キンキホーム河原町センター

The bald attitude is too bad I stopped renting here (laugh)

We had Mr. Fukuda take charge of it and did a very good job.

Thank you for your time! Why did the beautiful woman go to a branch in the town? I think you can rest assured that it is a major company

The property I was worried about was already signed, and instead I was told to look for a house that fits the customer's requirements.

Correspondence worst! I have been inquiring for a month I was waiting for the resident to come out, but I was told that it was already decided if I inquired without contacting forever I think it's the worst store

It was difficult to find a property because there were many conditions, but the staff gave us a sincere and polite response. I am very grateful to you because I was able to find a place to live in.

I came to the store to make a contract so that I could find the property itself and enter only the intermediary. A young female staff member was in charge of it, but I asked for some conditions in order to find the desired property. However, I thought that they were not good enough, but although I did understand to some extent what I wanted but I did not understand everything, [I will tell you if there is no more property], [I rent a house] I'm introducing a good property to another male staff despite me, but I'm not contracting]. Despite telling us that they have been studying for more than 8 hours, it is just a matter of looking for a few minutes and saying that I am introducing the best property to the customer. Be aware that it's the customers, not the real estate, who decides which is the best. By the way, the male staff who asked for consent was through. Also, even though I'm visiting the store looking for more properties than the female staff introduced, I lowered the rank and introduced other properties [What are you dissatisfied with? ], I felt the lack of academic ability. Ordinary [Are you worried? Should I look for another property? ] It is common sense to ask. Also, I was willing to join fire insurance, but when I asked for a quote, I said that I plan to join myself, but I was told that I do not have to pay once every two years, so the most insurance fee is Fire insurance for a high fee As I entered, I was guided to another male staff member and I was told that the fee incurred for this contract was JPY 00, so I decided to pass the examination. The next day, the very first young female staff member called me and passed the examination. After that, I was asked to issue a certificate of fire insurance. First of all, I have no quotation or property data now because I am out. Explaining that After that, I thought it was included in the quotation, so I had no idea what I was saying. I said that I will come to the store later because I do not have a quote and material for the property, but [If I do not get fire insurance, I will tell the management company. ] I don't know if you're threatening, but a young female staff member says the same thing over and over, saying that there are no quotes or material for the property. We do not recommend it because it is a company that seems to be in trouble before you sign a contract. The male staff who went to see the property together was a nice person. I think it's the least way of hearing and giving guidance to customers. We usually inform you that we do not have a quote and materials for the property, so please contact us in a certain state or guide us by bringing the materials. To be honest, since I have moved 5 to 6 times, I am doing a lot of searching for properties, but I saw the staff who took a rude attitude so far. I think it is better to retrain the education of young female staff. I haven't signed a contract yet, so I'm wondering if I should switch to another brokerage company. I am planning to visit this morning, so I will think depending on the attitude at that time. The three staff members, including the female staff, guided me, but since the two men are decent people, I think it is better to have another company act as an intermediary when you cannot afford it. It is evaluated because only one female staff member can not respond Was made low.

We asked the female staff to contact us by phone. Even if the customer thinks that they do not know anything, appropriate response, wording, attitude that can be understood from the words, no matter what you say, "Please tell the management company" point. I know what to say to the management company, but I was disappointed in the response. Then, if the amount of money written on the apartment search site and the information on the internet are really incorrect, I think you should urgently correct them. I am confident in saying that this is a mistake. I was told that "the interpretation is different from the customer", but shouldn't it be the expression that many people can understand? To be clear, there was no useless solution for telephone charges. The staff at the time of the contract were very responsive, so I wonder if it would be enough if they made a contract? I thought. It's a shame that the house cannot be changed easily.