車検のコバック 横浜新子安店

We ask for inspections and vehicle inspections every time. I think the polite explanation is very good.

I am always indebted to you. The customer service is really good!

The price is cheap. The car inspection that ends on that day is also good. It will end if you play with your smartphone in the waiting room on the 2nd floor. I will ask you again next time

Until now, Kobac was used for vehicle inspections, but this time it was changed to the Shinkoyasu store. Since it is a franchise, the corporation is separate and the cost will change slightly. Kobac, who had been indebted until now, gave me a receipt for each tax, but this time the Shinkoyasu store was a single receipt for taxes and wages. The dolly is still free for the one-day vehicle inspection. The waiting room was on the 2nd floor. If you bring in a vehicle and perform a simple procedure, a mechanic will do a simple inspection to see if the vehicle passes the vehicle inspection, and then will come to explain. In addition to the vehicle inspection, requests for oil change etc. can be said at this time, and it is okay to tell the receptionist. It's a timely guide, so I think it's good for business use.

After the vehicle inspection, the mounting position of the wheel cap was wrong and the valve could not let in hidden air. When I visited for a fix at a later date, I received a firm apology. However, due to the nature of the inspection agency, such mistakes leave us uneasy. You can see that the check system is not in place. It's a difficult place to sell at low profits, but it's a car that can carry lives, so there is no repeat.

I always ask for a car inspection. The inspection will accurately check the wear of parts and carefully explain where to replace them. I think that the shop staff and all the staff are very friendly, and the mechanics are also car enthusiasts, and the work is polite. The car wash that is carried out by the service is also wonderful, as the wheels with the pad powder for racing are carefully polished, the inside of the car is also cleaned cleanly, and the blanket that was in the car is also neatly folded. Thank you for the finish. I will continue to use it (≧ ◇ ≦)

He kindly and politely responded from the estimation of the vehicle inspection to the maintenance. I am very satisfied with the cost. I also wanted to ask for the next vehicle inspection.

2021/11/4 postscript I completely forgot about the very angry events these days Also, today I received a phone call from "Kobac Yokohama Shinkoyasu Store" for vehicle inspection. Moreover, there was a problem with the sales of "How about a truck inspection?" The other day, I made an "apology" in response to the word of mouth, but it seems that it was not conveyed to me. I was so angry that I yelled at him. Seriously, this company ... 2021/4/27 postscript I received a phone call from "Kobac Yokohama Shinkoyasu store of car inspection" today, and when I thought something, it was a car inspection business of another car. I was even more disappointed that I didn't say "I had something like this. Let's be careful" in the company. I think that customers who have trouble should respond properly. If you don't like to feel uncomfortable, it's wise not to use it. When I asked for a car inspection of the truck used by the company, I had a reservation, so I asked for a car inspection with the promise that I would definitely come to pick it up the next day. When I went to pick it up at 17:00 the day after the appointment, all the tires were off and the maintenance staff said, "It will take another 2 hours" and "I can't make the documents in time", so I gave up picking up that day. I went home with wasted legs. We used the highway to pick up the car in time for the promised time, but there was a story that we could not deliver the car due to the store's circumstances, so I told him that I would like the car to be delivered the next day. Was simply told, "It is impossible due to lack of manpower." Labor shortages are like each other! !! Since it is not within walking distance, we had to drive with two people, so we couldn't set up, so when we told him that we couldn't go to pick it up for a while, it would be "keep it" and we would like you to keep it until it's convenient for you. is what happened. After about two weeks, the day when I can finally pick it up comes and I call and go to pick it up. It seems that it was stored outdoors, and the loading platform is bichobicho with no car wash or truck hood. The plywood that was laid was wet and damaged with a lot of force, and the ashtray butts in the car were not thrown away (by the way, there are no smokers) There was an apology for not being able to deliver the car, but there was no apology for not being able to deliver the car on the promised day, and there was no guidance or greeting on the way home. At this shop, it is customary to check the tightening torque of the tires with the customer using a torque wrench at the end, but at this time I was worried about only the front wheels and after returning to the company I tried to tighten the rear wheels. By the way, there were about two loose nuts. I realized that the unpleasant things will continue. It wasn't particularly polite or technically superior, but I was shocked to find that it was a shop that did it on time, so I liked it and used it several times. It wouldn't be bad if there was nothing wrong with a store that didn't face customers and only considered efficiency, but I wanted them to respond properly when they made a mistake.