol disinfection for corona measures was out of content and could not be disinfected. There is no temperature measurement. I took a seat in the couple seat I had reserved. Because it is in the aisle, people often pass behind me and feel uncomfortable. The speed at which course meals come out from one item to the last item is unusually slow. I thought I had forgotten, but the clerk did not come even if I pressed the call button, and the clerk did not come unless I pressed the call button many times. The customer service attitude is unfriendly, has no smile, and is the minimum. First of all, I ordered a drink because it was all-you-can-drink, but it took about 25 minutes to finally bring it. (Since it doesn't come too much, I finally brought it by hitting the call button repeatedly) Even after that, the average interval between dishes is 20 minutes or more (~ 30 minutes), and I am frustrated by the slowness of serving. There were two items that were different from the course dishes, so when I asked the clerk, he said, "Did you say that you would offer a substitute because the items were out of stock?", And I didn't hear that. .. The content of the change was Caprese from Burrata, and I felt that it was a backward compatible product. I was told, "I'm sorry to apologize for the service," but there was no service until the end. I heard that the main dish was steak with raclette cheese, but it was served without raclette cheese, so I asked him to sprinkle it (the call button was repeatedly hit). However, when I ate it, the cheese had already hardened. Perhaps the raclette cheese is out of stock? And cheese fondue cheese? It seemed like I was playing. (The truth is unknown because I wasn't told that.) Many of the customers in the store are students, and the store is noisy from beginning to end. The kinkin voice of a drunk student who was a guest next door seemed to make me crazy. The dessert sorbet wasn't provided with a small spoon, so I had no choice but to reuse the regular spoon I used to eat other dishes. It was a two-hour course, but the pace of provision was so slow that it exceeded two hours when the dessert sorbet came out. Also, I had pre-ordered a dessert plate with a message as a surprise, but it didn't come out until the end, and when I was served sherbet, I was told that "the food is over", so I decided to go home. When I went to check out, I was asked again, "Is it okay to serve dessert yet?", And I refused as it was because it was too much trouble because it was over the scheduled time. Of course I would never go again, but the food was not served as reserved, so I was rip-off? So.

The telephone response was also the worst. First of all, I don't say the name of the shop, and even if I ask from here, I only say "Ah, that's right", and I don't feel like making inquiries. Perhaps because of the young employees and part-time jobs, it is appropriate to say and do, and the atmosphere and food of the restaurant is wasteful. As a customer service side, and as an employee, I felt that it was a restaurant with too many parts that could not be reached as a member of society. I will never use it again.