フェニックス本社センター

To be honest, I don't want to add a star. Never buy a car in a place like this! I used to ride Life, but I bought a Move Canvas at this store. I went to pick a car on August 8th, and at that time I was friendly and had a couple of hours of business talks and decided to buy it that day. There was a talk saying, "Because there will be an Obon holiday in between, the delivery will be after the Obon festival," and I thought it was unavoidable. However, in the end, the delivery took October 6th ... 2 months. During that time, there was no delay except for calling from here. When asked how long it would take to deliver the car, he said, "It's hard everywhere in Corona ...", and I think it won't be delivered anymore. I thought. Then, when I was organizing the receipts after delivery, I noticed that I was paying 1.15 million for the car I bought for 1.14 million. When I called to that effect on October 8, I was told, "Sorry, I'm going to process a refund." I waited until November 15th, but I didn't get 10,000 yen and I didn't get a call. When I got rid of my numbness and called from here, "The child who answered the phone before was a newcomer. It seems that I couldn't communicate well. I'm the person in charge, so I'll make the transfer on Thursday. Please tell me your bank account number. " I was waiting for the transfer, but it wasn't transferred at all, and three Thursdays passed, and I got rid of my numbness and called again on December 5th. Then, the lady at the reception said, "I'm in charge now, so I'll call you back." I waited. I waited for two hours, but I didn't get a call, and when I called back from here, the lady at the reception said, "Huh? Haven't you called yet? I'll get back to you as soon as possible." What time will it be because I was already frustrated? I was told, "I don't know what time it will be," and when I tried to say that I would wait, the phone changed to the man, saying, "I'm in charge." I just told you what I said on the 15th. Then, he said, "I think the previous person wasn't able to take over successfully. I'm sorry. I'm the current person in charge, so I'll transfer it. Please tell me your bank account number." When I said I said it before, I was told, "Please tell me again." And finally it was transferred on December 10th. 9340 yen ……… What? I paid 10,000 yen more? How about 660 yen? …………… Do you have a fee here? ………… Wait so long? There was no particular explanation? ………… ...... It's such a store. Please don't really buy it. I have a good face before I buy it. Don't be fooled. Don't be fooled!

thank you. Thank you for your kindness.

Read through whether it is inconvenient When inquiring about other stores, even questions that can be answered with yes / no are answered with a changing ball ... Is it okay to buy a car ...?

This time, I am glad that it was cheaper than the market price because I was allowed to change the Roomy. Thank you very much. However, there are many scratches, etc., and if you think about it comprehensively, I think it is better to have a car shop that thoroughly checks for scratches and explains.

I bought it because Mr. Higa, the manager of the Phoenix Sales Department, responded very kindly. When I was searching for a car during the New Year holidays, the Tanto 660X Turbo SAII was posted at a bargain price at the Phoenix Headquarters Center. The price was very cheap compared to other companies, so when I applied for a test drive by e-mail on January 3 (Monday) at Dameto, I received an e-mail reply immediately even though it was the third day of the new year. When I visited the test drive, I was impressed by the fact that I was able to honestly answer the strengths and weaknesses of the car I was testing, and received suggestions that would benefit the purchaser. I was glad that you kindly responded to the request to install the engine starter, which is not originally available as an option. According to Mr. Higa, the sales manager, Mr. Phoenix sells at the auction purchase price without making a profit, so it is possible to display the vehicle price at a lower price than other companies. When I said, "That would be a problem because there is no profit," he answered with a smile that he was surpassing the low profit and high sales, so after purchasing the vehicle, he planned to ask a local contractor to replace the new battery and install the front and rear drive recorders.・ Various sheet metal (left fender, left front door, rear bumper, right door mirror) ・ I asked for ETC installation. I think this is also due to Mr. Higa's human virtue. For the past 42 years, I've been the president of a construction shop and bought a lot of cars, and I'm happy that I made a good purchase this time. In addition, we will consult with Mr. Higa the next time you purchase a car, so thank you for your cooperation.