KDDI Digital Life ㈱

Name: KDDI Digital Life ㈱
Address: Iidabashi, Chiyoda City, 〒102-0072 Tokyo,Japan, Tokyo, Japan

1/5 ★ に基づく 2 レビュー

Contact KDDI Digital Life ㈱

住所：	Iidabashi, Chiyoda City, 〒102-0072 Tokyo,Japan
Webサイト：	http://k-digitallife.com/index.html
カテゴリ：	Telecommunications service provider ,
街：	Tokyo

Best Telecommunications service provider in japan

つ

つきこう（Tsukikoh） on Google

★ ★ ★ ★ ★

本当にいい加減なサポート体制です。誤ってpovo2.0の申し込みページをサービス開始前に公開したのに、それに関してすぐに謝罪は無いし、後から言い訳のメールが来ただけで、公式サイト等での公開の謝罪は未だにありません。また、そのミスのせいで、1ヶ月以上povo2.0にプラン変更出来ない状態でした。不具合の対応も異常に遅いです。

It's a really sloppy support system. I accidentally published the povo2.0 application page before the service started, but I did not immediately apologize for it, and I just received an excuse email later, and I have not yet apologized for publishing it on the official website etc. Also, due to that mistake, I couldn't change the plan to povo 2.0 for more than a month. Dealing with problems is also unusually slow.

Michael Chang on Google

★ ★ ★ ★ ★

Worse customer service ever! I applied for change from au to Povo 2.0 and customer service did not reply for more than 36 hours now. Don’t even know if I should even switch anymore. Maybe I should switch to ahamo

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Occupational safety and health

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